Gravity W4-C28

Gravity C20 Pro Smartwatch

User Manual

Introduction

Thank you for choosing the Gravity C20 Pro Smartwatch. This rugged smartwatch is designed for durability and advanced functionality, featuring a 1.83-inch TFT display, IP68 waterproofing, Bluetooth calling, AI voice assistant, and over 100 sports modes. This manual will guide you through the setup, operation, and maintenance of your new device.

Gravity C20 Pro Smartwatch, front view

Image: Front view of the Gravity C20 Pro Smartwatch, showcasing its rugged design and display.

What's in the Box

  • Gravity C20 Pro Smartwatch
  • Charging Cable
  • User Manual

Product Overview and Features

The Gravity C20 Pro is built to withstand challenging environments while providing comprehensive smart features. Its robust construction and advanced sensors make it an ideal companion for active lifestyles.

Key Features:

  • Durable 1.83" TFT Display: Large and clear screen for easy readability.
  • IP68 Water-Resistant: Designed to protect against dust and water exposure.
  • Bluetooth Calling: Make and receive calls directly from your wrist.
  • AI Voice Control: Hands-free operation for various functions.
  • 100+ Sports Modes: Comprehensive tracking for a wide range of physical activities.
  • Health Monitoring: Includes heart rate, sleep tracking, step counting, and sedentary reminders.
  • Long Battery Life: 380mAh battery offering extended standby time.
  • Smart Notifications: Receive alerts for calls, messages, and apps.
Two Gravity C20 Pro smartwatches, highlighting their rugged design

Image: Two Gravity C20 Pro smartwatches, emphasizing their robust and outdoor-ready design.

Icons representing various features of the smartwatch like heart rate, call reminder, pedometer, and IP68 waterproof

Image: A graphic displaying icons for key features such as heart rate monitoring, call reminders, pedometer, information reminders, blood pressure monitor, sleep monitor, calories, sedentary reminder, exercise data, IP68 waterproof, stress monitor, voice assistant, blood oxygen monitor, heart rate warning, and calculator.

Setup

1. Initial Charging

Before first use, fully charge your Gravity C20 Pro Smartwatch. Connect the magnetic charging cable to the charging points on the back of the watch and plug the USB end into a power adapter (not included) or a computer's USB port. The watch display will indicate charging status.

2. Power On/Off

  • Power On: Press and hold the Power button (usually on the side) until the screen lights up.
  • Power Off: Press and hold the Power button, then select 'Power Off' on the screen.

3. App Installation and Pairing

To unlock the full potential of your smartwatch, download the companion app on your iOS or Android device. Search for the app name (refer to the packaging or quick start guide for the exact name) in the App Store or Google Play Store.

  1. Download and install the app on your smartphone.
  2. Open the app and follow the on-screen instructions to create an account or log in.
  3. Enable Bluetooth on your smartphone.
  4. In the app, navigate to the 'Device' or 'Add Device' section.
  5. Select 'Gravity C20 Pro' from the list of available devices.
  6. Confirm the pairing request on both your phone and the smartwatch.

Operating Instructions

Basic Navigation

  • Swipe Up/Down: Scroll through menus and notifications.
  • Swipe Left/Right: Access quick functions or different watch faces.
  • Tap: Select an item or open an application.
  • Power Button: Press to wake/sleep the screen, or return to the home screen. Long press for power options.
  • Sport Button: Dedicated button to quickly access sports modes.
Smartwatch display showing a grid of application icons

Image: The smartwatch display showing a grid of colorful application icons, illustrating the user interface.

Bluetooth Calling

Once paired, you can make and receive calls directly from your watch.

  • Answering Calls: When a call comes in, tap the green answer icon on the watch screen.
  • Making Calls: Access the dialer or contacts list on your watch to initiate a call.
Two smartwatches, one displaying an incoming call notification

Image: Two smartwatches, one showing an incoming call notification with options to answer or decline, demonstrating the Bluetooth call feature.

AI Voice Assistant

Activate the AI voice assistant by a designated gesture or button press (refer to in-app settings). You can then use voice commands for various tasks, such as checking weather, setting alarms, or initiating calls.

Sports Modes

The watch supports over 100 sports modes. Access them via the Sport button or the main menu. Select your activity to start tracking metrics like duration, distance, calories burned, and heart rate.

Health Monitoring

The C20 Pro continuously monitors your health data.

  • Heart Rate: View real-time heart rate on the watch or in the app.
  • Sleep Tracking: Wear the watch to bed for detailed sleep analysis (deep sleep, light sleep, awake time).
  • Blood Oxygen: Measure your SpO2 levels.
  • Steps & Calories: Track your daily activity and calorie expenditure.
Smartwatch display showing heart rate and blood oxygen levels

Image: The smartwatch display showing current heart rate (BPM) and blood oxygen saturation (SpO2) levels, indicating health monitoring capabilities.

Notifications

Receive notifications from your smartphone directly on your watch. Ensure notification permissions are enabled in both your phone's settings and the companion app.

Maintenance

Cleaning Your Smartwatch

Regularly clean your watch to ensure optimal performance and hygiene. Use a soft, lint-free cloth to wipe the screen and body. For stubborn dirt, slightly dampen the cloth with water. Avoid using harsh chemicals or abrasive materials.

Water Resistance (IP68)

The Gravity C20 Pro is IP68 water-resistant, meaning it can withstand dust and immersion in water up to 1.5 meters for 30 minutes. It is suitable for daily use, such as washing hands or light rain. However, it is not recommended for hot showers, saunas, or diving, as steam and high water pressure can compromise the seals.

Smartwatch partially submerged in water, demonstrating its IP68 waterproof rating

Image: The smartwatch partially submerged in water, illustrating its IP68 dustproof and waterproof capabilities.

Battery Care

To prolong battery life:

  • Avoid extreme temperatures.
  • Charge the watch before the battery completely drains.
  • If storing for a long period, charge it to about 50% and power it off.
Smartwatch displaying time, date, and battery level, with text highlighting long battery life

Image: The smartwatch display showing the time, date, weather, heart rate, steps, and battery level, with accompanying text emphasizing its long battery life and 380mAh capacity.

Troubleshooting

ProblemPossible Solution
Watch won't power onEnsure the watch is fully charged. Press and hold the Power button for at least 10 seconds to force a restart.
Cannot pair with phoneEnsure Bluetooth is enabled on your phone. Restart both the watch and phone. Clear previous pairings in phone's Bluetooth settings. Make sure the app is updated.
Inaccurate health dataEnsure the watch is worn snugly on your wrist, not too tight or too loose. Clean the sensor on the back of the watch. Update watch firmware via the app.
Notifications not receivedCheck notification permissions in your phone's settings for the companion app. Ensure the app is running in the background. Verify Bluetooth connection.
Short battery lifeReduce screen brightness. Turn off unnecessary features like 'Always-On Display'. Limit frequent heart rate monitoring. Ensure no background apps are draining power.

Specifications

FeatureDetail
Model NumberW4-C28
Screen Size1.83 Inches
Battery Capacity380 mAh
Water ResistanceIP68
ConnectivityBluetooth
Operating SystemAndroid OS (compatible with iOS)
Item Weight1 pounds
Temperature Resistance-24°C to 60°C

Warranty and Support

Warranty Information

The Gravity C20 Pro Smartwatch comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Gravity website for detailed terms and conditions regarding warranty coverage and duration.

Customer Support

For any technical assistance, troubleshooting not covered in this manual, or warranty claims, please contact Gravity customer support. Contact information can typically be found on the official Gravity website or on the product packaging.

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