WANWAYTECH S20 Pro GPS Tracker User Manual

1. Product Overview

The WANWAYTECH S20 Pro is a 4G LTE real-time GPS tracking device designed for various applications, including cars, trucks, motorcycles, and other assets. It features a high-capacity 7500mAh battery for extended operation and a strong magnetic base for secure attachment. The device utilizes advanced 4G LTE technology for fast and accurate satellite positioning and signal transmission, offering worldwide coverage through an included SIM card and a subscription service.

Figure 1.1: The WANWAYTECH S20 Pro GPS Tracker shown alongside a smartphone displaying its real-time tracking application interface.

Figure 1.2: The S20 Pro GPS Tracker highlighting its 7500mAh battery capacity, which provides an estimated usage time of 2 to 7 months depending on tracking frequency and conditions.

2. Setup Guide

2.1 Package Contents

Before proceeding with the setup, please ensure all components are present in the package:

• WANWAYTECH S20 Pro GPS Tracker
• Charging Cable (USB)
• Pre-installed SIM Card (or slot for user installation)
• User Manual (this document)

2.2 SIM Card Activation and Subscription

The S20 Pro requires an active subscription for real-time tracking services. A SIM card is included with the device. To activate the service and manage your subscription:

1. Visit the WANWAYTECH official website or use the dedicated mobile application.
2. Follow the on-screen instructions to register your device using its unique ID (usually found on the device or packaging).
3. Select your preferred subscription plan. Various plans are available, offering different update frequencies and durations.
4. Complete the activation process. Once activated, the SIM card will enable data transmission for tracking.

Figure 2.1: Overview of available service plans, detailing update frequencies and associated costs. Users should choose a plan that best suits their tracking needs.

2.3 Device Charging

Before first use, fully charge the S20 Pro. The device is equipped with a 7500mAh battery.

• Connect the provided USB charging cable to the device's charging port.
• Connect the other end of the cable to a standard USB power adapter (not included) or a computer USB port.
• The charging indicator light (if present) will show the charging status. Refer to the device's small indicator light for specific behavior (e.g., solid red for charging, off when fully charged).
• A full charge may take several hours.

2.4 App Installation and Device Pairing

The WANWAYTECH GPS Tracking App is essential for monitoring your device.

1. Download the App: Search for "WANWAYTECH GPS Tracking App" on your smartphone's app store (Google Play Store for Android or Apple App Store for iOS). Alternatively, scan the QR code provided on the device or in the packaging to directly download the app.
2. Create an Account: Open the app and follow the prompts to create a new user account.
3. Add Device: Log in to your account. Select the option to "Add Device" or "Bind Device".
4. Enter Device ID: Input the unique Device ID (IMEI) found on the S20 Pro device itself or on its packaging.
5. Confirm Pairing: Follow any additional on-screen instructions to complete the pairing process. Once paired, your device will appear on your app's dashboard.

3. Operating Instructions

The WANWAYTECH S20 Pro offers various tracking and monitoring features accessible through the mobile application.

3.1 Real-Time Tracking

View the current location of your S20 Pro device on a map in real-time.

• Open the WANWAYTECH GPS Tracking App.
• Select your S20 Pro device from the device list.
• The map will display the device's current position, speed, and status.
• The tracking frequency depends on your chosen subscription plan (e.g., every 10 seconds or 120 seconds).

Figure 3.1: Screenshots illustrating key features of the WANWAYTECH GPS Tracking App, including real-time location updates, historical route playback, global tracking capabilities, and geofence alarm settings.

3.2 Tracking History

Review past routes and activities of your device.

• In the app, navigate to the "History" or "Playback" section.
• Select a date range for which you want to view the tracking history.
• The app will display the route taken by the device during the selected period, including stops and speeds.

3.3 Geo-fence and Alerts

Set up virtual boundaries and receive notifications for specific events.

• Geo-fence: In the app, find the "Geo-fence" or "Fence Alarm" feature. Draw a virtual boundary on the map. You will receive an alert when the device enters or exits this defined area.
• Speed Monitor: Set a maximum speed limit. If the device exceeds this speed, you will receive an over-speed alert.
• Other Alerts: The app may support additional alerts such as low battery warnings or vibration alerts. Configure these in the app's settings.

3.4 Device Placement

The S20 Pro features a strong magnetic base for easy and secure attachment to metal surfaces.

• Identify a flat, clean metal surface on the vehicle or asset you wish to track.
• Ensure the surface is free of dirt, rust, or debris to maximize magnetic adhesion.
• Press the S20 Pro firmly onto the chosen metal surface. The strong magnet will hold it in place.
• For optimal GPS signal reception, avoid placing the device in enclosed metal compartments that could block satellite signals.

Figure 3.2: The S20 Pro GPS Tracker's strong magnetic base allows for discreet and secure placement on metal surfaces, such as the underside of a vehicle.

Figure 3.3: The S20 Pro is a versatile GPS tracker suitable for a wide range of applications, including trucks, motorcycles, backpacks, buses, and cars, due to its compact size and magnetic attachment.

4. Maintenance

4.1 Battery Management

The S20 Pro is equipped with a 7500mAh rechargeable battery. Battery life varies based on tracking frequency and signal strength.

• Charging: Recharge the device when the battery level is low, as indicated by the app or device LED. Use the provided USB cable.
• Optimizing Battery Life: To extend battery life, consider adjusting the tracking frequency in your subscription plan to a less frequent interval (e.g., 120 seconds instead of 10 seconds) if real-time, continuous tracking is not always necessary.
• Storage: If storing the device for an extended period, charge it to approximately 50-70% before storage and recharge every few months to prevent deep discharge.

4.2 Cleaning and Care

To ensure the longevity and optimal performance of your S20 Pro:

• Wipe the device with a soft, dry cloth.
• Do not use harsh chemicals, cleaning solvents, or strong detergents.
• Avoid exposing the device to extreme temperatures, direct sunlight for prolonged periods, or excessive moisture.
• Ensure the charging port is free of dust and debris.

5. Troubleshooting

If you encounter issues with your WANWAYTECH S20 Pro, refer to the following common problems and solutions:

If the problem persists, please contact WANWAYTECH customer support for further assistance.

6. Specifications

Key technical specifications for the WANWAYTECH S20 Pro GPS Tracker:

Figure 6.1: Detailed dimensions and key specifications of the S20 Pro GPS Tracker, including its size, weight, and battery capacity.

7. Warranty and Support

7.1 Warranty Information

WANWAYTECH provides after-sales support for its products. For specific warranty terms and conditions, please refer to the documentation included with your purchase or visit the official WANWAYTECH website. In cases of equipment failure, you may also contact Amazon after-sales customer service for potential replacement, subject to their return policy.

7.2 Customer Support

If you require assistance with installation, setup, operation, or troubleshooting that is not covered in this manual, please contact WANWAYTECH customer support. They are available to provide guidance and resolve issues.

• Online Support: Visit the official WANWAYTECH website for FAQs, support articles, and contact forms.
• Email Support: Refer to your product packaging or the official website for the customer support email address.
• Amazon Support: For purchase-related issues or returns, you can contact Amazon customer service directly.