1. Product Overview
The NARWAL Freo is an advanced robot vacuum and mop combination designed to automate floor cleaning. It features integrated vacuuming, mopping, self-cleaning, and self-drying capabilities for comprehensive floor care.
Image: The NARWAL Freo robot vacuum and mop, shown docked in its white base station, with a smartphone displaying the companion app interface.
2. Package Contents
Verify that all components are present in the package:
- 1 x NARWAL Freo Robot
- 1 x Base Station
- 1 x Floor Cleaner (31 oz / 930ml)
- 1 x Power Cord
- 2 x Mop Pads
- 2 x Side Brushes
- 2 x Filter Sponges
- 1 x Cleaning Hook
3. Setup Guide
3.1 Base Station Placement
- Place the base station on a hard, flat surface against a wall.
- Ensure there is at least 1.5 feet (0.5 meters) of clear space on both sides and 5 feet (1.5 meters) in front of the base station for optimal robot navigation.
- Avoid placing the base station near stairs or obstacles that could block the robot's path.
3.2 Initial Charging
- Connect the power cord to the base station and plug it into a wall outlet.
- Place the robot onto the charging contacts of the base station. Ensure the robot is properly aligned.
- Allow the robot to fully charge before its first use. The indicator light on the robot or base station will change to indicate a full charge.
3.3 App Connection and Wi-Fi Setup
- Download the NARWAL app from your smartphone's app store.
- Open the app and follow the on-screen instructions to create an account and add your NARWAL Freo robot.
- Important Wi-Fi Note: The NARWAL Freo robot vacuum and mop combo supports 2.4G Wi-Fi networks only. If your router supports both 2.4G and 5G, it is recommended to switch your smartphone to the 2.4G Wi-Fi network during the initial setup process to ensure stable connection. Refer to your router's manual for instructions on switching Wi-Fi bands.
3.4 Preparing for Mopping
- Fill the clean water tank in the base station with water.
- Insert the provided floor cleaner into its designated slot in the base station. The system will automatically add the cleaner in the correct ratio.
- Attach the mop pads to the bottom of the robot. Ensure they are securely fastened.
4. Operating Instructions
4.1 Freo Mode
Freo Mode enables the robot to make optimal cleaning decisions autonomously. It integrates vacuuming, mopping, self-cleaning, and drying. When activated, the robot utilizes DirtSense technology to detect mop dirtiness and adjusts cleaning parameters accordingly.
Image: A visual representation of Freo Mode, highlighting its core functionalities: Arcuate-Route navigation, Smart Swing mopping, and DirtSense technology.
4.2 Cleaning Modes
The NARWAL Freo offers various cleaning modes to suit different needs:
- Vacuum Mode: For dry debris collection.
- Mop Mode: For wet cleaning and stain removal.
- Vacuum then Mop Mode: The robot first vacuums the area, then returns to mop.
- Vacuum and Mop Mode: Simultaneous vacuuming and mopping.
Image: Visual guide to the four available cleaning modes: Vacuum, Mop, Vacuum then Mop, and combined Vacuum and Mop.
4.3 Smart Swing Mopping
The Smart Swing feature allows the robot to periodically activate a side-to-side motion, enabling it to clean dust and stains along walls and baseboards more effectively.
Image: The robot vacuum and mop demonstrating its Smart Swing Mopping technology, cleaning close to a wall and baseboard.
4.4 Adaptable Cleaning for Diverse Flooring
The robot automatically adjusts suction power, mop pressure, and dampness based on the floor type to ensure effective cleaning without damage.
- Wood Floors: Gentle mopping pressure (7N) and dry dampness to protect surfaces.
- Tile Floors: Standard mopping pressure (12N) for thorough scrubbing.
- Carpet: Mops are lifted, speed is reduced, and suction is boosted for low-pile carpets.
Image: An illustration demonstrating how the NARWAL Freo adapts its cleaning approach for different floor types: wood, tile, and carpet.
4.5 Control Options
4.5.1 Built-in LCD Control
The base station features an LCD display for direct control and management of basic functions.
- Start & Stop Cleaning
- Set Network
- Rebuild Map
- Set Child Lock
- Customize Clean Modes
- Do Not Disturb Mode
Image: A close-up of the NARWAL Freo base station's LCD screen, showing options for controlling cleaning functions and settings.
4.5.2 App Control
The NARWAL app provides comprehensive control and customization options for your cleaning experience.
- Create customized cleaning plans.
- Scheduled Cleaning: Set specific times for cleaning cycles.
- No-Go Zones: Define areas the robot should avoid.
- Spot Cleaning: Direct the robot to clean specific spills or dirty spots.
- Access cleaning reports and history.
Image: Screenshots from the NARWAL mobile application, illustrating features like custom cleaning plans, scheduling, and map management.
Image: A visual demonstrating the app's No-Go Zone and Spot Cleaning functionalities, allowing users to define restricted areas or target specific spots for cleaning.
4.5.3 Voice Assistant Integration
The NARWAL Freo is compatible with popular voice assistants like Amazon Alexa and Apple Siri for convenient voice control.
Image: Logos for Amazon Alexa and Apple Siri, indicating compatibility with voice control systems.
5. Maintenance
5.1 Mop Pad Cleaning and Drying
The base station automatically cleans and dries the mop pads to prevent odors and maintain hygiene.
- DirtSense Ultra Clean: The robot intelligently detects the dirtiness of the mop pads. It then sanitizes them with high-speed spinning and a precise mixture of water and floor cleaner.
- Three Mop Drying Modes: Dual air tunnels with 40℃ gentle heat ensure the mop pads are thoroughly dried after each use, preventing mildew and odors.
Image: An internal view of the base station demonstrating the DirtSense technology, where water and cleaner are applied to spin-clean the mop pads.
Image: A transparent view of the base station's drying mechanism, illustrating dual air tunnels and heat drying for the mop pads.
5.2 Auto Solution Dispensing
The base station automatically refills the robot's water tank and adds the cleaning solution at the optimal ratio, ensuring consistent cleaning performance.
Image: A detailed view of the base station's compartment for the floor cleaner, highlighting the auto-feed mechanism.
5.3 Regular Cleaning of Components
- Dustbin: Regularly empty the robot's dustbin. Press the release button to remove and empty.
- Filters: Clean or replace the foam filters as needed to maintain suction performance.
- Side Brushes: Check for tangled hair or debris and clean using the provided cleaning hook.
- Washboard: The washboard in the base station should be periodically removed and rinsed to prevent buildup.
- Sensors: Wipe the robot's sensors with a dry cloth to ensure proper navigation.
Image: A hand demonstrating the removal of the washboard component from the base station for cleaning.
Image: A hand removing the dustbin from the robot vacuum for emptying and cleaning.
6. Troubleshooting
- Robot not connecting to Wi-Fi: Ensure your router is broadcasting a 2.4Ghz network. Temporarily disable 5Ghz on your router during setup if necessary, or ensure your phone is connected to the 2.4Ghz network.
- Robot getting stuck frequently: Clear obstacles from the cleaning path. Use the app to set 'No-Go Zones' for areas where the robot consistently gets stuck. Ensure sufficient clearance under furniture.
- Poor cleaning performance: Check if mop pads are clean and properly attached. Ensure water and cleaning solution tanks are filled. Clean dustbin and filters.
- Mop pads not drying: Ensure the base station's drying vents are not obstructed. Check for error messages on the LCD display or in the app.
- Unusual noises: Turn off the robot and check for any foreign objects or debris caught in the brushes, wheels, or mop pads.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | NARWAL |
| Model Name | YJCC012 |
| Color | White |
| Special Features | Auto Mop Washing, Dirt Detection Sensor, Edge Cleaning, Intelligent Mop Lifting, Scheduling |
| Filter Type | Foam |
| Battery Life | 3.5 Hours |
| Voltage | 110 Volts (AC) |
| Capacity (Cleaner) | 1 Fluid Ounces (referring to cleaner capacity, actual tank capacity may vary) |
| Power Source | Battery Powered |
| Compatible Devices | Smartphones |
| Form Factor | Round |
| UPC | 604467504332 |
| Product Dimensions | 18 x 16.1 x 25.54 inches |
| Item Weight | 9.57 pounds |
| Batteries | 1 CR5 battery required (included) |
8. Warranty and Support
For warranty information, technical support, and customer service, please refer to the official NARWAL website or contact their customer support channels. Details can typically be found in the product packaging or on the manufacturer's website.
