Introduction
This manual provides essential instructions for the safe operation, maintenance, and troubleshooting of your roborock QV 35S Robot Vacuum and Mop. Please read this manual thoroughly before using the product and retain it for future reference.
Figure 1: The roborock QV 35S Robot Vacuum and Mop with its multifunction docking station and companion app interface.
Important Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury.
- Read all instructions before using the appliance.
- Do not allow children to operate the robot. Supervise children and pets when the robot is operating.
- Ensure the power voltage matches the voltage marked on the charging dock.
- Do not use the robot in environments with open flames or fragile objects.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
- Only use the charging dock provided by the manufacturer.
Package Contents
Verify that all components are present in the package:
- roborock QV 35S Robot Vacuum and Mop
- Multifunction Docking Station
- Mop Pads (two rotating)
- Power Cable
- User Manual
Setup
1. Docking Station Placement
Place the multifunction docking station on a hard, level surface against a wall. Ensure there is at least 0.5 meters (1.6 feet) of clear space on both sides and 1.5 meters (4.9 feet) in front of the dock for optimal robot navigation. Connect the power cable to the dock and plug it into a power outlet.
2. Initial Charging
Place the robot onto the charging contacts of the docking station. The robot will automatically power on and begin charging. Allow the robot to fully charge before its first use.
3. App Connection
Download the roborock app from your mobile device's app store. Open the app and follow the on-screen instructions to add your roborock QV 35S. A 2.4 GHz Wi-Fi network is required for app connection.
Figure 2: The roborock app provides comprehensive control and customization options for your robot.
Operating Instructions
1. Initial Mapping
For the first cleaning cycle, allow the robot to map your home. The PreciSense LiDAR navigation system will scan 360° to create detailed maps for efficient route planning. The robot supports up to 4 floor maps, automatically switching between them for multi-story homes.
Figure 3: The robot utilizes LiDAR technology for precise navigation and mapping, enabling efficient cleaning routes.
2. Cleaning Modes
The roborock QV 35S offers various cleaning modes accessible via the app:
- Vacuum Only: For dry debris removal.
- Mop Only: For wet cleaning of hard floors.
- Vacuum & Mop: Simultaneous vacuuming and mopping.
- Custom Cleaning: Define specific rooms or zones for cleaning.
3. Suction and Mopping Features
The robot features 10,000 Pa HyperForce suction for deep cleaning and dual spinning mops that rotate at up to 200 RPM. The mops can lift 10 mm to avoid wetting carpets during cleaning. Water flow can be adjusted in 30 levels via the app.
Figure 4: The robot's powerful 10,000 Pa HyperForce suction effectively removes debris from various surfaces.
Figure 5: Dual spinning mops provide effective wet cleaning, with an automatic lift feature for carpets.
4. Obstacle Avoidance
The reactive technical obstacle avoidance system uses structured light to detect and navigate around obstacles, even in cluttered environments. The robot can suggest "No-Go Zones" for areas where it might get stuck, such as under chairs or tables.
Figure 6: The robot's advanced sensors enable it to identify and bypass common household obstacles.
Maintenance
1. Multifunction Dock Maintenance
The multifunction dock automatically washes and dries the mop pads, refills the water tank, and empties the dustbin. The dustbag in the dock can hold debris for over 7 weeks. Regularly check and empty the dustbag as needed. The entire docking station is detachable for easy and thorough cleaning to prevent sludge and dirt buildup.
Figure 7: The multifunction dock simplifies maintenance with automated cleaning and emptying features.
2. Main Brush and Side Brush Cleaning
The robot features a dual anti-tangle system with a rubberized floating main brush and a unique arc-shaped side brush. While designed to prevent tangles, it is recommended to periodically check and clean the brushes, especially if you have pets with long hair. Remove any hair or debris wrapped around the brushes. The improved side brush is SGS-certified for a 0% entanglement rate.
Figure 8: The anti-tangle brush system minimizes hair entanglement, but periodic inspection is advised. SGS Certification Details
3. Mop Pad Cleaning
The mop pads are automatically washed and dried by the docking station. For optimal performance, it is recommended to occasionally remove and hand-wash the mop pads with water to remove any accumulated dirt or residue.
4. Filter Cleaning
The robot's internal filter should be cleaned regularly. Tap out dust and rinse with water. Ensure the filter is completely dry before reinserting it into the robot.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot not connecting to Wi-Fi. | Incorrect Wi-Fi password, 5GHz network, or weak signal. | Ensure you are using a 2.4 GHz Wi-Fi network. Verify the password. Move the robot closer to the router. |
| Robot gets stuck frequently. | Small obstacles, loose cables, or tight spaces. | Clear the area of small objects and cables. Use the app to define "No-Go Zones" for problematic areas. |
| Poor suction performance. | Full dustbin, clogged filter, or tangled main brush. | Empty the dustbin. Clean or replace the filter. Remove any hair or debris from the main brush. |
| Mop pads not cleaning effectively. | Dirty mop pads, insufficient water flow, or empty water tank. | Ensure mop pads are clean. Adjust water flow settings in the app. Refill the water tank. |
| Robot displays "move to new location and restart" error. | Robot is in an unfamiliar or problematic location, or a sensor issue. | Manually move the robot to a clear, open area and restart it. If the issue persists, clean all sensors and ensure no obstructions. |
Specifications
- Brand: roborock
- Model: QV 35S
- Color: Roborock Qv 35s Black
- Robot Dimensions (L x W x H): Approximately 35 x 35 x 9.65 cm (13.8 x 13.8 x 3.8 inches)
- Dock Dimensions (L x W x H): 35 x 48.7 x 52.1 cm (13.8 x 19.2 x 20.5 inches)
- Item Weight: 16 Kilograms (including dock)
- Suction Power: 10,000 Pa HyperForce
- Mopping System: Dual Spinning Mops (up to 200 RPM), 10mm Auto Mop Lift
- Navigation: PreciSense LiDAR Navigation & Mapping
- Obstacle Avoidance: Reactive Technical Obstacle Avoidance (structured light)
- App Control: Yes (roborock app, requires 2.4 GHz Wi-Fi)
- Voice Control: Compatible with Amazon Echo, Google Home
- Special Features: 360-degree rotation, removable container, pet hair suction, advanced custom cleaning, precise laser mapping, automatic shutdown.
- Included Components: Docking station, water tank, mop pads, two rotating brushes.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the official roborock website or contact their customer service directly.
You can find more information and support on the official roborock store page: roborock Official Store
