1. Introduction
This user manual provides essential information for the safe operation, maintenance, and troubleshooting of your roborock Q7 L5 Robot Vacuum and Mop Cleaner. Please read this manual thoroughly before using the product and retain it for future reference.
Figure 1.1: Roborock Q7 L5 Robot Vacuum and Mop Cleaner and its accompanying mobile application.
2. Important Safety Instructions
To reduce the risk of injury or damage, read these safety instructions carefully when setting up, using, and maintaining your robot. Keep this manual in a safe place for future reference.
- Do not allow children to play with the robot. Supervise children and pets when the robot is operating.
- Use only the original power adapter and charging dock provided by the manufacturer.
- Ensure the robot is turned off and unplugged before performing any maintenance or cleaning.
- Do not use the robot in environments with open flames, flammable liquids, or explosive materials.
- Avoid operating the robot on wet surfaces or in areas with standing water.
- Clear the cleaning area of loose cables, small objects, and fragile items before operation to prevent entanglement or damage.
3. Product Overview
3.1. Components
The roborock Q7 L5 package includes the following components:
- Robot Vacuum (1)
- Charging Dock (1)
- Mop Module (1)
- Adapter (1)
- Moisture-Proof Mat (1)
- User Manual (1)
Figure 3.1: Overview of the Roborock Q7 L5 highlighting its main features.
3.2. Key Features
The roborock Q7 L5 is designed with advanced features for efficient and thorough cleaning:
- Ultra-Powerful Deep Suction: HyperForce 8,000 Pa lifts dust, hair, and debris from floor cracks and deep within carpets for spotless floors.
- Dual Anti-Tangle Brushes: A specially designed main brush and zero-tangle side brush prevent hair wrap, ensuring smooth cleaning and minimal maintenance.
- Precision LiDAR Navigation: 360° laser mapping scans your home in real time, plans the most efficient route, and saves multiple floor maps for easy navigation.
- Vacuum & Mop in One Go: The 270 ml water tank allows simultaneous vacuuming and mopping. With three water levels and a removable mop pad, it tackles fine dust to dried-on stains.
- Tailor Every Clean to Your Home: Set zones, schedules, and suction levels through the Roborock App to customize each clean to your home’s layout and routine.
- Start Cleaning with Your Voice: Control cleaning with your voice through Alexa, Siri, or Google Home.
- Avoids Trouble Before It Starts: Automatically identifies areas like cables or table legs and suggests no-go zones to avoid getting stuck or interrupted.
Figure 3.2: The powerful 8000 Pa suction system of the Q7 L5.
Figure 3.3: Detail of the Dual Anti-Tangle System.
Figure 3.4: Smart Navigation for whole house cleaning.
Figure 3.5: Double cleaning in one go with vacuum and mop functions.
4. Setup
4.1. Unboxing and Initial Placement
Carefully remove all components from the packaging. Place the charging dock against a wall on a hard, level surface, ensuring there are no obstacles within 0.5 meters to either side and 1.5 meters in front. Connect the power adapter to the charging dock and plug it into a power outlet.
4.2. Charging the Robot
Place the robot onto the charging dock. The power indicator will light up, indicating that the robot is charging. For first-time use, ensure the robot is fully charged before starting a cleaning cycle. A full charge takes approximately 3-4 hours.
4.3. Connecting to the Roborock App
Download the Roborock app from your mobile device's app store. Follow the in-app instructions to add your Q7 L5 robot. This typically involves connecting to the robot's Wi-Fi hotspot and then connecting the robot to your home 2.4G Wi-Fi network. The app provides comprehensive control and customization options.
Figure 4.1: All-in-one app control for your robot vacuum.
5. Operating Instructions
5.1. Basic Operation
To start a cleaning cycle, press the power button on the robot or use the Roborock app. The robot will automatically map your home and begin cleaning. To pause or resume cleaning, press the power button again. To send the robot back to the charging dock, press the dock button.
5.2. Using the Roborock App
The Roborock app offers advanced control and customization:
- Custom Cleaning: Select specific rooms or areas to clean.
- Schedule Cleaning: Set daily or weekly cleaning schedules.
- Suction Power Adjustment: Choose from multiple suction levels (e.g., Silent, Balanced, Turbo, Max).
- Water Flow Level: Adjust the water flow for mopping based on floor type.
- Carpet Boost Mode: Automatically increases suction power when a carpet is detected.
- Child Lock: Prevents accidental starts by children or pets.
5.3. Setting No-Go Zones and Invisible Walls
Use the Roborock app to define areas the robot should avoid:
- No-Go Zones: Draw rectangular areas on the map that the robot will not enter. Ideal for pet bowls or delicate furniture.
- Invisible Walls: Draw virtual lines on the map to create barriers the robot will not cross. Useful for blocking off doorways or specific sections of a room.
Figure 5.1: Smart Suggestions for No-Go Zones.
5.4. Multi-Level Mapping
The Q7 L5 supports saving up to 3 different floor maps. This feature is ideal for multi-story homes, allowing the robot to recognize its location and clean accordingly without re-mapping each time. Simply place the robot on the desired floor, and it will automatically load the corresponding map.
Figure 5.2: Multi-Level Mapping System.
6. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your roborock Q7 L5. Always turn off the robot and unplug it from the charging dock before performing any maintenance.
6.1. Cleaning the Dustbin and Filters
The 400ml dustbin should be emptied after each cleaning cycle, especially if you have pets. Open the robot's top cover, remove the dustbin, and empty its contents. The filter inside the dustbin should be cleaned regularly by tapping it against a trash can to remove debris. Wash the filter with water every two weeks and allow it to air dry completely before reinserting.
6.2. Cleaning the Brushes
The main brush and side brush should be inspected and cleaned weekly. Remove the main brush cover and lift out the main brush. Use the cleaning tool provided to remove tangled hair and debris. The side brush can be unscrewed and cleaned of any tangled hair. The Dual Anti-Tangle System is designed to minimize hair wrap, but periodic checks are still recommended.
Figure 6.1: Inspecting and cleaning the Dual Anti-Tangle Brushes.
6.3. Cleaning Sensors and Charging Contacts
Wipe the cliff sensors (located on the bottom of the robot), wall sensor (on the side), and charging contacts (on the robot and charging dock) with a soft, dry cloth monthly. This ensures proper navigation and charging.
6.4. Mopping System Maintenance
After mopping, remove the mop pad and wash it thoroughly. The 270ml water tank should be emptied and rinsed to prevent mold or odor buildup. Allow the mop pad and water tank to air dry completely before reattaching.
7. Troubleshooting
If you encounter issues with your roborock Q7 L5, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not turn on | Low battery; Power button not pressed correctly | Place robot on charging dock; Press and hold power button for 3 seconds. |
| Robot cannot charge | Charging contacts dirty; Charging dock not powered | Clean charging contacts on robot and dock; Ensure charging dock is plugged in. |
| Robot gets stuck frequently | Obstacles in path; No-go zones not set | Clear obstacles; Set No-Go Zones in the app for problem areas. |
| Poor cleaning performance | Dustbin full; Brushes tangled; Filter clogged | Empty dustbin; Clean main and side brushes; Clean or replace filter. |
| App connection issues | Incorrect Wi-Fi password; Router issues; Robot too far from router | Verify Wi-Fi password; Restart router; Move robot closer to router (supports 2.4G WiFi only). |
7.1. Frequently Asked Questions (FAQ)
- How effective is the Dual Anti-Tangle System? The high-suction fan on Q7 L5 boasts a 95% hair pickup rate. All brushes have been tested and certified by TÜV Süd for anti-entanglement. The all-new Dual Anti-Tangle System eliminates hair tangles for good.
- What type of water tank does Q7 L5 use? Q7 L5 is equipped with an electronic water tank, which offers several water flow levels so you can adjust the mopping water volume to match your floor types and preferences. Note: The water tank and mop cloth mount are detachable.
- How long does it take to charge the robot? Roborock's smart auto top-up allows the robot to resume cleaning automatically at 80% battery charge after being interrupted for recharging — especially when cleaning larger homes (over 250 m²). In the charging process, it takes about 1 hour for every 20% increase in power and about 3 to 4 hours for a 20-100% increase.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | roborock |
| Model Name | roborock Q7 L5 |
| Colour | Black |
| Product Dimensions | 38.3L x 32.5W x 10H Centimetres |
| Item Weight | 3.3 kg |
| Voltage | 120 Volts |
| Noise Level | 65 dB |
| Runtime | 150 minutes |
| Battery Life | 150 minutes |
| Battery Cell Composition | Lithium Ion |
| Suction Power | 8,000 Pa HyperForce |
| Dustbin Capacity | 400 ml |
| Water Tank Capacity | 270 ml |
| Navigation Type | Precise LiDAR Navigation |
| Obstacle Crossing Ability | 2cm |
| Compatible Models | Smartphones, Tablets, Smartwatches |
| Controller Type | App Control, Button Control |
| Surface Recommendation | Carpet, Marble, Wood, Tile |
9. Warranty and Support
9.1. Warranty Information
The roborock Q7 L5 Robot Vacuum and Mop Cleaner comes with a manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official roborock website for detailed warranty terms and conditions. Keep your proof of purchase for warranty claims.
9.2. Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact roborock customer support. Contact information can typically be found on the official roborock website or within the Roborock app.
Online Support: Visit the official roborock website for FAQs, video tutorials, and contact forms.
App Support: The Roborock app often includes a support section with direct contact options.
