WINDHORSE C3

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WINDHORSE C3 Electric Scooter User Manual

Model: C3 | Brand: WINDHORSE

1. Introduction

Welcome to the user manual for your new WINDHORSE C3 Electric Scooter. This manual provides essential information for the safe and efficient operation, assembly, maintenance, and troubleshooting of your scooter. Please read this manual thoroughly before your first ride and keep it for future reference.

WINDHORSE C3 Electric Scooter with basket and dual seats

Figure 1.1: The WINDHORSE C3 Electric Scooter, designed for versatile commuting and leisure.

2. Safety Information

WARNING: Always wear a helmet and appropriate safety gear when riding. Familiarize yourself with local laws and regulations regarding electric scooter use.

  • Perform a pre-ride inspection before each use, checking brakes, tires, and all fasteners.
  • Do not ride in heavy rain or through standing water.
  • Avoid riding on slippery surfaces, steep inclines, or uneven terrain.
  • Ensure the scooter is fully charged before long rides.
  • Do not exceed the maximum load capacity of 330 lbs (149 kg).
  • Keep hands and feet clear of moving parts.

3. Package Contents

Your WINDHORSE C3 Electric Scooter package includes the following items:

  • Windhorse C3 Electric Scooter *1
  • Basket *1
  • Charger *1
  • Footrest *4
  • Tool Kit *1
  • User Manual *1 (This document)
Contents of the WINDHORSE C3 Electric Scooter package

Figure 3.1: All components included in the WINDHORSE C3 Electric Scooter package.

4. Assembly & Setup

Your scooter arrives 90% assembled. Follow these steps to complete the setup:

4.1. Handlebar Assembly

  1. Locate the quick-release lever on the handlebar stem.
  2. To unfold, move the entire quick-release assembly to the side to release the pin.
  3. Lift the handlebar assembly into the upright position until it clicks into place.
  4. Return the quick-release clamp to secure the handlebar.

Video 4.1: Demonstration of folding and unfolding the handlebar stem for storage and use.

4.2. Rear Seat & Backrest Installation

  1. To remove the rear seat, locate the small Allen bolt underneath the seat. Remove this bolt using the provided tool.
  2. Slide the rear seat backward to detach it from the frame.
  3. To install the passenger backrest, align its mounting points with the three corresponding holes on the rear rack.
  4. Secure the backrest using the provided fasteners. There is some adjustability for forward and backward positioning.
  5. Once the backrest is secured, the rear seat can be popped back into position and slid forward to lock it in place. Reinstall the Allen bolt from underneath to secure the seat.
Adjustable seat and handlebar for different rider heights

Figure 4.2: The adjustable seat and handlebar allow for comfortable riding positions for various heights.

5. Operating Instructions

5.1. Power On/Off

Insert the key into the ignition and turn it to the 'ON' position to power on the scooter. Turn the key to 'OFF' to power down.

5.2. Speed Modes

The WINDHORSE C3 features three distinct speed modes, which can be selected via the multi-functional LCD display:

  • Mode 1: Up to 9.3 MPH (15 km/h) - Ideal for beginners or crowded areas.
  • Mode 2: Up to 15.5 MPH (25 km/h) - Balanced speed for general commuting.
  • Mode 3: Up to 22 MPH (35 km/h) - For maximum speed on open paths.
Smart LCD Display showing speed, battery, and mileage

Figure 5.1: The multi-functional LCD display provides real-time information including battery power, speed, and mileage.

5.3. Throttle and Braking

Use the twist throttle on the right handlebar to accelerate. The scooter is equipped with dual disc brakes (front and rear) for effective stopping power. Apply both brakes gently and evenly for controlled deceleration.

6. Key Features

6.1. Powerful Performance

The C3 boasts an 850W peak brushless hub motor, allowing it to climb slopes up to 15° and reach top speeds of 22 MPH. Its 48V 480WH battery provides a range of up to 25 miles on a single charge, with a charging time of 4-5 hours.

850W Peak Motor specifications

Figure 6.1: The powerful 850W peak motor ensures strong acceleration and hill-climbing capability.

480WH High-Capacity Battery details

Figure 6.2: The 480WH high-capacity battery provides an extended range of up to 25 miles.

6.2. Comfort & Stability

Experience a smooth ride with dual suspension (front and rear motocross-style shocks) and 14-inch pneumatic tires. The wide, cushioned saddle and 8.66-inch wide deck provide ample foot space and comfort for extended rides.

Comfort features including front shock absorber, rear shock absorber, cushioned saddle, and 14-inch tires

Figure 6.3: Dual shock absorption and large pneumatic tires contribute to a comfortable and stable ride.

6.3. Enhanced Safety

The scooter is equipped with responsive dual disc brakes, a horn, and bright front and rear lights for improved visibility and safety, especially during night rides.

Safety features: Dual Disc Brakes, Head & Tail Light, 55 lbs Back Seat, Wide Seat

Figure 6.4: Integrated lighting and dual disc brakes enhance rider safety.

6.4. Versatility & Convenience

The C3 features a detachable cargo basket located between the rider's knees, perfect for carrying groceries or personal items. With two seats, it can accommodate an adult and a child, or provide extra space for cargo. The scooter's folding handle and lightweight design make it easy to store and transport.

Removable cargo basket for storage

Figure 6.5: The removable cargo basket offers convenient storage for daily errands or leisure outings.

Two-seat electric scooter accommodating an adult and a child

Figure 6.6: The two-seat design allows for carrying a passenger or additional cargo.

7. Maintenance

7.1. Battery Care

  • Charge the battery fully after each use.
  • Avoid completely draining the battery.
  • Store the scooter in a cool, dry place when not in use, and charge the battery periodically if stored for long periods.

7.2. Tire Pressure

Regularly check and maintain the recommended tire pressure for optimal performance and safety. Refer to the tire sidewall for the correct PSI.

7.3. Cleaning

Clean the scooter with a damp cloth. Do not use high-pressure water jets or immerse electrical components in water.

7.4. General Inspection

Periodically check all bolts, nuts, and fasteners to ensure they are tight. Inspect brake cables and pads for wear and tear.

8. Troubleshooting

If you encounter any issues with your WINDHORSE C3 Electric Scooter, please refer to the following common problems and solutions:

  • Scooter not turning on: Check if the battery is charged and properly connected. Ensure the key is fully inserted and turned to the 'ON' position.
  • Reduced range/power: This could indicate a low battery charge, aging battery, or riding in challenging conditions (e.g., steep hills, strong headwinds). Ensure proper tire pressure.
  • Brakes not effective: Inspect brake pads for wear and adjust brake cable tension if necessary.
  • Unusual noises: Check for loose components, debris in wheels, or issues with suspension.

For more complex issues or if troubleshooting steps do not resolve the problem, please contact WINDHORSE customer support.

9. Specifications

FeatureSpecification
BrandWINDHORSE
Model NameC3
Motor850W Peak Brushless Hub Motor (500W Continuous)
Top Speed22 MPH
Max Distance Range25 Miles
Battery48V 480WH (10Ah)
Charging Time4-5 Hours
Weight Limit330 Pounds
Item Weight59 Pounds
Product Dimensions (LxWxH)32.68" x 51.18" x 41.34"
Wheel Size14 Inches
Wheel TypePneumatic
Brake StyleFront Braking, Rear Braking (Dual Disc Brakes)
Suspension TypeDual Suspension
Frame MaterialCarbon Alloy
Special FeaturesAdjustable Handlebar Height, Digital Display, Foldable, Seat, Speedometer

10. Warranty & Support

The WINDHORSE C3 Electric Scooter is certified by UL 2272, ensuring high safety standards. WINDHORSE is dedicated to providing exceptional customer service. Should you face any issues such as motor failure, charging problems, or missing parts, please feel free to reach out to our customer support team for assistance.

For further inquiries or support, please visit the official WINDHORSE store on Amazon or contact our customer service directly.

Visit the WINDHORSE Store

© 2025 WINDHORSE. All rights reserved.

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