SHOKZ OpenComm2 2025 Upgrade

Shokz OpenComm2 2025 Upgrade Bone Conduction Headset User Manual

Introduction

Thank you for choosing the Shokz OpenComm2 2025 Upgrade Bone Conduction Headset. This manual provides essential information for setting up, operating, and maintaining your headset to ensure optimal performance and longevity. The OpenComm2 2025 Upgrade is designed for clear communication and comfort, featuring bone conduction technology and a noise-cancelling microphone.

Shokz OpenComm2 2025 Upgrade headset, a black bone conduction headset with a boom microphone

Image: The Shokz OpenComm2 2025 Upgrade headset, showcasing its design with a flexible band and boom microphone.

Package Contents

Please verify that all items are present in your package:

  • Shokz OpenComm2 2025 Upgrade Headset x 1
  • USB-C Charging Cable x 1
  • Hard Shell Carrying Case x 1
  • Bookmark x 1
Shokz OpenComm2 2025 Upgrade headset and accessories

Image: The Shokz OpenComm2 2025 Upgrade headset, USB-C charging cable, hard shell carrying case, and a bookmark are shown as included items.

Key Features

  • Clear Communication: DSP technology combined with a noise-cancelling boom microphone ensures clear calls by effectively eliminating ambient noise. The 7th generation bone conduction technology accurately captures and corrects mid and high-range voices.
  • Extended Battery Life & Quick Charge: Enjoy up to 16 hours of talk time or 8 hours of music playback. A quick 5-minute charge provides up to 2 hours of talk time. A full charge takes approximately 60 minutes via USB-C.
  • Stable Bluetooth 5.1 Connectivity: Experience low latency and a wireless communication range of up to 30 meters with Bluetooth 5.1. This allows for freedom of movement without interrupting your connection.
  • User-Friendly Controls: Easily manage volume, mute/unmute calls, play/pause audio, and check battery levels with intuitive button controls directly on the headset. No need to operate your PC or mobile device.
  • Durable and Comfortable Design: Weighing only 35 grams, the headset offers all-day comfort. Its IP55 dust and water resistance protects against particles and light splashes, making it suitable for various environments.

Setup

1. Charging the Headset

Before first use, fully charge your OpenComm2 2025 Upgrade headset. Use the provided USB-C charging cable.

  1. Connect the USB-C end of the charging cable to the charging port on the headset.
  2. Connect the other end of the cable to a USB power adapter (not included) or a computer's USB port.
  3. The LED indicator will show the charging status. A full charge takes approximately 1 hour.
Shokz OpenComm2 2025 Upgrade headset connected to a USB-C charging cable

Image: The headset being charged via its USB-C port, with an illustration of battery life and IP55 rating.

2. Pairing with Your Device

The OpenComm2 2025 Upgrade uses Bluetooth 5.1 for wireless connection.

  1. Ensure the headset is turned off.
  2. Press and hold the Power/Volume+ button for 5-7 seconds until the LED indicator flashes red and blue, indicating pairing mode.
  3. On your device (smartphone, tablet, or PC), enable Bluetooth and search for available devices.
  4. Select "OpenComm2 2025 Upgrade" from the list of found devices.
  5. Once connected, the LED indicator will flash blue intermittently.

Operating Instructions

Headset Controls

The headset features intuitive buttons for easy control:

  • Power/Volume+ Button: Press and hold to power on/off. Short press to increase volume.
  • Volume- Button: Short press to decrease volume.
  • Multi-function Button:
    • Single press: Play/Pause music, Answer/End call.
    • Double press: Skip to next track (during music playback).
    • Triple press: Skip to previous track (during music playback).
    • Press and hold: Activate voice assistant.
  • Mute Button (on boom mic): Single press to mute/unmute the microphone during a call.
Diagram showing the location of control buttons on the Shokz OpenComm2 2025 Upgrade headset

Image: A detailed view of the headset highlighting the mute button on the boom microphone, the power/volume+ button, and the multi-function button.

Making and Receiving Calls

  • Answer Call: Press the Multi-function Button once.
  • End Call: Press the Multi-function Button once during an active call.
  • Reject Call: Press and hold the Multi-function Button for 2 seconds.
  • Mute/Unmute Microphone: Press the Mute Button on the boom mic during a call.

Music Playback

  • Play/Pause: Press the Multi-function Button once.
  • Next Track: Double press the Multi-function Button.
  • Previous Track: Triple press the Multi-function Button.

Multipoint Connection

The OpenComm2 2025 Upgrade supports multipoint pairing, allowing it to connect to two Bluetooth devices simultaneously.

  1. Pair the headset with the first device as described in the "Pairing with Your Device" section.
  2. Turn off Bluetooth on the first device.
  3. Put the headset back into pairing mode (red and blue flashing LED).
  4. Pair the headset with the second device.
  5. Turn on Bluetooth on the first device. The headset should now be connected to both devices.
  6. To switch between devices, simply play audio or answer a call on the desired device.
Shokz OpenComm2 2025 Upgrade headset connected to a smartphone and a laptop via multipoint pairing

Image: A Shokz OpenComm2 2025 Upgrade headset shown connected to both a smartphone and a laptop, illustrating the multipoint connection feature.

Maintenance

  • Cleaning: Wipe the headset with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners. Ensure the charging port is dry before charging.
  • Storage: Store the headset in its protective carrying case when not in use to prevent damage. Avoid exposing it to extreme temperatures, humidity, or direct sunlight.
  • Water Resistance: The headset is IP55 water-resistant, meaning it can withstand splashes and light rain. Do not submerge the headset in water.

Troubleshooting

ProblemPossible Solution
Headset does not turn on.Ensure the headset is fully charged. Connect it to a power source using the USB-C cable.
Cannot pair with device.
  • Ensure the headset is in pairing mode (red and blue flashing LED).
  • Turn off and on Bluetooth on your device.
  • Forget the device from your device's Bluetooth settings and try pairing again.
  • Ensure the headset is not connected to another device (multipoint).
No sound or poor sound quality.
  • Increase the volume on both the headset and your connected device.
  • Ensure the headset is properly positioned on your cheekbones.
  • Check if the headset is connected to the correct audio output on your device.
  • Move closer to your device to avoid interference.
Microphone not working.
  • Ensure the microphone is not muted (check the mute button on the boom mic).
  • Check your device's audio settings to ensure the headset microphone is selected as the input device.

Specifications

FeatureDetail
BrandSHOKZ
Model NameOpenComm2 2025 Upgrade
ColorBlack
Headphone TypeOpen-Ear, Bone Conduction
Weight35 grams
ConnectivityWireless (Bluetooth 5.1)
Bluetooth Version5.1
Frequency Range20Hz-20kHz
MicrophoneNoise-Cancelling Boom Microphone
Water ResistanceIP55 (Dust and Water Resistant)
Battery Life (Talk Time)Up to 16 hours
Battery Life (Music Playback)Up to 8 hours
Charging TimeApprox. 1 hour (5 min quick charge for 2 hours talk time)
Charging PortUSB-C
Compatible DevicesPC, Smartphones, Tablets
Control MethodApp, Push Button
Country of OriginChina

Warranty and Support

The Shokz OpenComm2 2025 Upgrade headset comes with a 2-year manufacturer's warranty from the date of purchase.

For technical support, warranty claims, or further assistance, please contact Shokz customer service through their official website or the retailer where you purchased the product. Please retain your proof of purchase for warranty validation.

Manufacturer: SHOKZ (SINGAPORE) PTE. LTD.

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