1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Ctronics 4K Indoor Surveillance Camera, Model 710-4K. Please read this manual thoroughly before using the product to ensure correct usage and optimal performance. Keep this manual for future reference.
2. Product Overview
2.1 Key Features
- 4K Ultra HD Resolution: Captures video in stunning 4K (3840x2160) resolution for clear and detailed images.
- AI-Powered Detection: Intelligent detection of humans and pets, reducing false alarms.
- Auto Tracking: Automatically follows detected subjects within its field of view.
- Dual-Band Wi-Fi: Supports both 2.4 GHz and 5 GHz Wi-Fi networks for stable connectivity.
- 360° Pan & Tilt: Offers comprehensive coverage with remote-controlled pan and tilt functions.
- Flexible Storage Options: Supports MicroSD card (up to 256GB), Cloud storage, NVR, NAS, and FTP.
- Enhanced Night Vision: Provides clear surveillance even in low-light conditions up to 20 meters.
- Two-Way Audio: Built-in microphone and speaker for communication.
2.2 Package Contents
Verify that all items are present in your package:
- Ctronics 4K Indoor Surveillance Camera (Model 710-4K)
- Power Adapter
- Mounting Accessories (Screws, Wall Plugs)
- User Manual (this document)
3. Setup Guide
3.1 Physical Installation
The camera is designed for indoor use. Choose a location that provides the desired viewing angle and is within range of your Wi-Fi network and a power outlet.
- Placement: Place the camera on a flat surface such as a table or shelf, or mount it to a wall or ceiling using the provided mounting accessories. Ensure the camera has an unobstructed view of the area you wish to monitor.
- Power Connection: Connect the power adapter to the camera's power input port and then plug the adapter into a standard electrical outlet. The camera will power on and initiate its self-test.
Image: The Ctronics 4K Indoor Surveillance Camera, illustrating its compact design and 4K capability.
Image: Illustration of dual-band Wi-Fi coverage within a home, showing optimal camera placement for signal strength.
3.2 App Installation and Camera Pairing
To control and view your camera, you need to install the Ctronics Pro app on your smartphone or use the HiP2P Client on your PC.
- Download the App: Search for "Ctronics Pro" in your smartphone's app store (iOS or Android) and install it. For PC, download the "HiP2P Client" from the official Ctronics website.
- Create an Account: Open the app and register for a new account or log in if you already have one.
- Add Camera: Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- Network Configuration: Connect the camera to your Wi-Fi network. The camera supports both 2.4 GHz and 5 GHz bands. Ensure your phone is connected to the same Wi-Fi network during the initial setup.
Image: Depicts various management options for the camera, including iOS, Android, and Windows applications, along with the Ctronics Pro and HiP2P Client logos.
4. Operating Instructions
4.1 Live View and PTZ Control
Once connected, you can access the live video feed from your camera via the Ctronics Pro app or HiP2P Client.
- Access Live Feed: Select your camera from the device list in the app to view the live stream.
- Pan and Tilt: Use the on-screen controls to remotely pan (horizontal rotation) and tilt (vertical movement) the camera lens. The camera offers 360° horizontal coverage and an expanded tilt range.
- Preset Positions: Configure up to 8 preset positions for quick navigation to specific areas.
Image: Illustrates the camera's 360° pan and expanded tilt range, along with the ability to set 8 preset positions for customized detection zones.
4.2 Recording and Playback
The camera supports continuous recording, scheduled recording, and event-triggered recording.
- Manual Recording: Tap the record button in the live view interface to start or stop manual recording.
- Playback: Access recorded footage through the app's playback section. You can filter by date and event type.
4.3 Motion Detection and Alerts
The camera features advanced AI detection to identify humans and pets, minimizing irrelevant alerts.
- Enable Detection: Go to the camera settings in the app and enable "Human Detection" and/or "Pet Detection."
- Sensitivity Adjustment: Adjust the detection sensitivity to suit your environment.
- Auto Tracking: Activate auto tracking in the settings to have the camera automatically follow detected subjects.
- Notifications: Ensure push notifications are enabled in your app and phone settings to receive instant alerts.
Image: Demonstrates the camera's AI detection capabilities for humans, pets, and vehicles, along with its auto-tracking function.
4.4 Storage Options
The camera offers multiple ways to store your video footage.
- MicroSD Card: Insert a MicroSD card (up to 256GB, not included) into the camera's card slot for local storage. The camera will automatically begin recording to the card.
- Cloud Storage: Subscribe to the Ctronics Cloud service for secure off-site storage. Follow the in-app instructions to activate.
- NVR/NAS/FTP: The camera supports ONVIF, NVR, NAS, and FTP protocols for integration with existing surveillance systems or network storage. Refer to the app's advanced settings for configuration details.
Image: Visual representation of the camera's diverse storage options, including MicroSD card (up to 256GB), NVR, NAS, ONVIF, FTP, and Ctronics Cloud.
5. Maintenance
5.1 Cleaning
To maintain optimal image quality, regularly clean the camera lens and body.
- Use a soft, dry cloth to wipe the camera body.
- For the lens, use a lens cleaning cloth and a specialized lens cleaning solution if necessary. Avoid abrasive materials.
- Ensure the camera is powered off before cleaning.
5.2 Firmware Updates
Ctronics regularly releases firmware updates to improve performance and add new features. Check for updates via the Ctronics Pro app settings. It is recommended to keep your camera's firmware up to date.
6. Troubleshooting
If you encounter issues, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera offline | No power, Wi-Fi disconnected, incorrect Wi-Fi password | Check power connection, restart camera, verify Wi-Fi signal strength, reconfigure Wi-Fi in app. |
| Cannot connect to Wi-Fi | Incorrect Wi-Fi password, weak signal, wrong band (e.g., trying to connect 5GHz to 2.4GHz only router) | Ensure correct password, move camera closer to router, confirm router supports 2.4/5GHz and select the correct band during setup. |
| Poor image quality | Dirty lens, low bandwidth, insufficient lighting | Clean the lens, check internet speed, ensure adequate lighting or verify night vision is active. |
| No motion detection alerts | Detection disabled, sensitivity too low, app notifications off | Enable detection in app settings, increase sensitivity, check phone's notification settings for the app. |
| MicroSD card not recording | Card full, faulty card, not formatted | Check card capacity, try a different card, format the card via app settings. |
For further assistance, please contact Ctronics customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | 710-4K |
| Video Resolution | 4K UHD (3840 x 2160) |
| Frame Rate | 15 frames per second |
| Connectivity | Dual-Band Wi-Fi (2.4 GHz / 5 GHz) |
| Pan/Tilt Range | 360° Pan, Expanded Tilt |
| Night Vision Range | Up to 20 meters |
| Storage Options | MicroSD card (up to 256GB), Cloud, NVR, NAS, FTP (ONVIF support) |
| AI Features | Human Detection, Pet Detection, Auto Tracking |
| Power Input | 5V (via power adapter) |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Dimensions (L x W x H) | 15 x 15 x 5 cm |
| Weight | 370 grams |
| Operating Environment | Indoor use only |
8. Warranty and Support
Ctronics products come with a standard manufacturer's warranty. Please refer to the warranty card included in your package or visit the official Ctronics website for detailed warranty terms and conditions.
For technical support, product inquiries, or warranty claims, please contact Ctronics customer service through their official website or the contact information provided in the app.
Online Resources:
- Official Ctronics Website: www.ctronics.com
- Ctronics Pro App Support: Available within the app's settings or help section.
