1. Introduction
This manual provides essential instructions for the safe and efficient operation, maintenance, and troubleshooting of your Totnz Nugget Ice Maker Countertop. Please read this manual thoroughly before first use and retain it for future reference.
What's in the Box
- Ice maker unit
- Ice Scoop
- Ice Basket
- User manual
2. Safety Instructions
To ensure safe operation, always follow these basic precautions:
- Read all instructions before using the appliance.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Do not immerse the power cord, plug, or any part of the appliance in water or other liquids.
- Keep the appliance away from heat sources and direct sunlight.
- Ensure the appliance is placed on a stable, level surface.
- Unplug the appliance before cleaning or when not in use.
- This appliance is for household use only.
3. Product Overview
The Totnz Nugget Ice Maker is designed to produce chewable nugget ice quickly and efficiently. Its compact design makes it suitable for various settings.

Figure 3.1: Totnz Nugget Ice Maker Countertop. This image displays the overall design of the ice maker, featuring its black exterior, clear lid, and control panel.

Figure 3.2: Compact and Portable Design. This image highlights the compact dimensions of the ice maker, measuring 8.66 inches deep, 11.3 inches wide, and 12.68 inches high, demonstrating its suitability for countertop placement.
4. Setup
Follow these steps for initial setup of your ice maker:
- Unpacking: Carefully remove the ice maker from its packaging. Remove all packing materials, including any tape or protective film.
- Placement: Place the ice maker on a flat, stable surface, away from direct sunlight and heat sources. Ensure there is adequate ventilation around the unit.
- Cleaning: Before first use, clean the interior of the ice maker. Refer to the 'Maintenance' section for detailed cleaning instructions.
- Add Water: Open the lid and remove the ice basket. Fill the water reservoir with potable water up to the 'MAX' fill line. Do not overfill.

Figure 4.1: Ice Maker with Basket Removed. This image shows the ice maker with its clear lid open and the ice basket removed, illustrating access to the water reservoir for filling.
- Power Connection: Plug the power cord into a grounded electrical outlet.
Video 4.1: Ice Maker Countertop Setup and Operation. This video demonstrates the process of adding water to the ice maker and initiating the ice production cycle, showing the unit in operation.
5. Operating Instructions
Operating your Totnz Nugget Ice Maker is straightforward:
- Power On: Press the 'ON/OFF' button on the control panel to start the ice making process. The indicator light will illuminate.
- Ice Production: The ice maker will begin producing nugget ice. The first batch typically takes about 6 minutes.

Figure 5.1: Rapid Ice Production. This image highlights the ice maker's capability to produce ice quickly, with the text indicating '6 Mins Fast Ice Making'.
- Ice Full Indicator: When the ice basket is full, the 'ICE FULL' indicator light will turn on, and the ice making process will pause automatically. Remove ice from the basket to resume production.
- Add Water Indicator: If the water level in the reservoir is too low, the 'ADD WATER' indicator light will turn on. Add more water to the reservoir to continue ice production.
- Power Off: To stop the ice maker, press the 'ON/OFF' button again.

Figure 5.2: Control Panel Indicators. This image illustrates the ice maker's control panel, showing indicators for 'One Button Operation', 'Ice-Full Alert', and 'Water Shortage Alert' for user convenience.
6. Maintenance
Regular cleaning and maintenance ensure the longevity and hygiene of your ice maker.
Self-Cleaning Function
- Ensure the water reservoir is filled with clean water.
- Press and hold the 'ICE/CLEAN' button for 5 seconds. The unit will enter self-cleaning mode.
- The self-cleaning cycle will run for a few minutes, circulating water through the system.
- Once the cycle is complete, drain the water from the unit by removing the drain plug located at the bottom.
Manual Cleaning
- Unplug the ice maker from the power outlet.
- Remove the ice basket and clean it with mild detergent and warm water. Rinse thoroughly.
- The ice maker features a convenient removable cover, allowing you to easily access every corner for thorough cleaning.
- Wipe the interior and exterior surfaces of the ice maker with a soft cloth and a mild cleaning solution.
- Ensure all parts are completely dry before reassembling and using the appliance.

Figure 6.1: Double Cleaning Design. This image illustrates the internal components of the ice maker, highlighting its self-cleaning feature and the removable top cover for comprehensive manual cleaning, emphasizing eating safety.
Descaling
If you live in an area with hard water, mineral deposits can build up over time. Descaling is recommended every 2-3 weeks, or monthly in moderately hard water areas, to maintain optimal performance.
- Prepare a descaling solution (e.g., a mixture of water and white vinegar or a commercial descaling agent).
- Pour the solution into the water reservoir.
- Run the self-cleaning cycle as described above.
- After draining the descaling solution, rinse the reservoir thoroughly with clean water and run several cycles with fresh water to remove any residual solution.

Figure 6.2: Hard Water and Descaling. This infographic shows a map of the US indicating hard water areas and provides recommendations for descaling frequency based on water hardness (e.g., descale monthly in moderately hard water areas, every two or three weeks in hard to very hard water areas).
7. Troubleshooting
If you encounter issues with your ice maker, refer to the table below for common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker not producing ice. | No water in reservoir. | Add water to the reservoir. |
| Ice maker not producing ice. | Ice basket is full. | Remove ice from the basket. |
| Ice production is slow. | High ambient temperature. | Place the ice maker in a cooler environment. |
| Ice production is slow. | Mineral buildup. | Perform a descaling cycle. |
| Unusual noise during operation. | Unit not level. | Ensure the ice maker is on a flat, stable surface. |
8. Specifications
- Brand: Totnz
- Model Name: TZIM117B-2
- Product Dimensions: 8.66"D x 11.3"W x 12.68"H
- Capacity: Produces up to 33 Pounds of ice in 24 hours
- Wattage: 192 watts
- Item Weight: Approximately 20.5 Pounds
9. Warranty and Support
Your Totnz Nugget Ice Maker is covered by a manufacturer's warranty against defects in materials and workmanship. For specific warranty details, please refer to the warranty card included with your product or contact customer support.
For technical support, troubleshooting assistance, or warranty claims, please contact Totnz customer service through the retailer's platform or the official Totnz website.





