1. Introduction
This user manual provides comprehensive instructions for the setup, operation, and maintenance of your Upvivi R69PLUS 2025 Android TV Box. Please read this manual thoroughly before using the device to ensure proper functionality and safety.
The Upvivi R69PLUS 2025 is an advanced Android 14.0 TV Box featuring an Octa-core Cortex A55N CPU, WIFI6, 1000M Ethernet, and support for 8K HD video output. It is designed to deliver a high-performance multimedia experience for your home entertainment system.
2. Package Contents
Verify that all items listed below are included in your package:
- 1 x Upvivi R69PLUS 2025 Android TV Box (4GB RAM + 32GB ROM)
- 1 x HDMI Cable
- 1 x Power Adapter
- 1 x Remote Control
- 1 x User Manual
3. Product Overview
The Upvivi R69PLUS 2025 Android TV Box is a compact and powerful device designed to transform your television into a smart entertainment hub. Below are visual representations and descriptions of the device and its key features.

Figure 3.1: Upvivi R69PLUS 2025 Android TV Box and its accompanying remote control. The TV box features a sleek black design with colorful LED accents.

Figure 3.2: Detailed view of the Upvivi R69PLUS 2025 Android TV Box interfaces and dimensions. Ports include DC/5V power input, Optical audio output, Reset button, HD (HDMI) output, Ethernet port, USB 3.0, USB 2.0, and an SD Card slot. Dimensions are approximately 136mm x 98mm x 13mm.

Figure 3.3: Overview of key features including H728 CPU, Octa-core architecture, Android 14 OS, 1000M Ethernet, Wi-Fi 6, and USB 3.0 connectivity.

Figure 3.4: Illustration of the high-performance System-on-Chip (SoC) featuring an Octa-core ARM Cortex-A55 CPU, ARM G57 MC1 GPU, 8K/4K video decoding, 1000M Ethernet, and WiFi6 capabilities.

Figure 3.5: The Gigabit Ethernet port provides a 1000M connection for fast and stable wired internet access, minimizing latency.

Figure 3.6: The device supports WiFi6 (802.11ax) for next-generation wireless connectivity, offering faster speeds, lower latency, and a more secure network compared to WiFi 5.

Figure 3.7: The TV box supports HDR10 and 8K resolution, enhancing picture quality with more vivid colors and greater detail for an immersive viewing experience.

Figure 3.8: The USB 3.0 port offers significantly faster data transmission speeds (up to 5Gbps theoretical) compared to USB 2.0, ideal for connecting external storage devices.

Figure 3.9: The device runs on Android 14.0 OS, providing a higher version, smoother performance, and enhanced compatibility with modern applications compared to previous Android versions.
4. Specifications
| Category | Specification |
|---|---|
| Model | R69PLUS 2025 |
| Operating System | Android 14.0 |
| CPU | Allwinner H728 Octa-core ARM Cortex A55N |
| GPU | Mali G57-MC1 |
| RAM | 4GB |
| ROM | 32GB |
| Wi-Fi | IEEE802. a/b/g/n/ac/ax (Wi-Fi 6), 2.4GHZ ~ 5.8GHZ Dual-Band |
| Bluetooth | Bluetooth 5.0+ |
| Ethernet | 1000M Gigabit Ethernet |
| Video Decoder | H265 Main10@L5.1 (up to 4K@60fps or 8K@24fps), VP9 (up to 4K@60fps), H.264 BP/MP/HP@L4.2 (up to 4K@30fps), Multi-format 1080p@60fps (VP8, MPEG1/2, MPEG4, AVS+/AVS JIZHUN) |
| Video Encoder | H.264 (up to 4K@25fps), MJPEG (up to 4K@15fps), JPEG (up to 8K x 8K) |
| Audio Formats | MP3, AAC, WMA, FLAC, Ogg |
| Image Formats | HD JPEG, BMP, GIF, PNG, TIF |
| Resolution Support | 8K, 4K, HDR10, 3D |
| USB Ports | USB 3.0, USB 2.0 |
| Dimensions (L x W x H) | 5.5 x 3.94 x 1.18 inches (approx. 139.7 x 100.1 x 30 mm) |
| Weight | 5.3 ounces (approx. 150 grams) |
5. Setup Guide
Follow these steps to set up your Upvivi R69PLUS 2025 Android TV Box:
- Connect to TV: Connect one end of the provided HDMI cable to the HDMI port on the TV Box and the other end to an available HDMI input on your television.
- Connect Power: Plug the power adapter into the DC/5V port on the TV Box, then plug the other end into a wall outlet.
- Power On: The TV Box should automatically power on. If not, press the power button on the remote control.
- Select Input: On your television, select the correct HDMI input source using your TV's remote control.
- Initial Setup: Follow the on-screen instructions to complete the initial setup, including language selection, network connection (Wi-Fi or Ethernet), and Google account login.
- Connect to Network (Optional):
- Wi-Fi: Go to Settings > Network & Internet > Wi-Fi, select your network, and enter the password.
- Ethernet: Connect an Ethernet cable from your router to the Ethernet port on the TV Box. The connection will be established automatically.
6. Operating Instructions
6.1 Remote Control Functions
Familiarize yourself with the remote control for easy navigation:
- Power Button: Turns the device on or off.
- Navigation Buttons (Up/Down/Left/Right): Navigate through menus and options.
- OK Button: Confirms selections.
- Back Button: Returns to the previous screen.
- Home Button: Returns to the main Android TV home screen.
- Volume Buttons (+/-): Adjusts the volume.
- Menu Button: Accesses context-sensitive menus (if available).
6.2 Navigating Android TV
The Android 14.0 interface is designed for ease of use:
- Home Screen: Displays recommended content, installed apps, and system settings.
- Apps: Access all installed applications. You can download more from the Google Play Store.
- Settings: Configure network, display, sound, storage, and other system preferences.
- Google Assistant: Use voice commands for search, app control, and more (if supported by remote).
6.3 Media Playback
The TV Box supports various media formats:
- Local Media: Connect USB drives or SD cards to play videos, music, and view photos.
- Streaming Services: Install apps like Netflix, YouTube, Hulu, etc., from the Google Play Store to stream content.
- 8K/4K Playback: Ensure your display supports 8K or 4K resolution to fully utilize the device's capabilities.
7. Connectivity
7.1 Wi-Fi Connection
The device supports dual-band Wi-Fi (2.4GHz and 5GHz) with Wi-Fi 6 (802.11ax) for high-speed wireless connectivity.
- Go to Settings on the home screen.
- Select Network & Internet.
- Turn on Wi-Fi and select your desired network from the list.
- Enter the Wi-Fi password if prompted and select Connect.
7.2 Ethernet Connection
For the most stable and fastest internet connection, use the Gigabit Ethernet port.
- Connect one end of an Ethernet cable to the Ethernet port on the TV Box.
- Connect the other end of the Ethernet cable to your router or modem.
- The device will automatically detect and connect to the wired network.
7.3 Bluetooth Connection
Connect Bluetooth devices such as keyboards, mice, gamepads, or headphones.
- Go to Settings on the home screen.
- Select Connected Devices.
- Turn on Bluetooth.
- Put your Bluetooth device into pairing mode.
- Select your device from the list of available devices to pair.
8. Troubleshooting
This section addresses common issues you might encounter. If the problem persists, contact customer support.
| Problem | Possible Cause / Solution |
|---|---|
| No Power |
|
| No Picture / Black Screen |
|
| No Sound |
|
| Wi-Fi Connection Issues |
|
| Remote Control Not Responding |
|
| Slow Performance / Freezing |
|
9. Maintenance
To ensure the longevity and optimal performance of your TV Box, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the exterior of the device. Do not use liquid cleaners or aerosols.
- Ventilation: Ensure the device is placed in a well-ventilated area. Do not block ventilation openings.
- Temperature: Operate the device within recommended temperature ranges. Avoid extreme heat or cold.
- Storage: When not in use for extended periods, store the device in a cool, dry place away from direct sunlight.
- Software Updates: Periodically check for system updates (Settings > About > System Update) to ensure you have the latest features and security patches.
10. Safety Information
Please read and adhere to the following safety precautions:
- Do not expose the device to water, moisture, or extreme temperatures.
- Do not attempt to disassemble or modify the device. This will void the warranty and may cause damage or injury.
- Use only the provided power adapter. Using unauthorized adapters may damage the device.
- Keep the device away from direct sunlight, heat sources, and flammable materials.
- Avoid dropping or subjecting the device to strong impacts.
- Unplug the device during lightning storms or when unused for long periods.
11. Warranty and Support
For warranty information and technical support, please refer to the warranty card included with your product or contact the seller/manufacturer directly. Keep your purchase receipt as proof of purchase.
For further assistance, you may visit the Upvivi Store on Amazon.