1. Introduction
This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your ASUS A3402WBA-WS503T All-in-One (AIO) Desktop PC. This AIO desktop features a 23.8-inch Full HD touchscreen display, powered by an Intel i5-1235U 10-Core Processor with Intel Iris Xe Graphics, 8GB DDR4 RAM, and a 512GB SSD, running Windows 11 Home. It is designed for efficient performance and ease of use in various computing tasks.
Please read this manual carefully before using your new AIO desktop to ensure proper operation and to maximize its lifespan.
2. What's in the Box
Upon unboxing your ASUS A3402WBA-WS503T AIO Desktop, please verify that all the following components are included:
- ASUS A3402WBA-WS503T AIO Desktop Unit
- Power Cord
- Wireless Optical Mouse
- Wireless White Keyboard
Note: The original package box may have been opened for hardware/software upgrades to meet advertised specifications. Modified products have been professionally tested and resealed.
3. Product Overview
Figure 3.1: Front view of the ASUS A3402WBA-WS503T AIO Desktop, showing the 23.8-inch FHD touchscreen display and the integrated webcam at the top.
Figure 3.2: Angled side view highlighting the slim profile and the stand of the ASUS AIO Desktop.
Figure 3.3: Angled rear view showing the back panel with various ports and the ASUS logo.
Figure 3.4: Detailed rear view of the ASUS AIO Desktop, illustrating the arrangement of ports including USB, HDMI, and Ethernet connections.
4. Setup
4.1 Initial Placement
Place the AIO desktop on a stable, flat surface. Ensure adequate ventilation around the unit to prevent overheating. Avoid placing it near heat sources or in direct sunlight.
4.2 Connecting Power
- Connect the power cord to the power input port on the back of the AIO desktop.
- Plug the other end of the power cord into a grounded electrical outlet.
4.3 Connecting Peripherals
Your ASUS AIO desktop comes with a wireless keyboard and mouse. These devices are typically pre-paired or require a simple pairing process via a USB dongle (if included) or Bluetooth.
- Wireless Keyboard and Mouse: Insert the USB receiver (if applicable) into an available USB port on the AIO desktop. Ensure batteries are installed in the keyboard and mouse.
- External Devices: Connect any other external devices such as external hard drives, printers, or additional monitors to the appropriate ports (USB, HDMI) on the back of the unit. Refer to Figure 3.4 for port locations.
4.4 First Boot
Press the power button, usually located on the side or back of the unit. The system will boot up and guide you through the initial Windows 11 Home setup process. Follow the on-screen instructions to configure your language, region, network settings, and user account.
5. Operating Instructions
5.1 Power On/Off
- Power On: Press the power button.
- Power Off: Click the Start button in Windows 11, then select Power > Shut down. Do not unplug the power cord directly without proper shutdown to prevent data loss.
- Restart: Click the Start button, then select Power > Restart.
- Sleep: Click the Start button, then select Power > Sleep.
5.2 Using the Touchscreen Display
Your AIO desktop features a 23.8-inch Full HD touchscreen. You can interact with Windows 11 Home directly on the screen using touch gestures, similar to a tablet or smartphone. Common gestures include tapping, swiping, pinching to zoom, and two-finger scrolling.
5.3 Webcam and Privacy Shutter
The integrated 720p HD Camera is located at the top of the display. For privacy, a physical privacy shutter is included. Slide the shutter to cover the camera lens when not in use to ensure your privacy.
5.4 Connectivity
- Wi-Fi: Connect to wireless networks using the integrated Intel Wi-Fi 6 AX201 (2x2). Access Wi-Fi settings via the Windows 11 taskbar network icon.
- Bluetooth: Pair Bluetooth devices such as headphones, speakers, or additional peripherals using Bluetooth 5.3. Bluetooth settings are found in Windows Settings > Bluetooth & devices.
- Wired Network: For a stable wired connection, connect an Ethernet cable to the RJ-45 port on the back of the unit.
6. Features Overview
The ASUS A3402WBA-WS503T AIO Desktop is equipped with powerful components designed for a seamless computing experience:
- Display: 23.8-inch Full HD (1920x1080) Touchscreen with anti-glare properties for comfortable viewing.
- Processor: Intel i5-1235U 10-Core Processor (2 Performance + 8 Efficient Cores), capable of up to 4.4 GHz with Intel Turbo Boost Technology, featuring 12 MB Intel Smart cache and 12 threads for efficient multitasking.
- Graphics: Integrated Intel Iris Xe Graphics, providing capable visual performance for everyday tasks and light creative work.
- Memory: 8GB DDR4 SDRAM running at 3200 MHz, ensuring smooth application performance.
- Storage: 512GB M.2 SSD (Solid State Drive) for fast boot times and quick application loading.
- Operating System: Pre-installed with Windows 11 Home, offering a modern and intuitive user interface.
- Ports: Comprehensive connectivity options including:
- 1x USB 3.2 Gen 1 Type-C (5Gbps)
- 3x USB 3.2 Gen 1 Type-A (5Gbps)
- 2x USB 2.0 Type-A
- 1x HDMI 1.4 output
- 1x RJ-45 Ethernet port
- 1x Headphone/microphone combo jack
- Camera: 720p HD Camera with a physical privacy shutter.
- Wireless: Intel Wi-Fi 6 AX201 (2x2) for high-speed wireless internet and Bluetooth 5.3 for connecting wireless peripherals.
7. Maintenance
7.1 Cleaning the Device
- Screen: Use a soft, lint-free cloth specifically designed for electronics. For stubborn smudges, lightly dampen the cloth with water or a screen-cleaning solution. Do not spray liquid directly onto the screen.
- Chassis: Wipe the exterior surfaces with a soft, dry cloth. For deeper cleaning, a slightly damp cloth can be used, followed by a dry cloth.
- Ventilation: Periodically check the ventilation openings on the back and bottom of the unit for dust accumulation. Use compressed air to gently clear dust from these areas to ensure proper airflow.
7.2 Software Updates
Regularly update your Windows 11 operating system and device drivers to ensure optimal performance, security, and compatibility. Windows Update can be accessed via Settings > Windows Update.
7.3 System Care
- Avoid exposing the device to extreme temperatures, humidity, or direct sunlight.
- Do not place heavy objects on top of the AIO desktop.
- Use a surge protector to protect against power fluctuations.
8. Troubleshooting
This section addresses common issues you might encounter with your ASUS AIO Desktop.
| Problem | Possible Cause | Solution |
|---|---|---|
| No power/System does not turn on | Power cord not connected; Power outlet issue; Power supply unit failure. | Ensure power cord is securely connected to both the AIO and the wall outlet. Try a different outlet. Check if the power adapter light is on (if applicable). |
| Display is blank or black | System is off or in sleep mode; Display settings issue. | Press the power button to wake the system. Check display settings in Windows. |
| Wireless keyboard/mouse not responding | Low battery; USB receiver not connected; Pairing issue. | Replace batteries. Ensure USB receiver is plugged into a working USB port. Re-pair the devices if necessary (refer to keyboard/mouse specific instructions). |
| No internet connection (Wi-Fi) | Wi-Fi disabled; Router issue; Incorrect password. | Check Wi-Fi settings in Windows. Restart your router/modem. Verify Wi-Fi password. |
| System is slow or unresponsive | Too many applications running; Low disk space; Malware. | Close unnecessary applications. Free up disk space. Run a full system scan with antivirus software. Consider restarting the system. |
For more complex issues, please refer to the ASUS support website or contact their customer service.
9. Specifications
Detailed technical specifications for the ASUS A3402WBA-WS503T AIO Desktop:
| Feature | Detail |
|---|---|
| Model Series | ASUS A3402WBA-WS503T |
| Item Model Number | A34JFYKU |
| Display Size | 23.8 Inches |
| Screen Resolution | 1920 x 1080 (FHD) |
| Touchscreen | Yes |
| Processor | Intel i5-1235U (10-Core, up to 4.4 GHz) |
| Processor Speed | 2.3 GHz |
| RAM | 8GB DDR4 (3200 MHz) |
| Hard Drive | 512GB SSD (PCIE x 4 interface) |
| Graphics Coprocessor | Intel Iris Xe Graphics (Integrated) |
| Operating System | Windows 11 Home |
| Wireless Connectivity | Intel Wi-Fi 6 AX201 (802.11ax) and Bluetooth 5.3 |
| USB Ports | 1x USB 3.2 Gen 1 Type-C, 3x USB 3.2 Gen 1 Type-A, 2x USB 2.0 Type-A |
| HDMI Port | 1x HDMI 1.4 |
| Ethernet Port | 1x RJ-45 |
| Audio Jack | 1x Headphone/microphone combo |
| Camera | 720p HD Camera with Privacy Shutter |
| Color | White |
| Item Weight | 11.9 pounds |
| Dimensions (L x W x H) | 21.22" x 6.50" x 16.65" inches |
10. Warranty and Support
10.1 Product Warranty
Your ASUS A3402WBA-WS503T AIO Desktop is covered by a manufacturer's warranty. For specific warranty terms and conditions, including duration and coverage details, please refer to the warranty card included with your product or visit the official ASUS support website. Keep your proof of purchase for warranty claims.
10.2 Technical Support
For technical assistance, driver downloads, FAQs, and further support resources, please visit the official ASUS support website. You can typically find support contact information (phone, email, chat) on their website.
ASUS Support Website: www.asus.com/support/
Note: Protection plans may be available for purchase separately, offering extended coverage beyond the standard manufacturer's warranty.
