1. Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your FOGATTI InstaGas Comfort 170S Series Natural Gas Tankless Water Heater. Please read this manual thoroughly before installation and use, and retain it for future reference. This indoor unit is designed to provide on-demand hot water with a maximum flow rate of 7.5 GPM and a heating power of 170,000 BTU.
2. Safety Information
Your FOGATTI tankless water heater is CSA certified and equipped with multiple safety features to ensure reliable operation. Adherence to these safety guidelines is crucial for preventing injury or damage.
- CSA Certified: The unit has passed over 30 tests, ensuring compliance with safety and quality standards.
- IPX4 Waterproof: Provides protection against splashing water.
- Dry-burning Prevention: Prevents operation without water flow.
- Overheat Protection: Automatically shuts down if water temperature exceeds safe limits.
- Anti-freeze Protection: Features an active heating anti-freeze device that automatically activates when the environment temperature drops below 5°C (41°F).
- Time-out Shutdown: Automatically shuts off after a set period of continuous operation.
- Accidental Flameout Protection: Detects flame failure and shuts off gas supply.
Important Usage Guideline: If the environment temperature drops below 5°F or if the unit will not be used for a long period, it is recommended to drain the water inside the unit to prevent damage from freezing.

Image: CSA Certified Safety Features
3. Product Features
The FOGATTI InstaGas Comfort tankless water heater offers advanced features for efficient and reliable hot water supply:
- High Performance: Delivers up to 7.5 Gallons Per Minute (GPM) with 170,000 BTU heating power, suitable for multiple hot water outlets simultaneously.
- Instant and Endless Hot Water: Provides hot water on demand as it flows through the unit, eliminating the need for a storage tank.
- Precision Temperature Control: Advanced water servo technology and temperature sensors maintain water temperature within ±1°F. A four-stage combustion system ensures consistent comfort across seasons.
- Compact Design: Measuring approximately 25 x 16.3 x 7.3 inches, the unit saves space compared to traditional tank heaters.
- Low Water Pressure Compatibility: Operates effectively with water pressure ranging from 15-150 PSI.
- Durable Construction: Features a high-efficiency copper heat exchanger and a 304 stainless steel burner for longevity and performance.
- Multi-Point Hot Water Supply: Capable of supplying hot water to 3-5 outlets concurrently, such as showers, sinks, and appliances.

Image: Key Features of the FOGATTI Tankless Water Heater

Image: Constant-Temperature Heating System Components

Image: Stable Temperature Control Performance

Image: Instant Hot Water Delivery

Image: Simultaneous Hot Water Supply to Multiple Points
4. Specifications
| Specification | Value |
|---|---|
| Brand | FOGATTI |
| Model Number | InstaGas Comfort |
| Capacity | 7.5 Gallons (flow rate) |
| Power Source | Natural Gas |
| Product Dimensions (W x H x D) | 17.1" x 26.2" x 7.3" |
| Wattage | 43 Watt-hours |
| Voltage | 120 Volts (AC) |
| Flow Rate | 7.5 Gallons Per Minute |
| Heat Output | 170,000 BTU per Hour |
| Efficiency | High Efficiency |
| Maximum Pressure | 150 Pound per Square Inch |
| Mount Type | Wall |
| Color | Gray |
| Material Type | Natural Gas |

Image: Product Dimensions and Key Specifications
5. Setup and Installation
The compact design of the FOGATTI InstaGas Comfort water heater facilitates hassle-free installation. It requires a standard 120V AC connection for seamless operation.
5.1 Included Components
- Tankless Water Heater x 1
- User's Manual x 2 (English and French Version)
- Quick Installation Poster x 1
- Assembly Kit x 1 (Wood Screw x 4, Expansion Bolt x 2, Plastic Wall Plug x 4)
- Warranty Card x 1
5.2 Connection Details
Ensure proper connections for water inlet, water outlet, and gas inlet. The gas and water connections are 3/4" NPT.

Image: Installation Instructions and Connections
5.3 Sizing Chart
Refer to the ground water temperature map and sizing chart to determine the appropriate unit capacity for your location and hot water usage needs. The chart helps match inlet water temperature to GPM and approximate simultaneous usage.

Image: Ground Water Temperature Map and Sizing Chart
6. Operating Instructions
The FOGATTI tankless water heater is designed for user-friendly operation. Once installed, the unit will automatically activate upon detection of water flow.
6.1 Temperature Control
The unit features a digital display and controls for setting your desired hot water temperature. The advanced water servo technology will then precisely adjust water flow and gas intake to maintain this temperature, ensuring a consistent hot water experience.
6.2 Usage Guidelines
- For optimal performance, this unit is recommended for use below 2000 feet altitude.
- Ensure adequate ventilation as per local codes for natural gas appliances.
- Avoid restricting water flow at the faucet for extended periods, as this can affect temperature stability.
7. Maintenance
Regular maintenance ensures the longevity and efficient operation of your tankless water heater.
- Annual Inspection: It is recommended to have the unit inspected annually by a qualified technician.
- Draining for Winterization/Extended Non-Use: If the unit is in an unheated area and will not be used for an extended period, or if ambient temperatures are expected to drop below 5°F, drain all water from the unit to prevent freezing and damage. Refer to the installation manual for detailed draining procedures.
- Cleaning: Keep the exterior of the unit clean and free from obstructions. Do not use abrasive cleaners.
8. Troubleshooting
If you encounter issues with your FOGATTI tankless water heater, consider the following common points before contacting support:
- No Hot Water: Check if the gas supply is on and if the unit is receiving power. Ensure water flow is sufficient to activate the heater (minimum flow rate required).
- Inconsistent Temperature: Verify that the water pressure is within the recommended range (15-150 PSI). Ensure no other hot water outlets are drawing water simultaneously if the unit is at its capacity limit.
- Error Codes: Consult the detailed user manual (included with the product) for specific error code meanings and troubleshooting steps.
If problems persist, contact FOGATTI customer support for assistance.
9. Warranty and Support
FOGATTI stands behind the quality of its products. Your InstaGas Comfort Natural Gas Tankless Water Heater includes:
- 2 Years Full Coverage: For the entire unit.
- 5 Years Coverage: For the heat exchanger.
- Lifetime Technical Support: Our dedicated customer support team is available to assist with any questions or concerns.
For warranty claims or technical assistance, please refer to the contact information provided in your product packaging or on the official FOGATTI website.

Image: FOGATTI Customer Service and Support
10. Product Videos
Watch these official videos for additional information on your FOGATTI Tankless Water Heater.
FOGATTI Tankless Water Heater Indoor Overview
Video: This video provides an overview of the FOGATTI Tankless Water Heater Indoor model, showcasing its features and benefits.
FOGATTI Gen2 Tankless Gas Water Heater Features
Video: Learn more about the advanced features and technology of the FOGATTI Gen2 Tankless Gas Water Heater in this informational video.







