Motorcycle Helmet Bluetooth Headset C9 User Manual

Product Overview

The TOUCH TWO C9 Motorcycle Helmet Bluetooth Headset is designed to enhance your riding experience with advanced communication and audio features. It offers two-way intercom, high-fidelity stereo sound, active noise cancellation, and smart voice assistant integration, all within a durable, waterproof design.

Main unit of the TOUCH TWO C9 Motorcycle Helmet Bluetooth Headset.

What's in the Box

• Wireless Unit x1
• Headset & Microphone x2 (includes both hard mic and soft mic options)
• Clip-on Base x1
• Round Speaker Adhesive x2
• Square Microphone Adhesive x1
• Single/Double Sided Speak Adhesive x2
• Instruction Manuals x1
• Gift Box x1
• Charging Cable x1 (USB-C)
• Interchangeable Shells x3

Visual representation of all items included in the product package.

Setup Guide

1. Installing the Main Unit and Speakers

The main unit attaches to the side of your helmet using the provided clip-on base. The speakers are designed to fit inside your helmet near your ears.

1. Attach the Clip-on Base: Secure the metal back clip of the clip-on base to the edge of your helmet. Ensure it is firmly in place.
2. Position Speaker Velcro: Attach the speaker velcro pads inside your helmet in the appropriate positions, ensuring they are close to your ears for optimal sound.
3. Install Speakers: Stick the headphones onto the velcro tapes inside the helmet. Route the speaker wires neatly within the helmet lining to avoid obstruction.
4. Install Microphone: Choose the appropriate microphone (hard mic for open-face helmets, soft mic for full-face helmets). Attach the microphone using the provided adhesive velcro and route its cable.
5. Connect Main Unit: Install the main wireless unit onto the clip-on base. Connect the headset and microphone cable to the designated port on the main unit.

Video demonstrating the installation process of the headset components into a motorcycle helmet.

2. Bluetooth Pairing with Your Phone

Pair your headset with your smartphone to enable music, calls, and GPS navigation.

1. Power On: Press and hold the Power On/Off button for 3 seconds until the display screen turns on and shows "Welcome".
2. Enter Pairing Mode: The headset will automatically enter Bluetooth pairing mode (indicated by a flashing blue light).
3. Enable Bluetooth on Phone: On your smartphone, go to Bluetooth settings and enable Bluetooth.
4. Select Device: Look for "C9" in the list of available devices and tap to connect.
5. Confirm Pairing: Confirm any pairing requests on your phone. The headset's Bluetooth indicator will become solid blue once connected.

3. Intercom Pairing (Two-Way Communication)

The C9 headset supports two-way intercom communication between two headsets within a 600-meter range.

1. Power On Both Units: Ensure both C9 headsets are powered on.
2. Enter Intercom Pairing Mode: On both units, long press the Intercom Switch Keypad (usually the 'M' button or a dedicated intercom button) until the indicator light flashes rapidly, indicating intercom pairing mode.
3. Connect: The units will automatically search for and connect to each other. Once connected, the indicator lights will change to a steady color.

Illustration of the two-way intercom functionality, allowing communication up to 600 meters.

Operating Instructions

Diagram showing the various buttons and their functions on the headset.

Button Functions:

Voice Control & Hands-Free Calls

The C9 headset features an intelligent voice assistant system for hands-free operation.

• Activate Voice Assistant: Simply press the AI Assistant button (M button) to wake up your phone's voice assistant (Siri or Google Assistant).
• Auto Answer Calls: The headset supports automatic answering of incoming calls, enhancing safety and convenience while riding.

Visual guide for activating the intelligent voice assistant.

Video demonstrating auto-answer and voice control features.

Music Playback & Sharing

• Play/Pause: Single press the Power On/Off button.
• Skip Tracks: Long press the (+) button for next track, or (-) button for previous track.
• Music Sharing: Press the 'M' button for 2 seconds to share your music with another paired headset.

Illustration of the music sharing capability, allowing riders to enjoy the same audio.

RGB Lighting Control

The headset features an RGB color flow light strip for customization and visibility.

• Toggle RGB Light: Refer to the user manual for specific button presses to turn on/off or cycle through RGB lighting modes.

The headset features interchangeable shells and customizable RGB lighting.

Maintenance

• Cleaning: Use a soft, damp cloth to clean the exterior of the main unit. Do not use harsh chemicals or abrasive cleaners.
• Water Resistance: The headset is IPX6 waterproof, meaning it can withstand strong jets of water. However, avoid submerging the device in water. Ensure the charging port cover is securely closed when not charging.
• Battery Care: To prolong battery life, charge the device regularly and avoid fully discharging it frequently. Store in a cool, dry place when not in use for extended periods.
• Storage: When storing the helmet with the headset installed, ensure no excessive pressure is applied to the main unit or speakers.

The headset features an IPX6 waterproof design, suitable for various weather conditions.

Video showcasing the IPX5 waterproof capabilities of a similar model.

Short video demonstrating the IPX6 waterproof feature.

Troubleshooting

• Cannot Power On: Ensure the battery is charged. Connect the headset to a power source using the USB-C cable.
• No Sound from Speakers: Check if the speaker cable is securely connected to the main unit. Ensure speakers are properly positioned and not obstructed by helmet lining. Verify volume levels on both the headset and your connected device.
• Cannot Pair with Phone/Other Headset: Ensure both devices are in pairing mode. Turn off and on Bluetooth on your phone. Perform a hard reset on the headset if issues persist.
• Intercom Disconnects Frequently: Ensure both headsets are within the specified intercom range (600 meters in open-field conditions). Avoid physical obstructions between units.
• Poor Audio Quality/Noise: Ensure the microphone is positioned correctly and not obstructed. The headset features ENC Noise Cancellation, but extreme wind or environmental noise may still affect clarity.

Hard Reset

If your headset is unresponsive or experiencing persistent connectivity issues, a hard reset may resolve the problem. Typically, this involves pressing and holding a combination of buttons (e.g., Power and Volume Down) for an extended period (e.g., 10-15 seconds) until the device resets. Refer to your specific user manual for precise instructions.

Specifications

Warranty and Support

For warranty information and customer support, please refer to the contact details provided in your product's instruction manual or visit the official TOUCH TWO website.

For further assistance, you may also contact the seller directly through the platform where the product was purchased.