1. Introduction
Thank you for choosing the 1MORE HQ31 SonoFlow SE Wireless Bluetooth Noise-Canceling Headphones. These headphones are designed to provide a superior audio experience with advanced features such as Hi-Res Audio, QuietMax™ Hybrid Noise Cancellation, and extended battery life. This manual will guide you through the setup, operation, and maintenance of your new headphones.
Image: The 1MORE HQ31 SonoFlow SE headphones in pink, showcasing their over-ear design and sleek finish.
2. Setup Guide
2.1. Unboxing and Components
Upon opening the package, ensure all components are present:
- 1MORE HQ31 SonoFlow SE Headphones
- Charging Cable (USB-C)
- User Manual (this document)
2.2. Charging the Headphones
Before first use, fully charge your headphones. Connect the included USB-C cable to the charging port on the headphones and a compatible USB power source. A full charge provides up to 90 hours of playback. A quick 5-minute charge can provide 5 hours of listening time.
Image: Visual representation of the 90-hour battery life and the fast charging capability (5 minutes charge for 5 hours playtime).
2.3. Bluetooth Pairing
- Ensure the headphones are charged and powered off.
- Press and hold the power button until the LED indicator flashes blue and red, indicating pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth and search for "1MORE SonoFlow SE HQ31" in the list of available devices.
- Select the headphones to connect. The LED indicator will turn solid blue once connected.
2.4. Dual-Device Connection
The HQ31 SonoFlow SE headphones support simultaneous connection to two Bluetooth devices. This allows for seamless switching between audio sources without re-pairing.
Image: The headphones connected to both a smartphone and a laptop, demonstrating the dual-device connection feature.
2.5. 1MORE Music App
Download the 1MORE Music App from your device's app store for enhanced control and customization. The app allows you to:
- Select from various preset EQ modes (e.g., Studio, Bass Reducer, Acoustic, Classical, Podcast, Bass Booster, Deep).
- Create custom EQ settings.
- Update headphone firmware.
- Manage noise cancellation modes.
3. Operating Instructions
3.1. Basic Controls
The headphones feature intuitive physical buttons for control:
- Power Button: Press and hold to power on/off. Short press for play/pause.
- Volume Buttons (+/-): Press to adjust volume.
- Multi-function Button: Controls noise cancellation modes, call management, and voice assistant activation. Refer to the app for specific button assignments.
3.2. Noise Cancellation (QuietMax™ Hybrid ANC)
The QuietMax™ Hybrid Noise Cancellation technology reduces ambient noise by over 42dB, providing a tranquil listening environment. Activate or deactivate ANC via the multi-function button or the 1MORE Music App.
Image: A visual representation of the QuietMax Hybrid Noise Cancellation technology, showing its effectiveness in various noisy environments like home, airplane, train, and cafe.
3.3. Transparency Mode
Enable Transparency Mode to hear your surroundings without removing the headphones. This is useful for staying aware of announcements or conversations. Toggle this mode using the multi-function button or the app.
3.4. Spatial Audio
Experience immersive 360-degree spatial audio, enhancing your gaming, movie, and music experiences by creating an enveloping soundscape.
Image: A person wearing the headphones, surrounded by circular sound waves, depicting the immersive spatial audio experience.
3.5. Hi-Res Audio and LDAC Codec
The HQ31 SonoFlow SE supports Hi-Res Audio and the LDAC codec, ensuring superior sound quality with crystal-clear treble and precise detail. This provides an enhanced listening experience, bringing out every nuance of your audio.
Image: A person wearing the headphones, with Hi-Res Audio and LDAC logos prominently displayed, signifying advanced sound quality.
3.6. Clear Calls with AI Noise Cancellation
Equipped with dual microphones and AI-driven DNN noise reduction, these headphones ensure your voice is clearly captured during calls, even in noisy environments.
Image: A person using the headphones for a call, with text indicating dual-mic AI noise cancellation for improved call quality.
3.7. Gaming Mode
For an optimized gaming experience, activate the low-latency gaming mode, which reduces audio delay to approximately 80ms. This mode can be enabled via the 1MORE Music App.
4. Maintenance
4.1. Cleaning
To maintain the headphones' appearance and hygiene:
- Wipe the earcups and headband with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, solvents, or spray directly onto the headphones.
- Avoid getting moisture into any openings.
4.2. Storage
When not in use, store the headphones in a cool, dry place, away from direct sunlight and extreme temperatures. If possible, use a protective case to prevent damage.
4.3. Battery Care
To prolong battery life:
- Avoid fully discharging the battery frequently.
- Charge the headphones regularly, even if not used for extended periods.
- Do not expose the headphones to temperatures above 45°C (113°F) or below -10°C (14°F).
5. Troubleshooting
If you encounter issues with your 1MORE HQ31 SonoFlow SE headphones, refer to the following common solutions:
| Problem | Possible Solution |
|---|---|
| Headphones do not power on | Ensure the battery is charged. Connect to a power source and try again. |
| Cannot pair with device | Ensure headphones are in pairing mode (flashing blue/red LED). Turn off and on Bluetooth on your device. Clear previous Bluetooth connections on your device. |
| No sound or low volume | Check volume levels on both headphones and connected device. Ensure headphones are properly connected. Try re-pairing. |
| Noise Cancellation not working | Ensure ANC mode is activated via the multi-function button or the 1MORE Music App. |
| Call quality issues | Ensure microphones are not obstructed. Check network signal strength on your phone. |
For more detailed troubleshooting or persistent issues, please refer to the 1MORE Music App or the official 1MORE support website.
6. Specifications
| Feature | Detail |
|---|---|
| Model Name | HQ31 |
| Noise Control | Active Noise Cancellation (QuietMax™ Hybrid) |
| Connectivity Technology | Wireless |
| Wireless Communication Technology | Bluetooth 4 |
| Audio Driver Type | Dynamic Driver (40mm Titanium-Coated Composite) |
| Frequency Range | 20Hz - 20kHz |
| Battery Life | Up to 90 Hours |
| Control Method | App, Physical Buttons |
| Earpiece Shape | Over Ear |
| Impedance | 32 Ohm |
| Item Weight | 15.5 ounces |
| Package Dimensions | 8.74 x 7.01 x 2.6 inches |
| UPC | 190280001566 |
| Included Components | Cable |
| Compatible Devices | Smartphones, Tablets, Laptops, Desktops, Gaming Consoles, Smart Speakers, Televisions, Car Audio Systems, Cellphones |
7. Warranty and Support
7.1. Warranty Information
1MORE products typically come with a limited warranty covering manufacturing defects. For specific warranty terms and conditions, including duration and coverage, please refer to the warranty card included with your product or visit the official 1MORE website. Keep your proof of purchase for warranty claims.
7.2. Customer Support
For further assistance, technical support, or service inquiries, please contact 1MORE customer support through their official website or the 1MORE Music App. You can also find FAQs and additional resources online.
- Official Website: www.1more.com
- 1MORE Music App: Available on iOS and Android app stores.
