KTC H24T27

KTC 24-inch WQHD (2560x1440) 100Hz IPS Monitor User Manual

Model: H24T27 | Brand: KTC

1. Introduction

Thank you for purchasing the KTC 24-inch WQHD 100Hz IPS Monitor. This manual provides essential information for the safe and efficient use of your new monitor. Please read it thoroughly before use and keep it for future reference.

This monitor features a 24-inch IPS panel with WQHD (2560x1440) resolution, offering stunning visual clarity and vibrant colors with 122% sRGB coverage. A 100Hz refresh rate and FreeSync & G-Sync compatibility ensure smooth, tear-free visuals, ideal for both office work and casual gaming. Advanced eye care technologies, including blue light reduction and flicker-free operation, provide a comfortable viewing experience even during extended use. The monitor also supports HDR10 for enhanced dynamic range and features flexible connectivity options with HDMI and DisplayPort.

KTC 24-inch WQHD 100Hz IPS Monitor

Image: KTC 24-inch WQHD 100Hz IPS Monitor.

2. Safety Information

Please observe the following safety precautions to prevent damage to the monitor or injury to yourself or others:

  • Do not expose the monitor to rain, moisture, or extreme temperatures.
  • Ensure proper ventilation around the monitor to prevent overheating.
  • Use only the power adapter supplied with the monitor.
  • Avoid placing heavy objects on the power cord or monitor.
  • Do not attempt to disassemble or repair the monitor yourself. Contact qualified service personnel.
  • Keep the monitor away from strong magnetic fields.

3. Package Contents

Verify that all items are present in the package:

  • KTC 24-inch WQHD 100Hz IPS Monitor (H24T27)
  • Monitor Base
  • HDMI Cable
  • Power Adapter
  • User Manual

4. Setup

4.1 Assembling the Stand

  1. Carefully remove the monitor and base from the packaging.
  2. Attach the stand neck to the monitor panel.
  3. Secure the base to the stand neck using the provided screws.

4.2 Connecting the Monitor

Connect the monitor to your computer or other devices using the appropriate cables.

  • Power Connection: Connect the power adapter to the monitor's DC input and then plug it into a power outlet.
  • Video Connection: Use the supplied HDMI cable or a DisplayPort cable to connect your computer's video output to the corresponding port on the monitor.
  • Audio Output: If desired, connect headphones or external speakers to the 3.5mm audio output jack.
KTC monitor rear ports: DC, HDMI, DisplayPort, Audio Out

Image: Close-up of the KTC monitor's rear ports, including DC power, HDMI, DisplayPort, and audio out.

5. Operating Instructions

5.1 Power On/Off

Press the power button located on the monitor to turn it on or off.

5.2 On-Screen Display (OSD) Menu

The OSD menu allows you to adjust various monitor settings. Use the control buttons (usually located on the back or bottom of the monitor) to navigate the menu and make selections.

5.3 Display Settings

  • Resolution: The monitor supports WQHD (2560x1440) resolution for sharp and detailed images. Ensure your graphics card is set to this resolution for optimal display.
  • Refresh Rate: Enjoy smooth visuals with a 100Hz refresh rate. This can be configured in your operating system's display settings.
  • Color Gamut: The monitor offers 122% sRGB coverage for rich and accurate colors.
KTC monitor highlighting IPS panel, 100Hz refresh rate, WQHD resolution, 24-inch size, Adaptive Sync, and blue light reduction

Image: KTC monitor highlighting key features like IPS panel, 100Hz, WQHD, 24-inch, Adaptive Sync, and blue light reduction.

Comparison of WQHD and FHD resolutions on a monitor

Image: Comparison of WQHD (2560x1440) and FHD (1920x1080) resolutions, demonstrating enhanced detail with WQHD.

Comparison of 100Hz and 60Hz refresh rates on a monitor

Image: Comparison of 100Hz and 60Hz refresh rates, showing smoother motion with 100Hz.

5.4 Adaptive Sync (FreeSync & G-Sync)

The monitor supports both FreeSync and G-Sync technologies to eliminate screen tearing and stuttering, providing a fluid gaming experience. Ensure this feature is enabled in your graphics card settings and the monitor's OSD.

Monitor display showing HDR10 content and FreeSync & G-Sync comparison

Image: Monitor display showing HDR10 content on one side and standard HDR on the other, along with FreeSync & G-Sync comparison (ON/OFF).

5.5 Eye Care Features

The monitor includes Flicker-Free technology and a Blue Light Reduction mode to minimize eye strain during prolonged use. These settings can be adjusted via the OSD menu.

KTC monitor displaying eye care features: Low Blue Light and Flicker-Free

Image: KTC monitor displaying eye care features: Low Blue Light (ON/OFF) and Flicker-Free (ON/OFF).

5.6 HDR10 Support

This monitor supports HDR10, providing a wider range of colors and contrasts for a more immersive viewing experience. Ensure HDR is enabled in your device's display settings for compatible content.

5.7 Adjustable Stand

The monitor stand allows for tilt adjustment from -5° to 15°, enabling you to find the most comfortable viewing angle.

Side view of the KTC monitor demonstrating the tilt-adjustable stand

Image: Side view of the KTC monitor demonstrating the tilt-adjustable stand (-5° to 15°).

5.8 Wide Viewing Angle

The IPS panel provides a wide 178-degree viewing angle, ensuring consistent color and image quality from almost any perspective.

KTC monitor showcasing a wide 178-degree viewing angle

Image: KTC monitor showcasing a wide 178-degree viewing angle with consistent color.

6. Maintenance

6.1 Cleaning the Monitor

  • Always unplug the monitor before cleaning.
  • Use a soft, lint-free cloth lightly dampened with water or a mild, non-abrasive screen cleaner.
  • Do not spray cleaner directly onto the screen.
  • Avoid using harsh chemicals or abrasive materials.

6.2 General Care

  • Keep the monitor in a clean, dry environment.
  • Protect the screen from sharp objects.
  • When moving the monitor, handle it carefully and avoid putting pressure on the screen.

7. Troubleshooting

If you encounter issues with your monitor, refer to the following common problems and solutions:

ProblemPossible Solution
No image on screenCheck power connections. Ensure video cable is securely connected to both monitor and computer. Select correct input source via OSD.
Image is blurry or distortedEnsure the display resolution is set to 2560x1440. Check video cable for damage.
Screen tearing or stutteringVerify FreeSync/G-Sync is enabled in both monitor OSD and graphics card settings.
No sound from headphones/speakersCheck audio cable connection. Ensure volume is not muted on monitor or computer.
Monitor not turning onCheck power outlet and power adapter connection. Try a different power outlet.

If the problem persists after trying these solutions, please contact KTC customer support.

8. Specifications

Detailed technical specifications for the KTC H24T27 monitor:

FeatureSpecification
BrandKTC
Model NumberH24T27
Screen Size24 inches
ResolutionWQHD (2560 x 1440 pixels)
Aspect Ratio16:9
Panel TypeIPS
Screen SurfaceNon-glare
Refresh Rate100 Hz
Response Time7 ms
Contrast Ratio1300:1
Brightness300 cd/m²
Color Gamut122% sRGB
Viewing Angle178 degrees
HDR TechnologyHDR10
Adaptive SyncFreeSync, G-Sync
Connectivity1x HDMI, 1x DisplayPort, Audio Out
Power Consumption12 Watts
Voltage100 Volts
Dimensions (D x W x H)18.3 x 54 x 40.5 cm
Additional FeaturesAdaptive Sync, Eye Care, Flicker-Free, Blue Light Filter, Tilt Adjustment
Compatible DevicesGame Consoles, Laptops
ColorBlack
ShapeFlat
OriginChina

9. Warranty and Support

9.1 Warranty Information

Your KTC monitor comes with a 3-year manufacturer's warranty. In the event of a product defect, a free replacement will be provided. Please note that this warranty does not cover loss or damage caused by customer negligence.

KTC 3-year free replacement warranty details and contact information

Image: KTC's 3-year free replacement warranty details and contact information.

9.2 Customer Support

For any inquiries or concerns, please feel free to contact us. We are committed to providing full support to ensure your satisfaction.

Phone: 050-3606-8990

Email: support@ktcplay.com

You can also contact support through Amazon:

Steps to contact customer support via Amazon

Image: Step-by-step guide on how to contact customer support via Amazon.

10. Product Overview Video

Watch this video for a visual overview of the KTC QHD computer monitor and its features.

Video: This video showcases the KTC QHD computer monitor, highlighting its 2560x1440 (2K) resolution, 100Hz refresh rate, FreeSync and G-Sync compatibility, flicker-free and low blue light features, 8-bit & 116% sRGB color gamut, 3-side frameless design, -5° to 15° tilt adjustable stand, and available sizes (24, 27, 32 inches). It emphasizes its suitability for professional office use.

© 2026 KTC. All rights reserved.

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