1. Introduction
This manual provides essential instructions for the installation, operation, maintenance, and troubleshooting of the CommScope ERA Carrier Access Point, model 7820689-0001. Please read this manual thoroughly before attempting to install or operate the device to ensure proper function and safety.
2. Product Overview
The CommScope ERA Carrier Access Point is designed for medium power applications, supporting 4-band operation with a voltage range of 85 to 264 Vac. It functions as an access point within a carrier network infrastructure.

Figure 1: The CommScope ERA Carrier Access Point. This image displays the device from an angled perspective, highlighting its robust construction, including the heat dissipation fins and the array of connection points.
3. Setup
Proper setup is crucial for optimal performance and safety. Ensure all local and national electrical codes are followed during installation.
- Safety First: Disconnect all power sources before beginning installation. Wear appropriate personal protective equipment.
- Mounting: Securely mount the access point in a location that allows for adequate ventilation and access to power and network connections. Refer to specific mounting hardware instructions if provided separately.
- Power Connection: Connect the device to a compatible 85-264 Vac power source. Ensure the power cable is securely fastened and routed to prevent damage.
- Network Connections: Connect necessary network cables to the designated ports. Verify all connections are firm.
- Initial Power-Up: Once all connections are secure, apply power to the unit. Observe indicator lights for proper boot-up sequence.
4. Operating Instructions
After successful installation and power-up, the CommScope ERA Carrier Access Point typically operates autonomously within the network infrastructure. Specific operational parameters and monitoring are usually managed through a central network management system.
- Status Indicators: Refer to the device's LED indicators for operational status. Consult the product's technical documentation for a detailed explanation of each indicator's meaning.
- Network Integration: The access point integrates with existing carrier network systems. Configuration and monitoring are performed via network management tools.
- Environmental Conditions: Ensure the operating environment remains within the specified temperature and humidity ranges to prevent performance degradation or damage.
5. Maintenance
Regular maintenance helps ensure the longevity and reliable performance of your CommScope ERA Carrier Access Point.
- Cleaning: Periodically clean the exterior of the unit with a soft, dry cloth. Do not use liquid cleaners or solvents. Ensure ventilation openings and heat fins are free from dust and debris to maintain proper cooling.
- Inspection: Routinely inspect all cables and connections for signs of wear, damage, or looseness. Address any issues promptly.
- Firmware Updates: Consult CommScope's official support channels for information on available firmware updates. Follow recommended procedures for applying updates to ensure system stability and security.
6. Troubleshooting
If you encounter issues with your CommScope ERA Carrier Access Point, consider the following basic troubleshooting steps:
- No Power:
- Verify the power cable is securely connected to both the device and the power outlet.
- Check the power source for functionality (e.g., test the outlet with another device).
- Ensure the input voltage is within the specified range (85-264 Vac).
- Network Connectivity Issues:
- Check all network cable connections for proper seating.
- Verify the status of connected network devices (switches, routers).
- Consult your network administrator for network-specific diagnostics.
- Performance Degradation:
- Ensure the device is adequately ventilated and not overheating.
- Check for any physical obstructions or damage to the unit.
For persistent issues or advanced troubleshooting, contact CommScope technical support.
7. Specifications
| Specification | Detail |
|---|---|
| Product Type | Access point |
| Product Brand | ERA |
| Power Type | Medium |
| License Band | BRS 2500 | WCS 2300 |
| Voltage Range | +85 to +264 Vac |
| Manufacturer | CommScope |
| Model Number | 7820689-0001 |
| ASIN | B0DPLFCQ67 |
| UPC | 646444466820 |
| Number of Items | 1 |
8. Warranty and Support
For detailed warranty information, please refer to the warranty documentation provided with your product or visit the official CommScope website. For technical assistance, support resources, or to report issues, please contact CommScope customer support directly through their official channels.
CommScope Contact Information: Please visit www.commscope.com/support/ for the most up-to-date contact details and support resources.





