VIDA V2 Pro Electric Scooter User Manual

1. Introduction

This manual provides essential information for the safe and efficient operation, maintenance, and care of your VIDA V2 Pro Electric Scooter. Please read this manual thoroughly before operating the scooter and retain it for future reference. Adherence to these instructions will ensure optimal performance and longevity of your vehicle.

Image: VIDA V2 Electric Scooter, representing the advanced electric mobility from Hero MotoCorp.

2. Product Overview

2.1 Key Features

• Performance: 165 km IDC Range, 90 km/h Top Speed, 0-40km/h in 2.9 seconds, 6 KW Motor Power.
• Battery System: Two removable batteries with a total capacity of 3.94 Kwh. Charge time 0-80% in 5 hours 55 minutes.
• Design & Components: All-LED lighting with projector headlamp, 12-inch alloy wheels, CBS braking system (Front Disc, Rear Drum), Telescopic Fork front suspension, Mono shock rear suspension.
• Smart Technology: 7-inch Touch-Enabled TFT Screen, Bluetooth, Wi-Fi Connectivity, Multiple Ride Modes (Eco, Ride, Sport, Custom).

Image: Front-side view of the VIDA V2 Pro Electric Scooter, showcasing its design and color.

2.2 Dimensions and Weight

• Vehicle Length: 1.86 m
• Seat Height: 777 mm
• Ground Clearance: 155 mm
• Wheelbase: 1301 mm
• Kerb Weight: 125 kg

3. Setup and Initial Use

3.1 Battery Installation and Charging

The VIDA V2 Pro comes with two removable batteries. Ensure both batteries are fully charged before initial use.

1. Locate the battery compartments, typically under the seat.
2. Insert the batteries securely into their designated slots.
3. Connect the 5A portable charger to a standard power outlet and then to the scooter's charging port or directly to the removed batteries.
4. Allow approximately 5 hours 55 minutes for a 0-80% charge.

Image: An image demonstrating the removal of one of the two batteries from the VIDA V2 Pro Electric Scooter, highlighting its portability for charging.

Image: The VIDA V2 Pro Electric Scooter connected to a 5A portable charger, demonstrating the charging process.

3.2 Initial Checks

• Verify tire pressure.
• Check brake lever functionality.
• Ensure all lights (headlamp, taillight, indicators) are operational.

4. Operating Instructions

4.1 Starting the Scooter

The VIDA V2 Pro features keyless entry for convenience.

1. Ensure the keyless remote is within range.
2. Press the power button to activate the scooter.
3. The 7-inch TFT screen will illuminate, displaying system status.

Image: A hand holding the keyless entry remote, illustrating the convenient access feature of the scooter.

Image: A close-up of the scooter's 7-inch touch-enabled TFT screen, displaying ride information and connectivity options.

4.2 Riding Modes

Select from various riding modes to suit your preference and conditions:

• Eco Mode: Maximizes range for efficient city commuting.
• Ride Mode: Balanced performance for daily use.
• Sport Mode: Provides maximum acceleration and top speed.
• Custom Mode: Allows for personalized settings with over 100 combinations.

Image: A close-up of the handlebar controls, indicating the selection options for Eco, Ride, Sport, and Custom riding modes.

4.3 Braking System

The scooter is equipped with a Combined Braking System (CBS) and regenerative braking.

• Apply both front and rear brakes smoothly for effective stopping.
• Regenerative braking helps recharge the battery during deceleration.

Image: Detail of the front wheel and disc brake, illustrating the regenerative braking system.

4.4 Additional Features

• LED Projector Headlamp: Provides enhanced visibility during night rides.
• Follow Me Home Light: Illuminates your path after parking for a short duration.
• 26L Boot Space: Convenient storage under the seat for personal items.

Image: Detailed view of the LED projector headlamp, designed for enhanced visibility.

Image: The scooter's 'Follow Me Home Light' feature illuminated in a low-light environment, providing temporary light after parking.

Image: The 26-liter under-seat storage compartment of the scooter, shown accommodating various items.

5. Maintenance

5.1 General Care

• Regularly clean the scooter with a soft cloth and mild detergent. Avoid high-pressure washing directly on electrical components.
• Inspect tires for wear and proper inflation.
• Check brake fluid levels and brake pad wear periodically.
• Ensure all fasteners are tightened to specifications.

5.2 Battery Maintenance

• Store batteries in a cool, dry place when not in use.
• Avoid fully discharging the batteries frequently.
• Charge batteries regularly, even if the scooter is not in active use, to maintain battery health.
• Do not remove batteries while the scooter is powered on, as this may trigger a limp home mode.

6. Troubleshooting

This section addresses common issues you might encounter with your VIDA V2 Pro Electric Scooter.

6.1 Scooter Not Starting

• Check Battery Charge: Ensure both batteries are adequately charged.
• Keyless Remote: Verify the remote is functioning and within range. Replace remote battery if necessary.
• Power Button: Ensure the power button is pressed firmly.

6.2 Reduced Range

• Riding Mode: Operating in Sport mode or aggressive riding will reduce range. Switch to Eco mode for maximum range.
• Tire Pressure: Under-inflated tires can significantly impact range.
• Battery Health: Over time, battery capacity may decrease. Ensure proper battery maintenance.

6.3 Display Issues

• Restart Scooter: Turn the scooter off and on again to reset the display.
• Software Updates: Ensure the scooter's firmware is up to date via Wi-Fi connectivity.

For persistent issues or error messages, contact an authorized VIDA service center.

7. Specifications

7.1 Model Comparison

Image: A table comparing the specifications of VIDA V2 Pro, V2 Plus, and V2 Lite models, including top speed, acceleration, range, battery capacity, motor power, torque, and gradeability.

8. Warranty and Support

8.1 Legal Disclaimer and Warranty Information

It is advised that the purchaser avails all free and paid services from the HERO MotoCorp authorized workshop as per the recommended schedule, to be eligible for warranty benefits. Each paid service should be in the multiple of 15,000 km or 1 year or whichever occurs earlier from the date of invoice and not based on the previous service date or kilometers covered. If any problem is observed in a VIDA vehicle, HERO MotoCorp's only obligation/liability is to repair or replace, free of cost, that part/those parts which is/are considered to be the cause of such problem, provided however that such problem has not resulted due to misuse/improper handling etc. of the vehicle. Any VIDA vehicle needing repair should be brought along with the owner's manual to HERO MotoCorp's VIDA authorized workshop for necessary inspection and carrying rectification jobs. All replaced parts under this warranty will become the property of the company and will be retained by the company. Storage of vehicle running parameters at HMCL's servers is an important aspect of running an electric vehicle. The customer fully understands and authorizes this need. Firmware Over the Air (FOTA) is a regular practice of any EV and is intended to push proper and updated software into the vehicle for better performance. There may be a need to accept notifications on the Mobile App on behalf of the customer.

8.2 Service and Assistance

• Fast Charging Network: Access to over 3,100 fast-charging stations across 250+ cities. Charge from 0 to 80% in approximately 60 minutes.
• Roadside Assistance: 24x7 roadside assistance is available for immediate help.
• Service Stations: A network of over 500 service stations ensures expert care and genuine parts.

Image: An icon symbolizing access to over 3100 fast-charging stations across 250+ cities for the VIDA V2 Pro.

Image: An icon indicating the availability of 24x7 roadside assistance for VIDA V2 Pro owners.

Image: An icon showing the network of over 500 service stations available for the VIDA V2 Pro.