1. Introduction
The JIO JioTag Go F11XC is a compact and efficient item tracker designed to help you locate your valuable belongings. It integrates with the Google Find My Device network, leveraging millions of Android devices worldwide to assist in finding misplaced items. This manual provides comprehensive instructions for setting up, operating, and maintaining your JioTag Go.

Image 1.1: Front view of the JIO JioTag Go F11XC tracker. The device is black, square with rounded corners, and features the JIO logo in the center.
2. Safety Information
- Keep the device away from water and extreme temperatures.
- Do not attempt to disassemble or modify the device. This may void the warranty and cause damage.
- The device contains a replaceable CR2032 coin cell battery. Keep batteries out of reach of children. If swallowed, seek immediate medical attention.
- Dispose of batteries and the device according to local regulations.
- Avoid placing the device near strong magnetic fields.
3. Getting Started: Setup and Pairing
3.1 Unboxing
Upon opening the package, ensure the following items are present:
- JIO JioTag Go F11XC Tracker
- Lanyard
- Extra CR2032 Battery
3.2 Initial Setup and Pairing with Google Find My Device
The JioTag Go pairs seamlessly with your Android phone using the Google Find My Device app. Follow these steps to pair your device:
- Install the Google Find My Device app on your Android phone.
- Turn on the JioTag Go by pressing and holding the button until you hear a beep or see an indicator light.
- Place the JioTag Go near your phone. A "JioTag Go Fast Pair" popup should appear on your phone screen.
- Tap on Connect.
- Tap on Agree and Continue.
- Tap on Done to complete the pairing process.
Manual Setup Option: If you miss the Fast Pair popup, you can manually pair the device:
- Go to your phone's Settings.
- Tap on Google.
- Tap on All Services.
- Select Devices and Sharing.
- Select Devices.
- Tap on JioTag Go to complete the pairing.

Image 3.1: A phone screen displaying the step-by-step instructions for pairing the JioTag Go with the Google Find My Device app.
4. Operating Your JioTag Go
Once paired, your JioTag Go is ready to help you keep track of your belongings.
4.1 Locating Your Items
Use the Google Find My Device app to locate your JioTag Go:
- Make it Ring: If your item is nearby, open the Find My Device app and select your JioTag Go. Tap the "Play Sound" option to make the JioTag Go emit a loud 120dB sound, helping you pinpoint its exact location.
- Find Nearby: The app can provide distance hints to guide you closer to your misplaced item when within Bluetooth range.
- Location Far Away: If your item is out of Bluetooth range, the Google Find My Device network, composed of millions of Android devices, will help locate it. The app will display the last known location on a map.

Image 4.1: A smartphone displaying the Google Find My Device app, showing a map with the location of a JioTag Go.
4.2 Lost Mode
If your item is lost, you can enable Lost Mode in the Google Find My Device app. This feature will automatically notify you when your JioTag Go is detected by another device in the Google Find My Device network, providing its updated location.
4.3 Unknown Tracker Alerts
The JioTag Go is designed with privacy and security in mind. It supports Unknown Tracker Alerts, which notify you if an unknown JioTag Go is traveling with you, helping to prevent unwanted tracking. This feature works on both Android and iOS devices.

Image 4.2: Examples of phone screens displaying alerts for an unknown tracker detected nearby, for both Android and iPhone devices.
4.4 Attaching Your JioTag Go
The JioTag Go is slim and compact, making it easy to attach to various items. Use the included lanyard to secure it.
- Attach to keyrings for keys.
- Place inside luggage or bags.
- Secure to bikes or other personal items.

Image 4.3: JioTag Go attached to a set of keys.

Image 4.4: JioTag Go attached to a backpack.
5. Maintenance
5.1 Battery Replacement
The JioTag Go uses a replaceable CR2032 coin cell battery, which typically lasts up to 1 year. An extra battery is included in the package. To replace the battery:
- Carefully open the JioTag Go casing. Refer to the device's physical instructions for specific opening method (e.g., twisting, prying a small notch).
- Remove the old CR2032 battery.
- Insert a new CR2032 battery with the positive (+) side facing up.
- Close the casing securely.
Caution: Ensure the battery is inserted correctly. Improper insertion may damage the device. Dispose of used batteries responsibly.
5.2 Cleaning
Wipe the JioTag Go with a soft, dry cloth. Do not use harsh chemicals or abrasive materials, as these can damage the device's surface.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| JioTag Go not pairing | Device not powered on, out of range, or app issue. |
|
| Inaccurate location or no real-time updates | Limited network coverage, device out of range, or environmental factors. |
|
| Sound not playing or too low | Low battery, obstruction, or device malfunction. |
|
| Battery drains quickly | Frequent use of sound feature, faulty battery, or environmental conditions. |
|
6.1 Unpairing JioTag Go
To unpair your JioTag Go from your Google Find My Device account:
- Open the Google Find My Device app.
- Tap on your JioTag Go.
- Tap on the Settings icon (gear symbol).
- Tap on Remove from Find My Device.
- Confirm by tapping Remove.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | F11XC |
| Brand | JIO |
| Color | Black |
| Dimensions (L x W x H) | 3.82 x 3.82 x 0.72 cm (38 x 38 x 7 mm) |
| Item Weight | 9 g |
| Battery Type | 1 x CR2032 (included) |
| Average Battery Life | Up to 1 year |
| Connectivity | Bluetooth, Google Find My Device Network |
| Sound Level | Up to 120 dB |
| Material | Polycarbonate (PC) |
| Country of Origin | China |

Image 7.1: A comparison table highlighting the network coverage, global reach, real-time location, SIM/data requirements, battery life, and device size of JioTag Go versus other Bluetooth and GPS trackers.
8. Warranty Information
The JIO JioTag Go F11XC comes with a manufacturer's warranty. For detailed information regarding warranty terms, conditions, and duration, please refer to the warranty card included with your product or visit the official JIO website. Keep your proof of purchase for warranty claims.
9. Customer Support
If you encounter any issues or have questions not covered in this manual, please contact JIO customer support. You can find contact information on the official JIO website or through the Google Find My Device app support section.
- Visit the official JIO website for FAQs and support resources.
- Contact JIO customer service via phone or email as provided on their website.



