Introduction
Thank you for choosing the Urbanista Copenhagen 2 Wireless Bluetooth In-Ear Headphones. This manual provides detailed instructions for setting up, operating, and maintaining your new headphones. The Copenhagen 2 headphones feature 12mm dynamic drivers for powerful audio, Bluetooth 5.4 connectivity, Environmental Noise Cancellation (ENC) for clear calls, adjustable EQ settings via the Urbanista app, and an IPX4 waterproof rating.

Image Description: A pair of black Urbanista Copenhagen 2 wireless earbuds are shown above their matching black charging case. The earbuds are positioned upright, showcasing their sleek design and the Urbanista logo on the stems. The charging case is closed, with four white LED indicator lights visible on the front, indicating battery status.
What's in the Box
Your Urbanista Copenhagen 2 package typically includes:
- Urbanista Copenhagen 2 Wireless Earbuds (Left and Right)
- Charging Case
- USB-C Charging Cable
- User Manual and Safety Information

Image Description: An overhead view of the black Urbanista Copenhagen 2 charging case with its lid open, revealing the two black earbuds nestled inside their respective charging cradles. Four white LED lights are illuminated on the front edge of the case, indicating its charge level.
Setup
1. Charging the Headphones and Case
Before first use, fully charge the Copenhagen 2 headphones and charging case.
- Place the earbuds into the charging case.
- Connect the USB-C charging cable to the charging port on the case and to a power source.
- The LED indicators on the case will show the charging status. A full charge provides up to 36 hours of total playtime, with 7 hours from a single earbud charge. A 10-minute fast charge provides 2 hours of playtime.

Image Description: A graphic illustrating the battery life of the Urbanista Copenhagen 2 headphones. It shows the earbuds inside their open charging case, with text indicating "36 HOURS TOTAL PLAYTIME" and "7 HOURS PLAYTIME SINGLE CHARGE". Below this, a battery icon with three bars and text "FAST CHARGE" highlights the quick charging capability.
2. Pairing with a Bluetooth Device
The Copenhagen 2 headphones use Bluetooth 5.4 for a stable connection.
- Open the charging case. The earbuds will automatically enter pairing mode (LEDs on earbuds may flash).
- On your device (smartphone, tablet, computer), go to Bluetooth settings.
- Select "Urbanista Copenhagen 2" from the list of available devices.
- Once connected, you will hear an audio confirmation, and the earbud LEDs will stop flashing.
3. Urbanista Audio App (Optional)
Download the Urbanista Audio app from your device's app store to customize your listening experience with EQ presets and other settings.

Image Description: A lifestyle image showing a man and a woman, both wearing Urbanista Copenhagen 2 earbuds, looking towards the viewer. Overlayed text reads "CUSTOMIZABLE EXPERIENCE" and "3 EQ PRESETS FOR BASS BOOST, TREBLE BOOST AND NATURAL SOUND", with an equalizer icon, indicating the app's functionality.
Operating Instructions
Touch Controls
The Copenhagen 2 headphones feature intuitive touch controls on each earbud.
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Volume Up: Triple tap on the right earbud.
- Volume Down: Triple tap on the left earbud.
- Answer/End Call: Single tap on either earbud.
- Reject Call: Press and hold either earbud for 2 seconds.
- Activate Voice Assistant (Siri/Google Assistant): Press and hold either earbud for 3 seconds.

Image Description: A woman wearing a purple Urbanista Copenhagen 2 earbud is shown in profile, looking out over a city landscape. Icons and text overlay indicate key features: "TOUCH CONTROLS", "IPX4 WATER RESISTANT", and "VOICE ASSISTANT SUPPORT".
Multi-Point Connection
The Copenhagen 2 supports multi-point connection, allowing you to connect to two devices simultaneously (e.g., a laptop and a smartphone).
- Pair the headphones with your first device as described in the "Pairing" section.
- Disconnect the headphones from the first device's Bluetooth settings.
- Pair the headphones with your second device.
- Reconnect the headphones to the first device from its Bluetooth settings. The headphones should now be connected to both devices.

Image Description: A black Urbanista Copenhagen 2 earbud and its charging case are displayed on a dark background. Icons below illustrate key features: "BLUETOOTH MULTIPOINT" with a laptop and phone icon, and "4 MICS FOR CRYSTAL CLEAR CALLS" with a microphone icon, emphasizing connectivity and call quality.
Maintenance
Cleaning
Regular cleaning helps maintain sound quality and hygiene.
- Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use harsh chemicals, cleaning sprays, or abrasive materials.
- Ensure charging contacts on both earbuds and case are clean and dry.
Water Resistance (IPX4)
The Copenhagen 2 headphones are rated IPX4, meaning they are resistant to splashing water from any direction. This makes them suitable for workouts and light rain.
- Do not submerge the headphones in water.
- Ensure the earbuds are dry before placing them back into the charging case to prevent damage.
Storage
Store the headphones in their charging case when not in use to protect them and keep them charged. Avoid extreme temperatures.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing with device |
|
| No sound from one or both earbuds |
|
| Charging issues |
|
| Urbanista App not connecting |
|
Factory Reset
If you experience persistent issues, a factory reset may resolve them. Refer to the official Urbanista website or the full digital manual for specific factory reset instructions for the Copenhagen 2 model, as this procedure can vary.
Specifications
| Model Name | Copenhagen 2 |
| Model Number | 1038102 |
| Brand | Urbanista |
| Connectivity | Wireless (Bluetooth 5.4) |
| Driver Size | 12 mm Dynamic Drivers |
| Playtime (Single Charge) | Up to 7 hours |
| Total Playtime (with Case) | Up to 36 hours |
| Fast Charge | 10 minutes for 2 hours playtime |
| Water Resistance | IPX4 (Splash resistant) |
| Microphones | ENC Noise Reduction for clear calls |
| App Support | Urbanista Audio App (Adjustable EQ presets) |
| Product Dimensions | 3.5 x 10.1 x 11.1 cm; 110 g |
| Battery Type | Lithium Ion (required) |
Warranty Information
Urbanista products are covered by a manufacturer's warranty. For specific details regarding the warranty period and terms for your Copenhagen 2 headphones, please refer to the warranty card included in your product packaging or visit the official Urbanista website. Keep your proof of purchase for warranty claims.
Support
For further assistance, frequently asked questions, or to contact customer support, please visit the official Urbanista support page: Urbanista Support
You can also find the latest firmware updates and detailed digital manuals on their website.





