1. Introduction
This manual provides essential information for the safe and efficient operation of your WOLFBOX EV Charger Level 2 50 Amp. Please read this manual thoroughly before installation and use, and retain it for future reference. The WOLFBOX EV Charger is designed to provide fast and reliable charging for your electric vehicle, featuring smart controls, a user-friendly display, and robust safety features.
Image 1.1: WOLFBOX EV Charger Level 2 50 Amp, showing the unit, charging cable, and a smartphone displaying the charging app.
2. Safety Information
Your safety is paramount. This device is designed with multiple safety features, but proper installation and usage are critical. Please adhere to the following guidelines:
- Professional Installation: For your safety, the WOLFBOX EV Charger must be installed by a qualified and licensed electrician in accordance with all local and national electrical codes.
- Circuit Breaker: The Level 2 EV Charger 50 Amp requires installation on a dedicated circuit breaker rated at 70A or greater.
- Certifications: The EV charger is CSA certified and meets UL safety standards (UL2594 standard), ensuring compliance with rigorous safety requirements.
- Environmental Protection: The charger features NEMA 4X waterproof protective housing, making it suitable for both indoor and outdoor use and resilient to various weather conditions.
- Electrical Protections: The unit includes Ground Fault Protection, Over-Current Protection, Leakage Current Protection, Thermal Protection, High Voltage Protection, Low Voltage Protection, Over Charge Protection, and Lightning Protection.
Image 2.1: Visual representation of the superior electrical protection features, including ground fault, over-current, leakage current, thermal, high/low voltage, overcharge, and lightning protection.
Image 2.2: The WOLFBOX EV Charger shown in various environmental conditions, highlighting its NEMA 4X waterproof, dustproof, cold-resistant (-22°F), and heat-resistant (122°F) capabilities for outdoor use.
3. What's in the Box
Carefully unpack your WOLFBOX EV Charger and ensure all items are present. If any items are missing or damaged, please contact customer support.
- Level 2 EV Charger Unit
- Connector Holder
- Wall Mount Bracket
- 1 Management Card and 2 RFID Charging Cards
- User Manual (this document)
- Amperage Label
- Self-tapping Screw (x11)
- Plastic Expansion Tube (x11)
- Machine Screw (x2)
- Anti-theft Locking Piece
Image 3.1: An illustration of all components included in the WOLFBOX EV Charger package, such as the charger unit, cables, mounting hardware, RFID cards, and documentation.
4. Installation Guide
The WOLFBOX EV Charger is designed for hardwired installation. Due to the electrical requirements and safety considerations, professional installation by a certified electrician is mandatory.
4.1 Pre-Installation Checklist
- Ensure you have a dedicated 240V circuit with a 70A or greater circuit breaker.
- Select a suitable indoor or outdoor location for mounting, considering cable reach (25ft cable provided).
- Confirm all package contents are present and undamaged.
4.2 Mounting the Charger
- Use the provided wall mount bracket as a template to mark drilling points on the wall.
- Drill holes and insert plastic expansion tubes.
- Secure the wall mount bracket using the self-tapping screws.
- Mount the charger unit onto the bracket.
- Install the connector holder nearby for convenient cable management.
4.3 Electrical Wiring (Professional Electrician Only)
The hardwired connection involves connecting the charger's input wires directly to your home's electrical panel. This process requires specialized knowledge and tools. Your electrician will:
- Turn off power at the main breaker.
- Route the electrical conduit and wiring to the charger's location.
- Connect the charger's wires (L1, L2, Ground) to the appropriate terminals in the electrical panel.
- Ensure all connections are secure and meet local electrical codes.
- Restore power and test the installation.
Image 4.1: A professional electrician performing the hardwired installation of an EV charger, emphasizing the need for expert service.
5. Operating Instructions
The WOLFBOX EV Charger offers multiple ways to manage your charging sessions.
5.1 Smart Display Overview
The 4.3-inch LCD screen on the charger displays real-time charging information, including:
- Charging Rate (kW)
- Charging Time
- Voltage (V)
- Current (A)
- Charged Amount (kWh)
- Temperature
Image 5.1: A detailed view of the WOLFBOX EV Charger's 4.3-inch smart LCD display showing charging status, and an RFID card being used for authentication.
5.2 Charging Methods
You can initiate and manage charging using the following methods:
- Plug and Charge: Simply connect the J1772 connector to your EV, and charging will begin automatically.
- RFID Card: Tap one of the provided RFID cards on the charger's sensor to start or stop a charging session. This prevents unauthorized use.
- Mobile App Control: Connect the charger to your home Wi-Fi network and download the WOLFBOX app to unlock advanced features.
5.3 Mobile App Features
The WOLFBOX mobile app provides comprehensive control and monitoring capabilities:
- Real-time Charge Monitoring: View live charging data, including power, voltage, current, and temperature.
- Scheduled Charging: Set specific start and end times for charging sessions, ideal for utilizing off-peak electricity rates.
- Adjustable Charge Power: Customize the current intensity (e.g., 16A to 50A) to suit your needs or optimize battery life.
- Remote Charging Control: Start or stop charging sessions from anywhere.
- Multi-user Access Management: Share device control with multiple users in your household.
- Voice Control: Integrate with Alexa and Google Assistant for convenient voice commands.
- Comprehensive Charging Data: Access historical charging statistics and monitor electricity usage with graphs.
- Personalized Settings: Customize temperature and cost units, input vehicle details, and control the indicator light.
Image 5.2: A visual breakdown of the smart app's functionalities, including real-time monitoring, scheduled charging, adjustable power, remote control, multi-user access, and integration with voice assistants.
6. Compatibility
The WOLFBOX EV Charger is universally compatible with all electric vehicle models that use the SAE J1772 charging standard.
- J1772 Standard: Compatible with the vast majority of EVs in North America.
- Tesla Vehicles: Tesla EVs require a specific adapter to be compatible with the J1772 connector. Please contact WOLFBOX customer service to inquire about obtaining a Tesla adapter.
Image 6.1: The WOLFBOX EV Charger installed and connected to a white electric vehicle, demonstrating its compatibility with various EV models, including Tesla with an adapter.
7. Maintenance
To ensure the longevity and optimal performance of your WOLFBOX EV Charger, follow these simple maintenance guidelines:
- Regular Cleaning: Periodically wipe down the charger unit and cable with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners.
- Inspect Cable and Connector: Regularly check the charging cable and J1772 connector for any signs of wear, damage, or fraying. If damage is observed, discontinue use and contact customer support.
- Keep Clear: Ensure the area around the charger is free from obstructions to allow for proper ventilation.
- Software Updates: The charger supports OTA (Over-The-Air) updates. Ensure your charger's firmware is up-to-date via the mobile app for the best performance and latest features.
8. Troubleshooting
If you encounter any issues with your WOLFBOX EV Charger, please refer to the following common troubleshooting steps. If the problem persists, contact customer support.
8.1 Common Issues and Solutions
- Charger Not Powering On:
- Check the circuit breaker in your electrical panel to ensure it hasn't tripped.
- Verify that the charger is securely hardwired. If unsure, consult your electrician. - Charging Not Initiating:
- Ensure the J1772 connector is fully and securely plugged into your EV's charging port.
- If using RFID, ensure the card is correctly tapped and recognized.
- Check the mobile app for any error messages or paused charging schedules.
- For Tesla vehicles, confirm the adapter is correctly seated and functional. - Slow Charging Speed:
- Verify the current setting in the mobile app; ensure it's set to your desired amperage.
- Check your vehicle's charging settings, as some EVs allow you to limit charging speed.
- Ensure your home's electrical system can deliver the full 50 Amp capacity. - App Connectivity Issues:
- Ensure your charger is within range of your Wi-Fi router.
- Restart your Wi-Fi router and the charger.
- Check for app updates on your smartphone. - Error Message on Display:
- Note down the specific error code or message displayed.
- Refer to the full user manual (PDF) for a detailed list of error codes and their solutions.
- If the issue is not resolved, contact customer support with the error details.
9. Specifications
Technical details for the WOLFBOX EV Charger Level 2 50 Amp (Model E50).
| Feature | Detail |
|---|---|
| Model | E50 |
| Power Output | Up to 12 kW |
| Current Output | 16A/24A/32A/40A/48A/50A (Adjustable) |
| Input Voltage | 200-240 V AC |
| Circuit Breaker Rating | 70A or Greater (Required) |
| Cable Length | 25 feet |
| Connector Type | SAE J1772 |
| Installation Type | Hardwired |
| Mounting Type | Wall mount |
| Protection Rating | NEMA 4, IP66 (Waterproof, Dustproof) |
| Operating Temperature | -22°F to 122°F (-30°C to 50°C) |
| Connectivity | Wi-Fi (2.4 GHz 802.11 b/g/n), Bluetooth |
| Display | 4.3-inch Smart LCD |
| Safety Certifications | CSA, FCC, Energy Star |
| Dimensions | 12.68" x 7.46" x 4.76" |
| Item Weight | 13.45 pounds |
| Upgrade Capability | OTA (Over-The-Air) updates |
Image 9.1: A comprehensive table outlining the technical specifications of the WOLFBOX EV Charger, including power, voltage, current, and dimensions.
Image 9.2: A visual representation of the WOLFBOX EV Charger's dimensions, including width, height, and depth.
10. Warranty & Support
WOLFBOX is committed to providing high-quality products and excellent customer service.
10.1 Warranty Information
Your WOLFBOX EV Charger comes with a 36-month warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.
10.2 Customer Support
For any questions, technical assistance, or warranty claims, please contact WOLFBOX customer support:
- 24/7 Customer Support: Dedicated assistance is available anytime you need it.
- Lifetime Assistance: WOLFBOX is committed to supporting you for the life of your product.
Refer to the official WOLFBOX website or your purchase documentation for specific contact methods (email, phone, etc.).
Image 10.1: Highlighting WOLFBOX's commitment to customer support, including 24/7 assistance, lifetime product support, and OTA updates for continued reliability.
