1. Introduction
Thank you for choosing the VELPAX 16L Gas Water Heater. This manual provides essential information for the safe installation, operation, and maintenance of your new instant water heater. Please read this manual thoroughly before use and retain it for future reference.
This instant gas water heater is designed to provide continuous hot water for various applications, including indoor showers, outdoor showers, kitchenettes, laundry rooms, and courtyards. It features a digital display, multi-protection configurations, and independent controls for gas and water flow, ensuring energy efficiency and enhanced safety.
2. Safety Information
Your safety and the safety of others are paramount. This appliance must be installed and serviced by a qualified professional in accordance with all local codes and regulations. Failure to follow these instructions could result in fire, explosion, property damage, personal injury, or death.
Key Safety Features:
- Flame Failure Protection: Automatically shuts off the gas supply if the flame extinguishes.
- Overheat Protection: Prevents the water heater from operating at dangerously high temperatures.
- 20-Minute Safety Cut-Off Protection: Automatically shuts off the unit after 20 minutes of continuous operation to prevent accidental prolonged use.
- Anti-Freeze Protection: Protects the unit in cold environments (ensure proper drainage or use in heated spaces during freezing temperatures).
General Safety Precautions:
- Ensure adequate ventilation when operating the appliance, especially indoors.
- Do not block the exhaust port of the water heater.
- Regularly check for gas leaks using a soapy water solution on connections. Never use an open flame.
- Keep flammable materials away from the water heater.
- Do not operate the appliance if any part has been submerged in water.
- This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Image: Multiple Security Protections. This image emphasizes the multiple security protections of the water heater, including overheating protection and anti-freeze protection. It also shows the unit being used for an outdoor shower and mentions it is battery operated for portability.
3. Product Specifications
| Model Number | OSRSQ-16L |
| Capacity | 16 Liters |
| Product Dimensions (L x W x H) | 38 x 16 x 59 cm (13.4 x 6.3 x 23.2 inches) |
| Item Weight | 7.66 kg |
| Nominal Heat Input | 32 KW |
| Ignition | Automatic Ignition |
| Special Features | Overheat Protection, Flame Failure Protection, 20-Minute Safety Cut-Off Protection |
| Power Source | Battery operated (Batteries not included) |

Image: Product Specifications. This image provides detailed product specifications including lengths (13.4in/34cm), widths (6.3in/16cm), heights (23.2in/59cm), product capacity (16 Liters), nominal heat input (32KW), and automatic ignition. It also shows an internal view of the exhaust port and a warning not to block it.
4. Setup and Installation
Installation of this gas water heater requires careful attention to detail and adherence to safety standards. It is strongly recommended that installation be performed by a certified gas technician.
Installation Steps:
- Mounting: Securely mount the water heater to a stable, vertical surface in a well-ventilated area, away from flammable materials. Ensure sufficient clearance around the unit for proper operation and maintenance.
- Gas Connection: Connect the gas inlet to your gas supply using appropriate gas-rated hoses and fittings. Ensure all connections are tight and leak-free. Perform a leak test with soapy water.
- Water Connections:
- Connect the cold water inlet to your water supply.
- Connect the hot water outlet to your desired hot water fixture (e.g., shower head, faucet).
- Battery Installation: Open the battery box and insert the required batteries (typically D-cell, not included) for the automatic ignition system. Ensure correct polarity.
- Ventilation: Confirm that the exhaust port is clear and unobstructed to allow proper venting of combustion gases.

Image: Product Connections. This image shows the product's connection points: Gas inlet, Cold water inlet, Hot water outlet, and the Battery Box. It also features a large diameter air vent designed to keep the air fresh.

Image: Overall Product View with Features. This image displays the VELPAX 16L Gas Water Heater, highlighting its key features such as fast heating, thermal protection, water pressure protection, temperature control, intelligent control knob, highly integrated burners, and easy installation points for gas, cold water, hot water, and battery box.
5. Operating Instructions
The VELPAX 16L Gas Water Heater is designed for user-friendly operation with intuitive controls.
Control Panel Overview:
- Seasonal Control Center: Switch between 'Winter' and 'Summer' modes to optimize heating efficiency based on ambient temperature.
- Gas Control Center (Min/Max): Adjusts the gas flow to control the heat output. Turn towards 'Max' for higher temperatures and 'Min' for lower temperatures.
- Water Control Center (Low/High): Regulates the water flow rate. 'High' allows more water flow, potentially resulting in slightly lower temperatures, while 'Low' restricts flow for higher temperatures.
- Digital Temperature Display: Shows the current hot water temperature.
Starting the Water Heater:
- Ensure gas and water supplies are open.
- Open a hot water faucet. The water heater will automatically ignite.
- Adjust the Gas and Water control knobs to achieve your desired water temperature.
- Select 'Winter' or 'Summer' mode as appropriate for the season.
Stopping the Water Heater:
Close the hot water faucet. The water heater will automatically shut off.

Image: Separate Control Knobs. This image focuses on the control panel, detailing the seasonal control center (Winter/Summer), gas control center (Min/Max), water control center (Low/High), and the digital temperature display. It emphasizes individual adjustability for water and gas.

Image: Constant Temperature Heating System. This image illustrates the constant temperature heating system of the water heater, showing temperature fluctuation control and low noise operation (48dB). It highlights the intelligent chip and efficient heat exchange system.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your VELPAX 16L Gas Water Heater.
Routine Checks:
- Inspect Gas Connections: Periodically check all gas connections for leaks using a soapy water solution. Bubbles indicate a leak. If a leak is detected, immediately shut off the gas supply and contact a qualified technician.
- Clean Exterior: Wipe the exterior of the unit with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Check Exhaust Port: Ensure the exhaust port remains clear of obstructions (e.g., debris, insects, nests).
- Battery Replacement: Replace the ignition batteries annually or when the ignition becomes unreliable.
Winterization (for outdoor use in freezing climates):
To prevent damage from freezing, especially if the unit is used outdoors or in unheated areas:
- Turn off the gas supply to the water heater.
- Turn off the water supply to the water heater.
- Disconnect the water inlet and outlet hoses.
- Allow all water to drain completely from the unit. Tilting the unit slightly may help.
- Store the unit in a dry, frost-free location if possible, or ensure it is completely drained if left in place.
7. Troubleshooting
If you encounter issues with your water heater, refer to the following common troubleshooting steps. For complex problems, contact a qualified technician.
Common Issues and Solutions:
- No Hot Water / Unit Not Igniting:
- Check if the gas supply is open and there is sufficient gas pressure.
- Ensure the water supply is open and there is adequate water flow.
- Verify that the batteries for ignition are correctly installed and not depleted. Replace if necessary.
- Check if the water flow rate is too low. Increase water flow using the water control knob or by opening the faucet further.
- Ensure the exhaust port is not blocked.
- Water Not Hot Enough:
- Adjust the Gas control knob towards 'Max'.
- Adjust the Water control knob towards 'Low' to reduce water flow.
- Ensure the unit is set to 'Winter' mode if operating in colder conditions.
- Check for sufficient gas pressure.
- Unit Shuts Off Unexpectedly:
- This could be due to the 20-minute safety cut-off. Close and reopen the hot water faucet to restart.
- Overheat protection may have activated. Allow the unit to cool down. Check for proper ventilation and ensure water flow is not restricted.
- Flame failure protection may have activated. Check gas supply and ensure stable operation.
- Gas Odor Detected:
- Immediately shut off the gas supply.
- Ventilate the area.
- Do not operate any electrical switches or open flames.
- Contact a qualified gas technician or emergency services immediately.
8. Applications
The VELPAX 16L Gas Water Heater is versatile and suitable for a wide range of applications, providing instant hot water wherever needed.
- Outdoor Showers: Ideal for camping, cabins, or poolside use.
- Indoor Showers: Can be used as a primary or supplementary hot water source for residential bathrooms.
- Kitchenettes: Provides hot water for washing dishes or light cooking needs.
- Laundry Rooms: Suitable for hot water supply to washing machines.
- Courtyards/Patios: Convenient for various outdoor cleaning or recreational activities requiring hot water.

Image: Wide Range of Applications. This image illustrates the wide range of applications for the water heater, including courtyards, laundry rooms, indoor showers, and kitchenettes, demonstrating its versatility for both indoor and outdoor use.
9. Warranty and Support
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. Specific warranty terms and conditions may vary.
For technical support or service inquiries, please contact the VELPAX customer service department through the contact information provided with your purchase or on the official VELPAX website.
