1. Introduction
Thank you for choosing the COMFIER Shiatsu Back Massager. This device is designed to provide a comprehensive massage experience, combining shiatsu kneading, tapping, compression, and heat therapy. It is suitable for use on most chairs, including office chairs, sofas, and recliners, offering relaxation for your neck, back, and hips. Please read this manual thoroughly before use to ensure proper operation and safety.
2. Important Safety Information
To reduce the risk of electric shock, fire, and injury, please observe the following precautions:
- Always unplug the massager from the electrical outlet immediately after using and before cleaning.
- Do not use while bathing or in a shower.
- Do not place or store the unit where it can fall or be pulled into a tub or sink.
- Do not place in or drop into water or other liquid.
- Never use pins or other metallic fasteners with this appliance.
- Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled persons.
- Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water.
- Keep the cord away from heated surfaces.
- Never use while sleeping or drowsy.
- Never drop or insert any object into any opening.
- Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
- Do not use on infants, invalids, or on a sleeping or unconscious person.
- Do not use on insensitive skin or on a person with poor blood circulation.
- Do not crush. Avoid sharp folds.
3. Package Contents
- COMFIER Shiatsu Back Massager Cushion
- Remote Control
- Power Adapter
- User Manual
4. Product Overview

Figure 1: COMFIER Shiatsu Back Massager with its remote control and illustrated massage areas.
The COMFIER Shiatsu Back Massager is a versatile cushion designed to fit most chairs. It features:
- Adjustable Neck Massage Nodes: For targeted neck and shoulder relief.
- Shiatsu & Tapping Massage Nodes: Located in the backrest for deep tissue massage.
- Compression Airbags: On the sides and seat for a soothing compression massage.
- Vibration Motors: In the seat cushion for added relaxation.
- Heat Function: For both the back and neck massage areas.
- Integrated Remote Control: For easy selection of massage modes and intensities.
5. Setup Instructions
- Unpack the Massager: Carefully remove the massager from its packaging.
- Position the Massager: Place the massager cushion on your desired chair (e.g., office chair, sofa, recliner). Ensure the chair has a sturdy backrest to support the massager.
- Secure the Massager: Use the integrated straps on the back of the massager to secure it firmly to your chair. This prevents it from slipping during use.
- Connect Power: Plug the power adapter into the massager's power input port, then plug the adapter into a standard electrical outlet.
- Remote Control: The remote control is tethered to the massager and can be stored in the side pocket when not in use.
6. Operating Instructions

Figure 2: Remote Control Layout
The massager is operated using the attached remote control. Familiarize yourself with the buttons:
- Power Button: Turns the massager ON/OFF.
- Vibration (1, 2, 3): Selects one of three vibration intensities for the seat cushion.
- Demo: Activates a pre-programmed demonstration mode that cycles through all massage functions.
- Neck Massage (V/A, Circle Left/Right): Adjusts the height of the neck massage nodes (V for down, A for up) and changes the rotation direction.
- 2D/3D Shiatsu: Toggles between 2D and 3D shiatsu massage for the back.
- Rolling: Activates a rolling massage function for the back.
- Spot (V/A): Allows you to pinpoint the massage to a specific area of your back (V for down, A for up).
- Air Back / Air Intensity / Air Seat: Controls the compression airbags for the back and seat, and adjusts their intensity.
- Full, Upper, Lower Back: Selects the massage area for the back (full, upper, or lower).
- Heat: Turns the heat function ON/OFF for the back and neck massage nodes.
Massage Functions:
- Tapping Massage: The massager offers 4 tapping massage modes for full back, upper back, and lower back. It has 3 intensity levels.
- Adjustable Neck Shiatsu: The neck massage nodes are height-adjustable to suit users between 5' to 5'9". The neck cover is removable and washable for hygiene.
- SPOT Massage: Use the SPOT function to concentrate the massage on a specific area of your back. You can also choose full back, upper back, or lower back massage for the target area.
- Compression Massage: Features 3 compression intensities for the lower back and hip area, providing a multi-layered soothing experience.
- Vibration Massage: The seat pad offers 3 levels of vibration massage.
- Heat Function: Provides soothing heat to the back and neck areas.

Figure 3: Rhythmic Tapping for Deeper Relaxation

Figure 4: Adjustable Neck Shiatsu Massager

Figure 5: SPOT Massage Function

Figure 6: Compression Massage on Waist & Hips
Auto Shut-Off Timer:
The massager includes an auto shut-off timer with settings for 10, 20, or 30 minutes to prevent overuse and ensure safety.

Figure 7: Timing Settings & Auto Off
7. Maintenance and Care
- Cleaning: Always unplug the massager before cleaning. Wipe the surface with a soft, damp cloth. Do not use abrasive cleaners or harsh chemicals. The neck cover is removable and washable.
- Storage: Store the massager in a cool, dry place when not in use. Avoid placing heavy objects on it.
- Avoid Damage: Do not attempt to repair the massager yourself. Contact customer support for any issues.
8. Troubleshooting
| Fault | Solutions |
|---|---|
| Device switches off suddenly. | Device may have been in use for 20 mins. Auto-shut-off function activated. Continue using by pressing the "power" button after resting the unit for 15 mins. Over-heat protection function activated. Device is switched off for your safety. Please rest device for 15-30 mins before restarting. |
| Device fails to start. | Check if adapter is plugged into socket. Check if adapter output is connected to device power inlet wire. |
| How the auto-timer works and how to use this function well. | The auto-timer function starts and defaults to a timer of 20 minutes when device turned on. When you press the "timer" button on the controller once, the auto-timer becomes 30 minutes. When you press it again, the auto-timer becomes 10 minutes. You can choose the timing setting you want, and the device will stop work after timer runs out. |
| If your height is between 5-5.9ft, but the shiatsu massager roller can't reach your neck after adjusting the roller height by the up/down button. | You can place a seat cushion or a pillow on the sitting part. By this way, the using experience is better. |
9. Specifications
- Product Dimensions: 20.47 x 9.65 x 30.71 inches
- Item Weight: 17.8 Pounds
- Brand: COMFIER
- Model: B0DMVV8YZD
- Color: Navy Blue
- Manufacturer: COMFIER
10. Warranty and Support
This product comes with a manufacturer's warranty. For detailed warranty information or customer support, please refer to the warranty card included in your package or contact COMFIER customer service directly. Statements regarding this product have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.





