pTron Bassbuds Prism

pTron Bassbuds Prism TWS Earbuds User Manual

Model: Bassbuds Prism

1. Introduction

Thank you for choosing the pTron Bassbuds Prism TWS Earbuds. These earbuds are designed to provide a high-quality audio experience with features such as 3D AudioScape, extended playtime, clear calls with TruTalk AI-ENC, low latency for gaming, and IPX5 water resistance. This manual provides essential information for setting up, operating, and maintaining your earbuds.

2. Package Contents

Please ensure all items are present in the package:

  • pTron Bassbuds Prism TWS Earbuds (Left and Right)
  • Charging Case
  • USB Type-C Charging Cable
  • Eartips (various sizes)
  • User Manual
pTron Bassbuds Prism TWS Earbuds and Charging Case

Image: pTron Bassbuds Prism TWS Earbuds and their charging case, showcasing the product's design and components.

3. Setup

3.1 Charging the Earbuds and Case

  1. Initial Charge: Before first use, fully charge the earbuds and charging case. Place the earbuds into the charging case.
  2. Connect Charger: Connect the provided USB Type-C cable to the charging port on the case and the other end to a USB power adapter (not included).
  3. Charging Indicators: The LED indicators on the charging case will illuminate to show charging status. Once fully charged, the indicators may turn solid or turn off, depending on the model.
pTron Bassbuds Prism charging with Type-C cable

Image: The pTron Bassbuds Prism charging case connected via a Type-C cable, illustrating the fast charging capability and 45 hours playtime.

3.2 Pairing with Your Device

  1. Power On: Open the charging case. The earbuds will automatically power on and enter pairing mode. The LED indicator on one earbud will flash, indicating it's ready to pair.
  2. Activate Bluetooth: On your smartphone, tablet, or laptop, enable Bluetooth.
  3. Select Device: Search for available Bluetooth devices and select "pTron Bassbuds Prism" from the list.
  4. Confirmation: Once connected, a voice prompt will confirm successful pairing, and the LED indicators on the earbuds will turn off or flash slowly.
  5. Reconnect: The earbuds will automatically reconnect to the last paired device when taken out of the case, provided Bluetooth is enabled on the device.

4. Operating the Earbuds

4.1 Touch Controls

The pTron Bassbuds Prism feature intuitive touch controls on each earbud:

FunctionAction
Power OnOpen charging case or long press touch sensor for 3 seconds.
Power OffPlace earbuds back into charging case or long press touch sensor for 5 seconds.
Play/Pause MusicSingle tap on either earbud.
Next TrackDouble tap on the Right earbud.
Previous TrackDouble tap on the Left earbud.
Answer/End CallSingle tap on either earbud.
Reject CallLong press on either earbud for 2 seconds.
Activate Voice AssistantTriple tap on either earbud.
Toggle Low Latency ModeQuadruple tap on either earbud.

4.2 Key Features

  • 3D AudioScape: Provides an immersive audio experience.
  • TruTalk AI-ENC: Environmental Noise Cancellation for clear call quality.
  • 50ms Low Latency: Reduces audio delay, ideal for gaming and video synchronization.
  • Voice Assistant: Compatible with your device's native voice assistant.
  • Stereo/Mono Use: Each earbud can be used independently.
pTron Bassbuds Prism features collage

Image: A collage highlighting key features of the pTron Bassbuds Prism, including 13mm Neo Drivers, 50ms Low Latency, IPX5 rating, TruTalk AI-ENC, Bluetooth 5.3, Voice Assistant, 45 hours playtime, and 3D AudioScape.

pTron Bassbuds Prism with 3D AudioScape

Image: The pTron Bassbuds Prism earbuds and charging case, with text indicating "Experience Immersive AudioScape" and a large "3D" graphic.

pTron Bassbuds Prism with TruTalk AI-ENC

Image: A person wearing a pTron Bassbuds Prism earbud, with text indicating 'TruTalk AI-ENC' for clear communication.

pTron Bassbuds Prism 50ms Low Latency for Gaming

Image: pTron Bassbuds Prism earbuds in their case, with '50ms Low Latency' text, suggesting suitability for gaming.

5. Maintenance

  • Cleaning: Use a soft, dry, lint-free cloth to clean the earbuds and charging case. Do not use harsh chemicals or abrasive materials.
  • Water Resistance: The earbuds are IPX5 water-resistant, meaning they can withstand splashes and sweat. They are not designed for submersion in water. Ensure the charging port is dry before charging.
  • Storage: Store the earbuds in their charging case when not in use to protect them and keep them charged. Avoid extreme temperatures.
  • Battery Care: To prolong battery life, avoid fully discharging the earbuds and case frequently. Charge them regularly, even if not in constant use.
pTron Bassbuds Prism IPX5 Water Resistant

Image: pTron Bassbuds Prism earbuds with water splashes, illustrating their IPX5 water resistance rating.

6. Troubleshooting

ProblemSolution
Earbuds not pairing
  • Ensure earbuds are charged.
  • Turn off Bluetooth on your device and turn it back on.
  • Forget "pTron Bassbuds Prism" from your device's Bluetooth list and try pairing again.
  • Place earbuds back in the case, close, then reopen to reset.
Only one earbud working
  • Ensure both earbuds are charged.
  • Place both earbuds back in the charging case, close the lid, wait a few seconds, then open the lid and take them out together.
  • Try resetting the earbuds (refer to the full user manual for specific reset instructions if needed).
Low volume or poor sound quality
  • Adjust volume on both your device and the earbuds.
  • Ensure earbuds are clean and free of debris.
  • Try different sized eartips for a better seal.
  • Ensure there are no obstructions between your device and the earbuds.
Charging case not charging
  • Check the USB Type-C cable and power adapter.
  • Ensure the charging port is clean and free of debris.

7. Specifications

FeatureDetail
Model NameBassbuds Prism
Connectivity TechnologyWireless (Bluetooth)
Bluetooth Version5.3
Bluetooth Range10 Metres
Audio Driver Size13 Millimetres
Battery Life (Combined)45 Hours
Charging PortType-C
Water Resistance LevelIPX5
Noise ControlSound Isolation (TruTalk AI-ENC for calls)
Control TypeTouch, Voice
Item Weight47 Grams
MaterialAcrylonitrile Butadiene Styrene (ABS)
Product Dimensions6.3 x 4.9 x 2.6 cm

8. Warranty & Support

The pTron Bassbuds Prism TWS Earbuds come with a 1-Year Manufacturer Warranty from the date of purchase, covering manufacturing defects.

For warranty claims, technical support, or any other inquiries, please contact:

  • Manufacturer: Palred Electronics Pvt. Ltd.
  • Customer Care Email: support@ptron.in
  • Customer Care Phone: 040-67138888
  • Address: SY.NO. 56, 1ST FLOOR, GUNDLAPOCHAMPALLY VILLAGE, TECH PARK MTP, TSIIC-IALA NACHARAM, HYDERABAD - 500076, TELANGANA, INDIA

Please retain your purchase receipt as proof of purchase for warranty services.

© 2025 pTron. All rights reserved.

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