Baseus Encok W04

Baseus Encok W04 True Wireless Earphones User Manual

Model: Encok W04 | Brand: Baseus

1. Introduction

Thank you for choosing the Baseus Encok W04 True Wireless Earphones. These earphones are designed to provide an exceptional audio experience with advanced features and comfortable wear. This manual will guide you through the setup, operation, and maintenance of your new earphones.

Key features include:

  • Bluetooth 5.0 Technology: For faster transmission speeds and a stable, uninterrupted connection.
  • Long Battery Life: Up to 5 hours of continuous playtime, extended to 20 hours with the charging case.
  • HiFi Sound Quality: Equipped with a composite diaphragm for balanced and immersive audio.
  • IPX5 Waterproof: Resistant to rain and sweat, suitable for outdoor activities and workouts.
  • Semi-In-Ear Ergonomic Design: Ensures a secure and comfortable fit for extended wear.

2. Package Contents

Please check the package for the following items:

  • Baseus Encok W04 True Wireless Earphones (Left and Right)
  • Charging Case
  • USB Type-C Charging Cable
  • User Manual (this document)

3. Product Overview

Familiarize yourself with the components of your Baseus Encok W04 earphones.

Black Baseus Encok W04 True Wireless Earphones in their charging case

Figure 3.1: Black Baseus Encok W04 True Wireless Earphones in their charging case.

Multiple Baseus Encok W04 True Wireless Earphones in various colors

Figure 3.2: Baseus Encok W04 True Wireless Earphones available in multiple colors, showcasing their design.

Earphone Components:

  • Touch Control Area: For managing playback, calls, and voice assistant.
  • Microphone: For calls and voice commands.
  • Charging Contacts: Located at the bottom of the earphone stem.
  • Speaker: Delivers audio.

Charging Case Components:

  • Earphone Slots: Securely hold and charge the earphones.
  • LED Indicators: Show battery status of the charging case and earphones.
  • USB Type-C Port: For charging the case.
Detailed diagram of the 13mm moving coil driver

Figure 3.3: Internal structure of the 13mm moving coil driver, responsible for high-quality sound.

4. Setup

4.1 Charging the Earphones and Case

Before first use, fully charge the earphones and the charging case.

  1. Place the earphones into the charging case. Ensure they are correctly seated.
  2. Connect the USB Type-C cable to the charging port on the case and the other end to a USB power adapter (not included) or a computer USB port.
  3. The LED indicators on the case will illuminate to show charging status. They will turn off or change color when fully charged.
  4. The earphones also support wireless charging for convenience. Place the charging case on a compatible wireless charging pad.
White Baseus Encok W04 True Wireless Earphones charging wirelessly

Figure 4.1: Baseus Encok W04 True Wireless Earphones charging wirelessly on a compatible pad.

White Baseus Encok W04 True Wireless Earphones highlighting flash charge

Figure 4.2: The earphones feature a flash charge capability, providing 2 hours of listening from just 10 minutes of charging.

4.2 Pairing with a Device

The earphones will automatically enter pairing mode when taken out of the charging case.

  1. Open the charging case and remove both earphones. They will automatically power on and attempt to pair with each other.
  2. On your smartphone, tablet, or other Bluetooth-enabled device, go to the Bluetooth settings.
  3. Enable Bluetooth and search for available devices.
  4. Select "Baseus Encok W04" from the list of found devices.
  5. Once connected, you will hear a confirmation tone, and the earphones will be ready for use.

Note: If pairing fails, place the earphones back into the case, close the lid, wait a few seconds, and then repeat the steps.

5. Operating Instructions

5.1 Touch Controls

The Baseus Encok W04 earphones feature intuitive touch controls on each earbud.

ActionLeft EarbudRight Earbud
Play/PauseSingle TapSingle Tap
Next TrackDouble TapDouble Tap
Previous TrackTriple TapTriple Tap
Answer/End CallSingle TapSingle Tap
Reject CallLong Press (2s)Long Press (2s)
Activate Voice AssistantLong Press (3s)Long Press (3s)

5.2 Low Latency Mode

The Baseus Encok W04 earphones feature a low latency mode, ideal for gaming and video playback, ensuring audio and video synchronization.

White Baseus Encok W04 True Wireless Earphones with a smartphone showing low latency

Figure 5.1: The earphones offer AV synchronization with a delayed time of less than 0.06 seconds for smooth operation.

5.3 Baseus App Features

Enhance your experience by downloading the official Baseus app. The app provides additional functionalities for your Encok W04 earphones.

Smartphone screens showing Baseus app features

Figure 5.2: The Baseus app allows for features such as earphone location tracking, real-time battery monitoring, button customization, and personalization.

App features may include:

  • Earphone Location: Find your earphones if misplaced.
  • Real-time Battery Check: Monitor the battery level of each earbud.
  • Button Customization: Personalize touch control functions.
  • OTA Synchronous Upgrade: Receive firmware updates to optimize product experience.
  • Personalization: Name your earphones within the app.

6. Maintenance

6.1 Cleaning

To maintain optimal performance and hygiene, regularly clean your earphones and charging case.

  • Use a soft, dry, lint-free cloth to wipe the exterior of the earphones and case.
  • For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Avoid getting liquid into openings.
  • Gently clean the charging contacts on both the earphones and inside the case with a dry cotton swab.
  • Do not use harsh chemicals, aerosols, or abrasive cleaners.

6.2 Storage

When not in use, store the earphones in their charging case to protect them and keep them charged.

  • Store in a cool, dry place, away from direct sunlight and extreme temperatures.
  • Avoid storing in dusty or humid environments.

6.3 Water Resistance (IPX5)

The Baseus Encok W04 earphones are rated IPX5 waterproof, meaning they are protected against low-pressure water jets from any direction. This makes them suitable for workouts and light rain.

  • Do not submerge the earphones in water.
  • Do not expose them to high-pressure water jets.
  • Ensure the earphones are dry before placing them back into the charging case to prevent damage to the charging contacts.

7. Troubleshooting

If you encounter any issues with your Baseus Encok W04 earphones, please refer to the following common solutions:

ProblemPossible CauseSolution
Earphones not pairing with deviceBluetooth off, earphones not in pairing mode, interference.Ensure Bluetooth is on. Place earphones in case, close, then reopen to re-enter pairing mode. Try pairing again. Clear previous Bluetooth connections on your device.
No sound from one or both earphonesLow battery, not properly connected, earphone not paired with each other.Charge earphones and case fully. Re-pair earphones with your device. Ensure both earphones are out of the case and connected to each other.
Charging case not chargingFaulty cable/adapter, dirty charging port.Try a different USB Type-C cable and power adapter. Clean the charging port on the case.
Poor sound qualityLow battery, distance from device, interference.Charge earphones. Reduce distance between earphones and device. Avoid strong electromagnetic interference.
Touch controls not respondingDirty sensor, temporary software glitch.Clean the touch control area. Place earphones back in case, close, then reopen to reset.

If the problem persists after trying these solutions, please contact Baseus customer support.

8. Specifications

Detailed technical specifications for the Baseus Encok W04 True Wireless Earphones:

FeatureDetail
Model NameEncok W04
BrandBaseus
Connectivity TechnologyWireless (Bluetooth 5.0)
Form FactorIn Ear
Battery Life (Earphones)Up to 5 hours (at 70% volume)
Total Battery Life (with Case)Up to 20 hours
Battery TypeLithium Ion (included)
Waterproof RatingIPX5
Sound QualityHiFi with composite diaphragm
Compatible DevicesMobile phones, Laptops
Item Weight200 g
Package Dimensions9 x 7 x 3 cm
Country/Region of OriginChina

9. Warranty and Support

For warranty information and customer support, please refer to the official Baseus website or contact your retailer.

Baseus Official Website: www.baseus.com

Please retain your proof of purchase for any warranty claims.

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