1. Introduction
Thank you for choosing the Baseus Encok W04 True Wireless Earphones. These earphones are designed to provide an exceptional audio experience with advanced features and comfortable wear. This manual will guide you through the setup, operation, and maintenance of your new earphones.
Key features include:
- Bluetooth 5.0 Technology: For faster transmission speeds and a stable, uninterrupted connection.
- Long Battery Life: Up to 5 hours of continuous playtime, extended to 20 hours with the charging case.
- HiFi Sound Quality: Equipped with a composite diaphragm for balanced and immersive audio.
- IPX5 Waterproof: Resistant to rain and sweat, suitable for outdoor activities and workouts.
- Semi-In-Ear Ergonomic Design: Ensures a secure and comfortable fit for extended wear.
2. Package Contents
Please check the package for the following items:
- Baseus Encok W04 True Wireless Earphones (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- User Manual (this document)
3. Product Overview
Familiarize yourself with the components of your Baseus Encok W04 earphones.

Figure 3.1: Black Baseus Encok W04 True Wireless Earphones in their charging case.

Figure 3.2: Baseus Encok W04 True Wireless Earphones available in multiple colors, showcasing their design.
Earphone Components:
- Touch Control Area: For managing playback, calls, and voice assistant.
- Microphone: For calls and voice commands.
- Charging Contacts: Located at the bottom of the earphone stem.
- Speaker: Delivers audio.
Charging Case Components:
- Earphone Slots: Securely hold and charge the earphones.
- LED Indicators: Show battery status of the charging case and earphones.
- USB Type-C Port: For charging the case.

Figure 3.3: Internal structure of the 13mm moving coil driver, responsible for high-quality sound.
4. Setup
4.1 Charging the Earphones and Case
Before first use, fully charge the earphones and the charging case.
- Place the earphones into the charging case. Ensure they are correctly seated.
- Connect the USB Type-C cable to the charging port on the case and the other end to a USB power adapter (not included) or a computer USB port.
- The LED indicators on the case will illuminate to show charging status. They will turn off or change color when fully charged.
- The earphones also support wireless charging for convenience. Place the charging case on a compatible wireless charging pad.

Figure 4.1: Baseus Encok W04 True Wireless Earphones charging wirelessly on a compatible pad.

Figure 4.2: The earphones feature a flash charge capability, providing 2 hours of listening from just 10 minutes of charging.
4.2 Pairing with a Device
The earphones will automatically enter pairing mode when taken out of the charging case.
- Open the charging case and remove both earphones. They will automatically power on and attempt to pair with each other.
- On your smartphone, tablet, or other Bluetooth-enabled device, go to the Bluetooth settings.
- Enable Bluetooth and search for available devices.
- Select "Baseus Encok W04" from the list of found devices.
- Once connected, you will hear a confirmation tone, and the earphones will be ready for use.
Note: If pairing fails, place the earphones back into the case, close the lid, wait a few seconds, and then repeat the steps.
5. Operating Instructions
5.1 Touch Controls
The Baseus Encok W04 earphones feature intuitive touch controls on each earbud.
| Action | Left Earbud | Right Earbud |
|---|---|---|
| Play/Pause | Single Tap | Single Tap |
| Next Track | Double Tap | Double Tap |
| Previous Track | Triple Tap | Triple Tap |
| Answer/End Call | Single Tap | Single Tap |
| Reject Call | Long Press (2s) | Long Press (2s) |
| Activate Voice Assistant | Long Press (3s) | Long Press (3s) |
5.2 Low Latency Mode
The Baseus Encok W04 earphones feature a low latency mode, ideal for gaming and video playback, ensuring audio and video synchronization.

Figure 5.1: The earphones offer AV synchronization with a delayed time of less than 0.06 seconds for smooth operation.
5.3 Baseus App Features
Enhance your experience by downloading the official Baseus app. The app provides additional functionalities for your Encok W04 earphones.

Figure 5.2: The Baseus app allows for features such as earphone location tracking, real-time battery monitoring, button customization, and personalization.
App features may include:
- Earphone Location: Find your earphones if misplaced.
- Real-time Battery Check: Monitor the battery level of each earbud.
- Button Customization: Personalize touch control functions.
- OTA Synchronous Upgrade: Receive firmware updates to optimize product experience.
- Personalization: Name your earphones within the app.
6. Maintenance
6.1 Cleaning
To maintain optimal performance and hygiene, regularly clean your earphones and charging case.
- Use a soft, dry, lint-free cloth to wipe the exterior of the earphones and case.
- For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Avoid getting liquid into openings.
- Gently clean the charging contacts on both the earphones and inside the case with a dry cotton swab.
- Do not use harsh chemicals, aerosols, or abrasive cleaners.
6.2 Storage
When not in use, store the earphones in their charging case to protect them and keep them charged.
- Store in a cool, dry place, away from direct sunlight and extreme temperatures.
- Avoid storing in dusty or humid environments.
6.3 Water Resistance (IPX5)
The Baseus Encok W04 earphones are rated IPX5 waterproof, meaning they are protected against low-pressure water jets from any direction. This makes them suitable for workouts and light rain.
- Do not submerge the earphones in water.
- Do not expose them to high-pressure water jets.
- Ensure the earphones are dry before placing them back into the charging case to prevent damage to the charging contacts.
7. Troubleshooting
If you encounter any issues with your Baseus Encok W04 earphones, please refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Earphones not pairing with device | Bluetooth off, earphones not in pairing mode, interference. | Ensure Bluetooth is on. Place earphones in case, close, then reopen to re-enter pairing mode. Try pairing again. Clear previous Bluetooth connections on your device. |
| No sound from one or both earphones | Low battery, not properly connected, earphone not paired with each other. | Charge earphones and case fully. Re-pair earphones with your device. Ensure both earphones are out of the case and connected to each other. |
| Charging case not charging | Faulty cable/adapter, dirty charging port. | Try a different USB Type-C cable and power adapter. Clean the charging port on the case. |
| Poor sound quality | Low battery, distance from device, interference. | Charge earphones. Reduce distance between earphones and device. Avoid strong electromagnetic interference. |
| Touch controls not responding | Dirty sensor, temporary software glitch. | Clean the touch control area. Place earphones back in case, close, then reopen to reset. |
If the problem persists after trying these solutions, please contact Baseus customer support.
8. Specifications
Detailed technical specifications for the Baseus Encok W04 True Wireless Earphones:
| Feature | Detail |
|---|---|
| Model Name | Encok W04 |
| Brand | Baseus |
| Connectivity Technology | Wireless (Bluetooth 5.0) |
| Form Factor | In Ear |
| Battery Life (Earphones) | Up to 5 hours (at 70% volume) |
| Total Battery Life (with Case) | Up to 20 hours |
| Battery Type | Lithium Ion (included) |
| Waterproof Rating | IPX5 |
| Sound Quality | HiFi with composite diaphragm |
| Compatible Devices | Mobile phones, Laptops |
| Item Weight | 200 g |
| Package Dimensions | 9 x 7 x 3 cm |
| Country/Region of Origin | China |
9. Warranty and Support
For warranty information and customer support, please refer to the official Baseus website or contact your retailer.
Baseus Official Website: www.baseus.com
Please retain your proof of purchase for any warranty claims.





