Tork 401812
Tork Extra Mild Hand Washing Foam Soap S4 Instruction Manual
Model: 401812
1. Product Overview
The Tork Extra Mild Hand Washing Foam Soap S4 is designed for gentle and effective hand hygiene. This foam soap is formulated with mild and moisturizing ingredients, making it suitable for frequent use. It is free from added fragrances and dyes, reducing the risk of skin irritation. The product is compatible with Tork S4 Skincare Dispensers, ensuring a hygienic and easy-to-use system.

This image displays two 1-liter bottles of Tork Extra Mild Hand Washing Foam Soap S4, highlighting the product's packaging and quantity.

This image emphasizes the premium quality of the Tork foam soap and indicates that the package contains a total of 2 liters (2 x 1 liter bottles).

This image illustrates the foam soap being gentle on skin, highlighting its extra mild formulation with no added fragrance or dyes.

A person is shown actively washing their hands with the foam soap, demonstrating its use in a typical restroom setting.
Key Features:
- Extra Mild Formula: Gentle to skin, suitable for frequent use.
- Fragrance and Dye-Free: Minimizes the risk of skin irritation.
- Triple Certified: Green Seal, Ecologo, and NSF certified, supporting sustainability goals.
- Hygienic Closed System: Sealed refill bottle with a single-use pump to reduce cross-contamination.
- High Capacity: Each 1L bottle provides approximately 2500 doses, reducing maintenance frequency.
- Easy to Use: Designed for quick and easy refilling in compatible Tork S4 dispensers.
2. Setup and Installation (for Tork S4 Dispensers)
This foam soap is designed for use with Tork S4 Skincare Dispensers. Ensure you have a compatible dispenser before proceeding with installation.
Installation Steps:
- Open the Dispenser: Locate the release button or key slot on your Tork S4 dispenser and open the front cover.
- Remove Empty Refill (if applicable): If an empty soap bottle is present, gently pull it out from the dispenser.
- Insert New Refill: Take a new Tork Extra Mild Hand Washing Foam Soap S4 bottle. Align the nozzle of the new bottle with the opening in the dispenser. Push the bottle firmly into place until you hear a click, indicating it is securely seated.
- Close the Dispenser: Close the front cover of the dispenser. Ensure it latches securely.
- Prime the Pump: Press the dispenser lever or sensor several times until foam soap is dispensed consistently. This primes the pump for first use.

This diagram illustrates the hygienically sealed system of the Tork soap refill, featuring a single-use pump that cannot be opened or tampered with, ensuring product purity.
3. Operating Instructions
Using the Tork Extra Mild Hand Washing Foam Soap with a compatible Tork S4 dispenser is straightforward.
How to Wash Hands Effectively:
- Wet Hands: Wet your hands with clean, running water.
- Dispense Soap: Place your hands under the dispenser nozzle (for automatic dispensers) or press the lever (for manual dispensers) to dispense a single dose of Tork foam soap into your palm.
- Lather and Scrub: Rub your hands together to create a rich lather. Ensure you cover all surfaces of your hands, including palms, backs of hands, between fingers, and under nails. Scrub for at least 20 seconds.
- Rinse Hands: Rinse your hands thoroughly under clean, running water until all soap is removed.
- Dry Hands: Dry your hands using a clean paper towel or an air dryer. If using a paper towel, use it to turn off the faucet to avoid re-contamination.
Regular and proper hand washing is crucial for maintaining hygiene and preventing the spread of germs.
4. Maintenance
The Tork S4 system is designed for low maintenance. The sealed refill bottles ensure hygiene and simplify the refilling process.
Routine Maintenance:
- Monitor Soap Level: Periodically check the soap level in the dispenser. The transparent window on most Tork S4 dispensers allows for easy monitoring.
- Replace Empty Bottles: When a bottle is empty, replace it with a new Tork S4 refill as per the "Setup and Installation" section. The integrated pump on each new bottle ensures optimal performance and hygiene.
- Clean Dispenser Exterior: Wipe down the exterior of the dispenser regularly with a damp cloth and mild cleaner to keep it clean and presentable. Avoid abrasive cleaners.
- No Internal Cleaning Required: Due to the sealed system, internal cleaning of the dispenser is generally not required, as each new refill comes with a fresh, clean pump.
5. Troubleshooting
If you encounter issues with your Tork S4 dispenser or foam soap, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No soap dispensed. | Bottle is empty or not properly installed. | Check soap level. Ensure the bottle is fully inserted and clicked into place. Prime the pump by pressing several times. |
| Weak or inconsistent foam. | Low soap level or air in the pump. | Replace the bottle if low. Continue to prime the pump until consistent foam appears. |
| Dispenser not activating (for automatic models). | Sensor obstructed or batteries low. | Clean the sensor area. Check and replace batteries if necessary (refer to your specific dispenser's manual for battery replacement). |
| Soap leaking from dispenser. | Bottle not installed correctly or damaged. | Re-install the soap bottle, ensuring it is securely seated. If leaking persists, the bottle or dispenser may be damaged and require replacement. |
If the problem persists after attempting these solutions, please contact Tork customer support.
6. Specifications
| Attribute | Detail |
|---|---|
| Product Name | Tork Extra Mild Hand Washing Foam Soap S4 |
| Model Number | 401812 |
| Brand | Tork |
| Scent | Unscented (No Fragrance Added) |
| Volume per Bottle | 1 Liter (33.8 Fl Oz) |
| Quantity per Pack | 2 Bottles |
| Compatibility | Tork S4 Skincare Dispensers |
| Certifications | Green Seal, Ecologo, NSF |
| Dermatologically Tested | Yes |
| Country of Origin | USA |
| Package Dimensions | 11.14 x 7.76 x 4.57 inches |
| Package Weight | 5.27 Pounds |

This image indicates that the product is manufactured in the USA, from domestic and imported materials.
7. Warranty and Support
For information regarding product warranty, returns, or technical support, please refer to the official Tork website or contact their customer service directly.
- Tork Official Website: www.torkusa.com
- Customer Service: Refer to the contact section on the Tork website for phone numbers or email support.
Please have your product model number (401812) and purchase details ready when contacting support.
8. Additional Information
Tork offers a wide range of hygiene products and systems. The S4 system is part of their comprehensive skincare solutions.

This image shows a woman dispensing soap from a Tork S4 system, highlighting its practical application in a restroom environment.

This graphic illustrates the different Tork systems for soap and sanitizer, specifically S1 for Liquid & Spray and S4 for Foam & Liquid.
Tork is committed to sustainability. Learn more about their environmental initiatives:

This image highlights Tork's commitment to minimizing environmental impact while maximizing business performance.

A graphic outlining Tork's sustainability focus areas, including materials & packaging, use & waste, carbon, and hygiene for all.

This image highlights Tork's commitment to using renewable resources for 90% of its packaging.
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