1. Introduction
Thank you for choosing the BSNAW N502 Cordless Vacuum Cleaner. This manual provides essential information for the safe and efficient use of your new appliance. Please read these instructions thoroughly before operating the vacuum cleaner and retain them for future reference.

Image 1.1: The BSNAW N502 Cordless Vacuum Cleaner in various configurations, alongside its accessories and demonstrating its suitability for homes with pets.
2. Important Safety Instructions
To reduce the risk of fire, electric shock, or injury, always follow basic safety precautions when using an electrical appliance, including the following:
- Read all instructions before using this appliance.
- Do not use outdoors or on wet surfaces.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children.
- Use only as described in this manual. Use only manufacturer's recommended attachments.
- Do not use with a damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle plug or appliance with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up toxic material, such as chlorine bleach, ammonia, or drain cleaner.
- Do not use without dust cup and/or filters in place.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs.
- Do not charge the unit outdoors.
- Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
- Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance.
3. Package Contents
Verify that all components are present and in good condition upon unpacking. The package includes:
- Main Motor (Handheld Vacuum Unit)
- Motorized Brush (Floor Head)
- Retractable Metal Tube (Extension Wand)
- 2-in-1 Dusting Brush
- Crevice Nozzle
- Hair Cleaning Tool
- Adapter (Charger)
- HEPA Filter (additional/replacement)
- Wall Mount Plate
- Screws for Wall Mount
- User Manual (this document)

Image 3.1: Visual representation of all components included in the BSNAW N502 package, such as the handheld vacuum, motorized brush, extension tube, various attachments, charger, and wall mount.
4. Product Overview and Features
The BSNAW N502 is an 8-in-1 lightweight cordless stick vacuum designed for versatile cleaning. Key features include:
- Powerful Suction: Up to 30,000Pa in Max mode for deep cleaning on various surfaces.
- Long Battery Life: Up to 45 minutes of runtime on a single charge (in minimum suction mode).
- 8-in-1 Versatility: Easily converts between stick and handheld modes with multiple attachments for different cleaning tasks.
- Advanced Filtration System: 5-stage sealed cyclone filtration with HEPA filter captures 99.99% of fine dust particles.
- Anti-Tangle V-Roller Brush: Designed to prevent hair wrap, suitable for various floor types.
- Flexible Maneuverability: Motorized brush swivels 180° sideways and 90° up/down, with LED lights to illuminate dark areas.
- Lightweight Design: Weighs approximately 4.1 lbs for easy handling.
- Low Noise Operation: Operates at less than 65dB.
- One-Touch Dust Disposal: Hygienic emptying of the dust cup.

Image 4.1: The vacuum's powerful suction capabilities, showing Max Mode (30000Pa) and Standard Mode (20000Pa) for effective cleaning on hardwood, carpet, marble, and tile.

Image 4.2: Illustration of the vacuum's long battery life, providing up to 45 minutes of cleaning time for an entire home.

Image 4.3: Detailed view of the 5-stage filtration system, demonstrating its effectiveness in removing 99.99% of dust and airborne particles.

Image 4.4: The flexible swivel head and integrated LED floor lamps, designed for thorough cleaning in dark or hard-to-reach areas.
5. Assembly
Follow these steps to assemble your BSNAW N502 Cordless Vacuum Cleaner:
- Attach the Extension Wand: Insert the retractable metal tube into the main motor unit until it clicks securely into place.
- Connect the Floor Head: Attach the motorized brush (floor head) to the other end of the extension wand, ensuring it locks firmly.
- Install Dust Cup: Ensure the dust cup is correctly attached to the main motor unit.
- Optional Attachments: For handheld use, detach the extension wand and motorized brush. Directly attach the 2-in-1 dusting brush or crevice nozzle to the main motor unit as needed.
For wall-mounted storage, use the provided wall mount plate and screws to secure it to a suitable wall. Ensure the mounting location is near a power outlet for convenient charging.
6. Charging the Battery
Before first use, fully charge the vacuum cleaner for approximately 4 hours. The battery indicator lights on the main motor unit will show the charging status.
- Connect the adapter to the charging port on the main motor unit.
- Plug the adapter into a standard wall outlet.
- The indicator lights will illuminate during charging and typically turn off or change color when fully charged.
- Disconnect the adapter once charging is complete.
A full charge provides up to 45 minutes of runtime in minimum suction mode. Actual runtime may vary based on suction mode and surface type.

Image 6.1: Battery specifications, indicating a 45-minute maximum runtime, 4-hour charging time, and 2200mAh battery capacity.
7. Operation
Operating your BSNAW N502 Cordless Vacuum Cleaner is straightforward:
- Power On/Off: Press the power button on the main motor unit to turn the vacuum cleaner on or off.
- Select Suction Mode: The vacuum typically has multiple suction modes (e.g., Standard and Max). Press the mode selection button to switch between them. Use Standard mode for general cleaning and Max mode for stubborn dirt or deep cleaning.
- Using Attachments:
- Motorized Brush: Ideal for floors, carpets, and pet hair. The LED lights on the brush head illuminate dark areas.
- 2-in-1 Dusting Brush: Use the brush for delicate surfaces like curtains, keyboards, or upholstery. Remove the brush part to use as a wide nozzle for larger debris.
- Crevice Nozzle: Perfect for narrow gaps, corners, and edges, such as between sofa cushions or car seats.
- Maneuvering: The flexible head allows for easy navigation around furniture and into tight spaces.

Image 7.1: Demonstrates the vacuum's capability to clean various types of household debris effectively.
8. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your vacuum cleaner. Always turn off and unplug the vacuum before performing any maintenance.
8.1. Emptying the Dust Cup
Empty the dust cup regularly, preferably after each use, or when the MAX fill line is reached.
- Hold the main motor unit over a trash bin.
- Press the dust cup release button (one-touch dump design) to open the bottom flap and empty the contents.
- Close the flap securely until it clicks.

Image 8.1: The one-touch dust disposal feature, allowing for easy and hygienic emptying of the dust cup.
8.2. Cleaning the Filter
The HEPA filter and mesh filter should be cleaned regularly to maintain suction power. It is recommended to clean them monthly or as needed.
- Remove the Dust Cup: Rotate the dust cup to detach it from the main motor unit.
- Remove Filters: Carefully remove the HEPA filter and the mesh filter from the dust cup.
- Clean Dust and Debris: Tap the filters gently over a trash bin to remove loose dust and debris.
- Rinse Filters: Rinse the HEPA filter and mesh shell under running water. Note: Never immerse the main motor unit in water.
- Allow to Dry: Allow the filters to air dry completely for at least 24 hours before reinstallation. Ensure they are completely dry to prevent mold or damage.
- Reinstall: Install the dry filters back into the dust cup, then reattach the dust cup to the main motor unit.

Image 8.2: Visual guide for cleaning the vacuum's filter, including removal, rinsing, and drying steps.
8.3. Cleaning the Roller Brush
Periodically check the roller brush for tangled hair or debris and clean as needed.
- Disconnect Power: Ensure the vacuum is off and disconnected from any power source.
- Open Side Cover: Locate the release tab or latch on the side of the motorized brush head and open the side cover. Note: Never immerse the Motorized Brush in water.
- Remove Roller Brush: Gently pull out the roller brush from its housing.
- Remove Tangled Hair: Use scissors or the provided hair cleaning tool to cut and remove any tangled hair or fibers from the roller brush.
- Replace Brush: Insert the cleaned roller brush back into the motorized brush head, ensuring it is properly aligned.
- Install Side Cover: Close the side cover until it clicks securely.

Image 8.3: Visual guide for checking and cleaning the roller brush, including removal of tangled hair and reinstallation.

Image 8.4: The anti-tangle V-roller brush design, which minimizes hair wrap compared to conventional brushes.
9. Troubleshooting
If you encounter issues with your BSNAW N502, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum does not turn on. | Battery is depleted. Power button not pressed correctly. | Charge the battery fully. Press the power button firmly. |
| Low suction power. | Dust cup is full. Filters are clogged. Obstruction in nozzle or hose. | Empty the dust cup. Clean or replace the filters (refer to Section 8.2). Check for and remove any blockages. |
| Roller brush not spinning. | Hair or debris tangled in brush. Brush head obstructed. | Clean the roller brush (refer to Section 8.3). Remove any obstructions from the brush head. |
| Battery not charging. | Charger not properly connected. Faulty adapter or outlet. | Ensure adapter is securely plugged into vacuum and outlet. Try a different outlet or contact customer support. |
| Unusual noise during operation. | Obstruction in air path or brush. Component not assembled correctly. | Check for and remove any blockages. Reassemble components, ensuring they click into place. |
10. Specifications
| Feature | Detail |
|---|---|
| Brand | BSNAW |
| Model Name | N502 (XL-613H) |
| Special Features | Lightweight, Powerful Suction, Low-Noise, Extension Hose, High-efficiency Filtration, Flexible Head, Telescopic Tube, Large Capacity Dust Cup, Ideal for Hard Floors and Carpets, HEPA Filtration |
| Filter Type | HEPA Filter |
| Cordless | Yes |
| Battery Type | Lithium Ion (1 included) |
| Runtime | Up to 45 minutes (minimum suction mode) |
| Charging Time | Approx. 4 hours |
| Suction Power | Up to 30,000Pa (Max Mode) |
| Capacity | 1 Kilogram (Dust Cup) |
| Product Dimensions | 30"L x 10"W x 15"H |
| Item Weight | 6.82 pounds (approx. 4.1 lbs for main unit) |
| Manufacturer | Suzhou Shiny Home Appliance Co.,Ltd. |
11. Warranty and Customer Support
BSNAW provides a lifetime customer service guarantee and exchange service for the N502 Cordless Vacuum Cleaner. For any issues, questions, or support needs, please contact BSNAW customer service. Refer to your purchase documentation for specific warranty terms and contact information.
We are committed to ensuring your satisfaction with our product.