1. Introduction
Thank you for choosing the Ozeri ZB21-W WeightMaster Digital Bath Scale. This scale is designed to provide accurate weight measurements, calculate Body Mass Index (BMI), and track weight changes over time. It features a color-alert LCD display for intuitive feedback on weight trends and supports up to 5 unique user profiles. Please read this manual thoroughly before use to ensure proper operation and to maximize the benefits of your new scale.
2. Safety Information
- Always place the scale on a hard, flat surface. Using it on soft surfaces like carpet may affect accuracy.
- The scale surface is made of tempered glass. It can be slippery when wet. Ensure the surface is dry before stepping on.
- Do not jump on the scale or drop heavy objects on it, as this may damage the glass or internal components.
- This scale is for household use only and not intended for medical diagnosis or treatment.
- Keep the scale away from extreme temperatures and humidity.
- Do not attempt to disassemble or repair the scale yourself. This will void the warranty.
3. Package Contents
Please check the box for the following items:
- Ozeri ZB21-W WeightMaster Digital Bath Scale
- AAA Batteries (3 included)
- User Manual (this document)
4. Product Overview
The Ozeri ZB21-W WeightMaster scale combines advanced features with a sleek design to help you monitor your weight and health trends effectively.

Figure 1: Top view of the Ozeri ZB21-W WeightMaster Digital Bath Scale, showing the display and Ozeri logo.
Key Features:
- Weight Change Detection: Displays your current weight, the change from your last measurement, and changes from 3-day and 7-day averages.
- BMI Calculation: Provides your Body Mass Index.
- Color Alert Technology: The LCD display illuminates green for weight loss and red for weight gain, offering immediate visual feedback.
- User Recognition: Automatically identifies up to 5 unique users.
- StepOn Technology: Instantaneous readings upon stepping on the scale, no tapping required.
- High Capacity: Supports weights up to 400 lbs (180 kg).
- Durable Construction: Made with impact-resistant tempered glass and non-slip, scratch-resistant feet.

Figure 2: Side profile of the scale, illustrating its slim design.
5. Setup
5.1. Battery Installation
- Locate the battery compartment on the underside of the scale.
- Open the battery compartment cover.
- Insert 3 AAA batteries, ensuring correct polarity (+ and -).
- Close the battery compartment cover.
5.2. Initial Placement
Place the scale on a hard, flat, and stable surface. Avoid carpets or uneven flooring, as this can affect measurement accuracy.
5.3. Unit Selection (lbs/kg)
On the underside of the scale, near the battery compartment, you will find a small button or switch to toggle between pounds (lb) and kilograms (kg). Select your preferred unit before first use.
5.4. User Profile Setup
The scale can store data for up to 5 users. To set up a user profile:
- Step onto the scale. It will display your weight.
- Press the 'SET' button located on the display area. The user number (e.g., 'U1') will flash.
- Use the arrow buttons (left/right) to select a user number (U1-U5).
- Press 'SET' again to confirm the user number.
- The scale will then prompt for height. Use the arrow buttons to adjust your height and press 'SET'.
- The scale will then prompt for age. Use the arrow buttons to adjust your age and press 'SET'.
- The profile is now saved. The scale will automatically recognize you based on your weight when you step on it in the future.

Figure 3: The scale display during user profile setup, showing BMI and user selection.
6. Operating Instructions
6.1. Taking a Measurement
- Ensure the scale is on a hard, flat surface.
- Step onto the scale with bare feet. Stand still and centered on the scale.
- The scale will automatically turn on and display your weight.
- After a few seconds, the display will cycle through your current weight, weight change from previous measurement, 3-day average change, 7-day average change, and BMI.
- The scale will automatically turn off after a few seconds of inactivity.
6.2. Understanding the Color Alert Display
The Ozeri WeightMaster features a unique color-alert LCD display to provide immediate visual feedback on your weight trends:
- Green Illumination: Indicates a weight loss compared to your previous measurement.
- Red Illumination: Indicates a weight gain compared to your previous measurement.
- No Color Illumination (Blue/White): Indicates no significant change or the first measurement.

Figure 4: Illustration of the color alert system: Red indicates weight gain, Green indicates weight loss.

Figure 5: The scale display showing green illumination, indicating weight loss.

Figure 6: The scale display showing red illumination, indicating weight gain.
7. Maintenance and Care
- Clean the scale with a damp cloth and mild detergent. Do not use abrasive cleaners or immerse the scale in water.
- Store the scale in a cool, dry place.
- If the scale is not used for an extended period, remove the batteries to prevent leakage.
- Replace batteries when the low battery indicator appears on the display.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Scale does not turn on. | Batteries are dead or incorrectly installed. | Check battery polarity or replace with new AAA batteries. |
| Inaccurate readings. | Scale is on an uneven or soft surface; scale needs recalibration. | Place scale on a hard, flat surface. Step off, wait for it to turn off, then step on again for recalibration. |
| "Lo" or "Err" displayed. | Low battery or overload. | Replace batteries. Ensure weight does not exceed 400 lbs (180 kg). |
| User profile not recognized. | Significant weight change or multiple users with similar weight. | Manually select your user profile using the 'SET' and arrow buttons. |
9. Specifications
- Model: ZB21-W
- Capacity: 400 lbs / 180 kg
- Measurement Units: Pounds (lb), Kilograms (kg)
- Display: LCD with Color Alert Technology
- User Profiles: Up to 5 users
- Power Source: 3 x AAA Batteries (included)
- Material: Tempered Glass
- Product Dimensions: Approximately 31 x 30 x 2.3 cm (12.2 x 11.8 x 0.9 inches)
- Product Weight: Approximately 1.6 kg (3.5 lbs)
10. Warranty and Support
Ozeri products are manufactured to high-quality standards. For warranty information, technical support, or customer service inquiries, please refer to the warranty card included with your product or visit the official Ozeri website. Please have your model number (ZB21-W) and purchase details ready when contacting support.







