FDW FDW Criss Cross Chair

FDW Criss Cross Chair User Manual

Model: FDW Criss Cross Chair

1. Introduction

This manual provides comprehensive instructions for the assembly, operation, maintenance, and troubleshooting of your FDW Criss Cross Chair. Please read this manual thoroughly before assembly and use to ensure proper function and safety. This armless office desk chair is designed for comfort and efficiency, featuring an ergonomic design, wide seat, swivel, and airlift mechanism.

FDW Criss Cross Chair, front view

Figure 1.1: Front view of the FDW Criss Cross Chair in Ashy color. This image shows the chair's overall design, including the U-shaped backrest and wide seat, without armrests.

2. Important Safety Information

Please observe the following safety precautions to prevent injury or damage to the product:

  • Weight Capacity: Do not exceed the maximum weight capacity of 300 pounds (136 kg). Exceeding this limit may cause the chair to fail, leading to injury.
  • Assembly: Ensure all components are securely fastened and the chair is stable before use. Improper assembly can lead to instability and tipping.
  • Stability: Avoid sudden movements or leaning excessively, especially when adjusting height or swiveling, to prevent tipping.
  • Children: Keep children away from the chair during assembly. Do not allow children to play on or around the chair unsupervised.
  • Maintenance: Regularly inspect the chair for loose parts, damage, or wear. Do not use the chair if any components are damaged.
  • Placement: Use the chair on a flat, stable surface. Avoid placing it on uneven ground or near obstacles that could cause it to tip.

Proposition 65 Warning: This product may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

3. Package Contents and Parts Identification

Before beginning assembly, verify that all parts listed below are present and undamaged. If any parts are missing or damaged, please contact customer support.

Exploded view of chair components

Figure 3.1: Exploded view showing all components of the FDW Criss Cross Chair. This image illustrates the individual parts, such as the seat, backrest, gas lift, and base, before assembly.

Parts List:

  • Seat Cushion (1)
  • Backrest (1)
  • Gas Lift Cylinder (1)
  • Base (1)
  • Screws and Allen Wrench (Hardware Pack)

4. Setup and Assembly Instructions

Assembly of the FDW Criss Cross Chair is straightforward and typically takes about 10-30 minutes. Follow these steps carefully:

  1. Prepare the Base: Place the chair base (with the cross-legged design) on a flat, stable surface. Ensure the non-slip bottom pads are facing down.
  2. Insert Gas Lift: Insert the wider end of the gas lift cylinder into the center hole of the chair base. Press down firmly to secure it.
  3. Attach Seat to Gas Lift: Carefully align the center mechanism of the seat cushion with the top (narrower) end of the gas lift cylinder. Gently lower the seat onto the gas lift until it is seated securely.
  4. Attach Backrest: Position the backrest against the rear of the seat cushion. Align the screw holes on the backrest with the corresponding holes on the seat's frame. Insert the provided screws and tighten them using the Allen wrench. Do not overtighten.
Chair assembly step showing backrest attachment

Figure 4.1: Illustration of attaching the backrest to the seat cushion during assembly. This image highlights the connection points and the use of screws for secure fastening.

Once assembled, test the chair's stability and all functions before regular use.

5. Operating Instructions

Your FDW Criss Cross Chair offers adjustable features for optimal comfort and functionality.

5.1 Height Adjustment

To adjust the chair's height:

  • To Raise: While standing, pull the lever located under the right side of the seat upwards. The seat will rise automatically. Release the lever when the desired height is reached.
  • To Lower: While seated, pull the lever located under the right side of the seat upwards. The seat will lower. Release the lever when the desired height is reached.
Chair height adjustment lever

Figure 5.1: Close-up of the height adjustment lever located beneath the seat. This image demonstrates how to operate the lever for raising or lowering the chair.

5.2 Swivel Function

The chair features a 360-degree swivel function, allowing for easy movement and access to different areas of your workspace without needing to reposition the entire chair.

Chair with 360-degree swivel indication

Figure 5.2: The FDW Criss Cross Chair demonstrating its 360-degree swivel capability. This image visually represents the chair's ability to rotate freely.

5.3 Rocking Function (Tilt Tension)

The chair includes a rocking function with adjustable tilt tension. To adjust the rocking tension:

  • Locate the round knob under the seat, typically at the front or center.
  • Turn the knob clockwise to increase the tension, making it harder to recline.
  • Turn the knob counter-clockwise to decrease the tension, allowing for easier reclining.
Rocking function knob under chair

Figure 5.3: Detail of the rocking function knob located beneath the chair seat. This image shows the knob used to adjust the recline tension of the chair.

6. Care and Maintenance

Proper care and maintenance will extend the life of your FDW Criss Cross Chair.

  • Cleaning: For general cleaning, wipe the fabric with a soft, damp cloth. For stubborn stains, use a mild fabric cleaner and follow the product instructions. Test on an inconspicuous area first. Avoid harsh chemicals or abrasive cleaners.
  • Inspection: Periodically check all screws and bolts to ensure they are tight. Retighten if necessary.
  • Moving the Chair: When moving the chair, lift it rather than dragging it to prevent damage to the base or floor.
  • Sunlight Exposure: Avoid prolonged exposure to direct sunlight, which can cause fabric fading.

7. Troubleshooting

This section addresses common issues you might encounter with your FDW Criss Cross Chair.

ProblemPossible CauseSolution
Chair is wobbly or unstable.Loose screws or improper assembly.Check all assembly screws and tighten them securely. Ensure the gas lift is fully seated in the base.
Chair does not adjust height.Gas lift malfunction or lever not engaged.Ensure the height adjustment lever is fully pulled. If the issue persists, the gas lift may need replacement. Contact customer support.
Chair makes noise when swiveling.Lack of lubrication or debris in swivel mechanism.Clean any debris from the swivel mechanism. Apply a silicone-based lubricant to the moving parts if accessible.
Chair leans to one side.Uneven floor or damaged base/gas lift.Ensure the chair is on a flat surface. Inspect the base and gas lift for any visible damage.

If you encounter an issue not listed here or if the suggested solutions do not resolve the problem, please contact FDW customer support for assistance.

8. Product Specifications

FeatureDetail
BrandFDW
Model NameArmless Cross Legged Office Desk Chair
ColorAshy
Product Dimensions (D x W x H)26"D x 26"W x 32"H (Overall)
Seat Height Range14.6" to 17.5" (from floor)
Seat Depth19 inches
Maximum Weight Recommendation300 Pounds (136 kg)
MaterialSponge (Fill Material), Skin-friendly Fabric
Back StyleSolid Back, U-shaped
Arm StyleArmless
FeaturesAdjustable Height, 360° Swivel, Rocking Function (Adjustable Tension)
Item Weight24 pounds
Detailed product dimensions diagram

Figure 8.1: Diagram illustrating the detailed dimensions of the FDW Criss Cross Chair, including height, width, depth, and seat height range.

9. Warranty and Support

FDW stands behind the quality of its products. For specific warranty information, please refer to the warranty card included with your purchase or visit the official FDW website. In most cases, a standard manufacturer's warranty covers defects in materials and workmanship.

Customer Support:

If you have any questions, require assistance with assembly, or need to report a missing/damaged part, please contact FDW customer support:

  • Website: Visit the FDW Store on Amazon
  • Email/Phone: Please refer to the contact information provided on the product packaging or the FDW official website for the most current support details.

Please have your model name ("FDW Criss Cross Chair") and purchase date available when contacting support.

© 2025 FDW. All rights reserved.

This manual is subject to change without notice.