Introduction
Welcome to the user manual for your AT&T Essentials True Wireless Mellow Vue Earbuds. This guide provides detailed instructions on how to set up, operate, maintain, and troubleshoot your earbuds to ensure optimal performance and user experience. Please read this manual thoroughly before using your device.
Package Contents
- AT&T Essentials True Wireless Mellow Vue Earbuds (Left and Right)
- Wireless Charging Case with Touch Screen Display
- USB-C to USB-C Charging Cable
- Multiple Sizes of Earbud Tips
- User Manual (this document)
Product Overview


The AT&T Essentials Mellow Vue Earbuds feature a true wireless design with an ergonomic fit for comfortable, extended wear. The accompanying charging case includes a touch screen white LED display for easy interaction and monitoring. These earbuds offer premium sound quality and active noise cancellation for an immersive audio experience.


Setup
1. Charging the Case and Earbuds
Before first use, fully charge the charging case and earbuds. Place the earbuds into the charging case. Connect the USB-C charging cable to the case's USB-C port and the other end to a compatible power source. The touch screen display on the case will indicate the charging status and battery levels.
2. Pairing with a Device
- Ensure the earbuds are in the charging case and the case lid is open.
- On your smartphone, tablet, or other Bluetooth-enabled device, navigate to the Bluetooth settings.
- Search for new devices. The earbuds should appear as "AT&T Mellow Vue" or similar.
- Select the earbuds to initiate pairing. A voice prompt or indicator on the case display will confirm successful pairing.
The earbuds utilize Bluetooth 4.0 for wireless connectivity and are compatible with various devices including cellphones, laptops, desktops, tablets, smart speakers, and televisions.
3. Selecting Earbud Tips
The package includes multiple sizes of earbud tips. Choose the size that provides a secure and comfortable fit for optimal sound quality and noise isolation. A proper fit is crucial for effective active noise cancellation.
Operating Instructions
Earbud Touch Controls
The earbuds feature touch-sensitive controls for various functions. Specific tap patterns (single, double, triple tap, long press) on either earbud control playback, calls, and sound modes. Refer to the quick start guide included with your product for detailed touch control gestures.
Charging Case Touch Screen Display
The charging case features a white LED touch screen display that provides access to several functions and information.

Swipe on the screen to navigate through different modes and settings. Functions accessible via the touchscreen include:
- Battery Levels: View the charge percentage for each earbud and the charging case.
- Music Playback Control: Play, pause, skip tracks.
- Volume Adjustment: Increase or decrease audio volume.
- Active Noise Cancellation (ANC) Control: Toggle ANC on/off or switch to Ambient Sound mode.
- Equalizer Settings: Select from preset equalizer modes (e.g., Popular, DJ, Voice).
- Find My Earphone: Activate a sound to locate misplaced earbuds.
- Stopwatch: Utilize a built-in stopwatch function.
- Voice Assist: Activate your device's voice assistant.
- Call Management: Answer or end calls directly from the case display.
Active Noise Cancellation (ANC) and Ambient Sound
The earbuds feature Active Noise Cancellation to reduce ambient noise. A long press on an earbud or selection via the touchscreen case can switch between ANC mode and Ambient Sound mode. Ambient Sound mode allows you to hear your surroundings while listening to audio, enhancing situational awareness.
Maintenance
Cleaning
Regularly clean your earbuds and charging case to maintain performance and hygiene. Use a soft, dry, lint-free cloth. Avoid using abrasive materials, solvents, or spray cleaners. Do not allow moisture into any openings.
Charging Practices
To prolong battery life, avoid fully discharging the earbuds and case frequently. Charge them regularly, especially if they will not be used for an extended period.
Water Resistance
These earbuds are not water resistant. Avoid exposure to water, sweat, rain, or any liquids, as this can cause permanent damage to the device.
Troubleshooting
- Earbuds not pairing: Ensure both earbuds are charged and in the case. Open the case lid and check your device's Bluetooth settings. Try turning Bluetooth off and on again on your device.
- No sound or low volume: Check the volume levels on both your connected device and the earbuds (via touch controls or case display). Ensure earbuds are properly seated in your ears.
- Touch controls unresponsive: Ensure your fingers are clean and dry. Try cleaning the touch sensor area on the earbuds.
- Charging case display unresponsive: Ensure the case is charged. If the issue persists, try connecting the charging cable to reset it.
- Intermittent connection: Move closer to your connected device and ensure there are no major obstructions between the earbuds and the device.
If problems persist, consult the AT&T support website or contact customer service for further assistance.
Specifications
| Feature | Specification |
|---|---|
| Model Name | True Wireless Mellow Vue Earbuds |
| Connectivity Technology | Wireless (Bluetooth 4.0) |
| Noise Control | Active Noise Cancellation |
| Control Method | Touch |
| Audio Driver Type | Dynamic Driver |
| Frequency Range | 20 Hz - 20,000 Hz |
| Impedance | 8 Ohm |
| Sensitivity | 8 dB |
| Earbud Playtime | Up to 5 hours |
| Total Playtime (with case) | Up to 20 hours (5 hours earbuds + 15 hours case) |
| Charging Port | USB-C |
| Water Resistance Level | Not Water Resistant |
| Item Weight | 0.12 Kilograms (4.2 ounces) |
| Compatible Devices | Cellphones, Laptops, Desktops, Tablets, Smart Speakers, Televisions |
Warranty and Support
For warranty information and customer support, please refer to the documentation included with your purchase or visit the official AT&T Accessories website. You can also find additional support resources and FAQs there.
Manufacturer: AT&T
ASIN: B0DK2HFYK2
UPC: 849944093903







