Promate AIRCLIP

Promate AirClip True Wireless Open-Ear Clip Earbuds

Model: AIRCLIP

Introduction

Thank you for choosing the Promate AirClip True Wireless Open-Ear Clip Earbuds. This manual provides essential information for setting up, operating, and maintaining your new earbuds. Please read it thoroughly before use to ensure optimal performance and longevity of your device.

Package Contents

Ensure all items are present in your package:

  • 1x Promate AirClip Open TWS Earbuds
  • 1x Charging Case
  • 1x Charging Cable
  • 1x User Manual

Product Overview

The Promate AirClip earbuds feature an innovative Open Wearable Stereo (OWS) technology with an ergonomic open-ear clip design for comfortable and stable wear. They incorporate IntelliTouch controls for easy management of audio and calls, and AudioFit™ technology for a secure fit during various activities.

Promate AirClip Earbuds and Charging Case

Image: Promate AirClip earbuds and charging case, highlighting the Open Wearable Stereo (OWS) and clip-on design.

Promate AirClip Earbud on Ear

Image: A person wearing an AirClip earbud, illustrating the open ear design, ergonomic fit, lightweight nature, and stable AudioFit technology.

Setup

1. Charging the Earbuds and Case

Before first use, fully charge the AirClip earbuds and their charging case. The charging case has a 500mAh battery, and each earbud has a 50mAh battery. A full charge takes approximately 2 hours and provides up to 6 hours of playback for the earbuds, extending to 28 hours with the charging case.

  • Connect the provided charging cable to the charging port on the case and a USB power source.
  • The indicator lights on the case will show the charging status.
  • Place the earbuds into the charging case to charge them.
Promate AirClip Charging and Battery Life

Image: Graphic illustrating the charging process and battery life, showing 2 hours of charging provides 28 hours of usage with the case.

2. Pairing with a Device

The AirClip earbuds use Bluetooth 5.3 for a stable wireless connection.

  • Open the charging case. The earbuds will automatically enter pairing mode.
  • On your device (smartphone, tablet, etc.), enable Bluetooth.
  • Search for "Promate AirClip" in the list of available Bluetooth devices and select it to connect.
  • Once paired, the earbuds will automatically connect to your device when removed from the case and Bluetooth is enabled.

Dual Pairing Mode: The AirClip supports dual pairing, allowing you to connect to two devices simultaneously. This enables seamless switching between work calls on one device and music on another.

Operating Instructions

The AirClip earbuds feature IntelliTouch controls for easy operation.

Promate AirClip IntelliTouch Control

Image: A user demonstrating touch control on the Promate AirClip earbud.

1. Power On/Off

  • Power On: Open the charging case, and the earbuds will power on automatically. Alternatively, long-press the touch area on both earbuds for 3 seconds.
  • Power Off: Place the earbuds back into the charging case and close the lid. Alternatively, long-press the touch area on both earbuds for 5 seconds.

2. Music Playback

  • Play/Pause: Single tap on either earbud.
  • Next Track: Double tap on the right earbud.
  • Previous Track: Double tap on the left earbud.
  • Volume Up: Triple tap on the right earbud.
  • Volume Down: Triple tap on the left earbud.

3. Call Management

Promate AirClip Stereo Calls

Image: AirClip earbuds next to a phone showing an incoming call, highlighting crystal clear calls and high-definition microphone.

  • Answer/End Call: Single tap on either earbud.
  • Reject Call: Long-press on either earbud for 2 seconds.

4. Voice Assistant

  • Activate Voice Assistant: Long-press on the left earbud for 2 seconds.

5. Game Mode

The AirClip features a low-latency game mode for an enhanced gaming experience.

  • Toggle Game Mode: Long-press on the right earbud for 2 seconds.
Promate AirClip Low Latency Game Mode

Image: AirClip earbuds with a phone displaying a gaming scene, indicating low latency for gaming.

Maintenance

1. Cleaning

  • Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth.
  • Do not use harsh chemicals, cleaning solvents, or strong detergents.
  • Avoid getting moisture into any openings.

2. Storage

  • When not in use, store the earbuds in their charging case to protect them and keep them charged.
  • Store in a cool, dry place, away from extreme temperatures and direct sunlight.

The AirClip earbuds are IPX4 water-resistant, meaning they are protected against splashing water from any direction. This makes them suitable for outdoor activities and workouts, but they are not designed for submersion in water.

Promate AirClip IPX4 Water Resistance

Image: AirClip earbuds and case with water droplets, illustrating IPX4 water resistance.

Troubleshooting

If you encounter any issues with your Promate AirClip earbuds, refer to the following common solutions:

ProblemSolution
Earbuds not pairing with device.
  • Ensure earbuds are charged and out of the case.
  • Turn off and on Bluetooth on your device.
  • Forget "Promate AirClip" from your device's Bluetooth list and try pairing again.
  • Ensure earbuds are not connected to another device.
No sound from earbuds.
  • Check device volume and earbud volume.
  • Ensure earbuds are properly connected to your device.
  • Try playing different audio.
Earbuds not charging.
  • Ensure the charging cable is securely connected to both the case and power source.
  • Check if the power source is working.
  • Ensure earbuds are correctly seated in the charging case.
  • Clean the charging contacts on both earbuds and the case.
Intermittent connection.
  • Ensure your device is within 10 meters (33 feet) of the earbuds.
  • Avoid obstacles between the earbuds and your device.
  • Minimize interference from other wireless devices.

Specifications

Model NameAirClip
Bluetooth Version5.3
Bluetooth Frequency Range2.402GHz - 2.480GHz
Operating Distance<10m
Earbuds Battery Capacity50mAh * 2
Charging Case Battery Capacity500mAh
Charging Time2 Hours
Playback Time (Earbuds)Up to 6 hours
Total Playback Time (with Case)Up to 28 hours
Standby Time100 Hours
Audio Driver Size12mm
Impedance16 Ohms
Speaker Frequency50-5KHz
Mic Sensitivity-38dB±1.5
Water ResistanceIPX4
Control TypeTouch
MaterialPolycarbonate (PC)
Item Weight (Earbuds + Case)100g
ManufacturerPromate Technologies
Country of OriginChina

Warranty and Support

Promate products are designed with quality and reliability in mind. For information regarding warranty coverage and customer support, please refer to the warranty card included in your package or visit the official Promate website. Keep your purchase receipt as proof of purchase for warranty claims.

For further assistance, please contact Promate customer support through their official channels.

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