Introduction
Welcome to the WINDHORSE Electric Bike W3 user manual. This guide provides essential information for the safe and efficient operation, assembly, maintenance, and troubleshooting of your new electric bicycle. Please read this manual thoroughly before your first ride.

The WINDHORSE Electric Bike W3 is a compact and foldable e-bike designed for urban commuting and recreational use, featuring a convenient rear basket.
Setup and Assembly
Your WINDHORSE W3 Electric Bike comes mostly pre-assembled. Follow these steps to complete the setup:
Unboxing and Initial Setup
This video demonstrates the unboxing process of the WINDHORSE W3 Electric Bike, showing how the bike is securely packaged and the initial removal of protective materials, as well as basic assembly steps like attaching the seat and pedals.
Handlebar and Seat Adjustment
The handlebars and seat post are designed for quick and easy installation and adjustment. Adjust the seat height to ensure a comfortable and safe riding position, allowing your feet to comfortably reach the ground when stopped.

The adjustable seat and foldable handlebar of the WINDHORSE W3 Electric Bike are designed for rider comfort and portability, accommodating various rider heights.
Pedal Installation
The pedals are marked 'L' for left and 'R' for right. Ensure you attach them to the correct crank arms. The left pedal tightens counter-clockwise, and the right pedal tightens clockwise. Use the provided tool to securely fasten them.

The image shows the included pedals and basic tools for assembly, highlighting the left and right pedal markings for correct installation.
Operating Your E-Bike
Powering On
Insert the key into the ignition located on the handlebar. Turn it once to activate the battery display. Turn it a second time to turn on the headlight for improved visibility.

The LED display shows the battery level, and the key ignition is used for powering on the bike and activating the headlight.
Riding Modes and Performance
The W3 offers two primary riding modes:
- Electric-Only Mode: Use the full-twist throttle on the handlebar for pure electric propulsion, reaching speeds up to 22 MPH.
- Pedal-Assist System (PAS) Mode: Pedal normally, and the motor will provide assistance, making pedaling easier and extending your range up to 35 miles.
This video showcases the WINDHORSE W3 Electric Bike in action, demonstrating its ease of use, 22 MPH top speed, and 20-35 mile range in various settings.
Speed Settings
The default factory speed setting is 15.5 MPH. To achieve a higher speed of up to 22 MPH, refer to the manual for instructions on unlocking the speed limit. Always comply with local laws and regulations regarding e-bike speed limits.
Key Features
Powerful Motor
Equipped with a 500W brushless hub motor, the W3 can reach a top speed of 22 mph and climb 30-degree inclines with ease, with a peak power of 715W.

A close-up of the 715W peak motor and rear wheel, illustrating the powerful hub motor design.
Certified Lithium Battery
The 36V 288Wh lithium battery is UL 2849 certified, ensuring safety and reliability. It provides a range of up to 20 miles in electric-only mode and 35 miles in PAS mode. Charging time is approximately 4-5 hours.

A visual representation of the efficient 36V/8.0Ah 288Wh lithium battery, highlighting its range and fast charging capabilities.
Dual Suspension System
The dual suspension system (front fork and rear) provides a smooth and comfortable ride, absorbing shocks on various terrains, improving overall ride quality.

A diagram illustrating the dual suspension system on the front and rear of the bike, designed for safety and comfort on bumpy roads.
Dual Disc Brakes
For reliable stopping power, the W3 features dual disc brakes on both the front and rear wheels, ensuring confident and safe braking in various conditions.

A close-up of the dual disc brakes, emphasizing their strong braking ability for enhanced safety.
Foldable Design
The bike's foldable handlebars and height-adjustable seat allow for minimal storage space and easy portability, making it ideal for urban commuting or travel.

The compact, folded design of the WINDHORSE W3 Electric Bike, demonstrating its portability for transport in a car trunk.
Rear Basket & Safety Lights
A practical rear basket is included for carrying personal items or groceries. The bike is equipped with a bright headlight and rear reflector for enhanced visibility and safety, especially during night rides.

The integrated rear basket and safety light, ensuring visibility and utility for daily use.
Maintenance
Battery Care
To prolong battery life, charge it regularly and avoid fully draining it. Store the bike in a cool, dry place away from extreme temperatures.
Tire Pressure
Regularly check and maintain the recommended tire pressure for optimal performance, efficiency, and safety. Refer to the tire sidewall for recommended PSI.
Brake System
Inspect brake pads and discs periodically for wear. Ensure brake levers are responsive and provide adequate stopping power. Adjust or replace components as needed by a qualified technician.
General Cleaning
Clean the bike regularly with a damp cloth. Avoid using high-pressure water jets directly on electrical components to prevent damage.
Troubleshooting
No Power
Check if the key is fully inserted and turned to the 'ON' position. Ensure the battery is charged. If the issue persists, consult the full user manual or contact support.
Motor Not Engaging
Verify that the throttle is engaged or that you are pedaling in PAS mode. Check for any loose cable connections to the motor or controller. Ensure brake levers are not partially engaged.
Reduced Range
Battery performance can be affected by temperature, terrain, rider weight, and riding style. Ensure the battery is fully charged before each ride. Consider reducing throttle usage and relying more on pedal-assist for longer distances.
Specifications
| Feature | Detail |
|---|---|
| Bike Type | Electric Bike |
| Age Range (Description) | Youth Adult Teen |
| Brand | WINDHORSE |
| Number of Speeds | 1 |
| Color | Black |
| Wheel Size | 14 Inches |
| Frame Material | Carbon Steel |
| Suspension Type | Dual |
| Special Feature | Disc, Dual Suspension, Basket, Rechargeable, Adjustable Seat |
| Included Components | Reflectors, Manual, Basket, Tool Kit |
| Brake Style | Disc |
| Cartoon Character | Commuting Electric Bike, Short Women, Students Bike, Short-trip, Recreational needs, Go to School |
| Specific Uses For Product | School, Trail, Road, Gravel, Commuting |
| Theme | City Electric Bike, Campus Ebike, Commuting Ebike, Student Ebike |
| Style | urban Ebike |
| Model Name | W3 |
| Power Source | Battery Powered |
| Wattage | 500 watts |
| Wheel Material | Aluminum |
| Year | 2024 |
| Lithium Battery Energy Content | 288 Watt Hours |
| Warranty Type | Limited |
| Maximum Weight Recommendation | 330 Pounds |
| Assembly Required | Yes |
| Bicycle Gear Shifter Type | Twist Grip |
| Is Autographed | No |
| Number of Handles | 1 |
| Skill Level | Intermediate |
| Minimum User Height | 5.2 Inches |
| Fender Material | Plastic |
| Bicycle Drivetrain Type | hub drive |
| Electric Assist Type | pedelec |
| Manufacturer | Dongguan Wind Horse New Energy Technology Limited |
| Package Weight | 28 Kilograms |
| Brand Name | WINDHORSE |
| Number of Items | 1 |
| ASIN | B0DHRVQWV2 |
| Customer Reviews | 4.1 4.1 out of 5 stars 26 ratings 4.1 out of 5 stars |
| Best Sellers Rank | #107,987 in Sports & Outdoors (See Top 100 in Sports & Outdoors) #296 in Adult Electric Bicycles |
| Date First Available | September 23, 2024 |
Warranty and Support
Warranty Information
The WINDHORSE Electric Bike W3 comes with a Limited Warranty. Please refer to the included manual for specific terms and conditions regarding coverage and duration.
Customer Support
For any inquiries, technical assistance, or support, please visit the official WINDHORSE website or contact customer service directly.
Official Store: WINDHORSE Official Store on Amazon
Contact Page: windhorse.com/pages/contact

