Introduction
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Apple AirPods Max Wireless Over-Ear Headphones. Please read this guide thoroughly to ensure optimal performance and longevity of your device.

Image: Apple AirPods Max headphones, showcasing their over-ear design and premium finish.

Image: A person wearing Apple AirPods Max, illustrating the immersive over-ear listening experience.
Setup
What's in the Box
Your AirPods Max package includes the following items:
- AirPods Max (USB-C)
- Smart Case
- USB-C Charge Cable
- Documentation

Image: The contents of the AirPods Max box, showing the headphones, Smart Case, and USB-C charge cable.
Initial Pairing
To pair your AirPods Max with an Apple device:
- Ensure your Apple device (iPhone, iPad, Mac) has Bluetooth enabled.
- Bring your AirPods Max, while in their Smart Case, close to your unlocked Apple device.
- Open the Smart Case. A setup animation will appear on your device's screen.
- Tap Connect to complete the pairing process.
Charging
Charge your AirPods Max using the included USB-C Charge Cable. Connect one end to the USB-C port on the AirPods Max and the other end to a compatible USB-C power adapter (sold separately) or a USB-C port on your computer.
- A 5-minute charge provides approximately 1.5 hours of listening time.
- Storing AirPods Max in the Smart Case preserves battery charge by placing them in an ultra-low-power state.
Operating Your AirPods Max
Controls
The Digital Crown and Noise Control button provide precise control over your audio and calls:
- Digital Crown:
- Turn to adjust volume.
- Press once to play/pause media or answer a call.
- Press twice to skip forward or end a call.
- Press three times to skip back.
- Press and hold to activate Siri.
- Noise Control Button: Press to switch between Active Noise Cancellation and Transparency mode.
- Hey Siri: Say "Hey Siri" to activate the voice assistant for various tasks like playing music, making calls, or getting directions.
Active Noise Cancellation and Transparency Mode
AirPods Max offer two distinct listening modes:
- Active Noise Cancellation: This mode actively blocks out external environmental sounds, allowing you to focus on your audio. It removes up to 2x more background noise.
- Transparency Mode: This mode allows you to hear your surroundings while still enjoying your audio. It's ideal for situations where you need to be aware of your environment.

Image: A person wearing AirPods Max, illustrating the effectiveness of Active Noise Cancellation for an immersive audio experience.
Personalized Spatial Audio
Experience immersive audio with dynamic head tracking. Personalized Spatial Audio places sound all around you, adapting to your unique ear shape. This feature supports select songs, shows, and movies in Dolby Atmos.

Image: A person wearing AirPods Max, emphasizing the immersive experience of Personalized Spatial Audio.
Automatic Switching
AirPods Max automatically switch between your iPhone, iPad, and Mac, providing a seamless listening experience across your Apple devices.
Maintenance
Cleaning Your AirPods Max
To maintain the appearance and functionality of your AirPods Max:
- Wipe the ear cups and headband with a soft, lint-free cloth.
- Avoid using abrasive materials, solvents, or harsh chemicals.
- Do not submerge AirPods Max in water or expose them to excessive moisture.
Storage
Always store your AirPods Max in the Smart Case when not in use. This protects the headphones and helps conserve battery life by putting them into an ultra-low-power state.

Image: Apple AirPods Max nestled within their Smart Case, designed for protection and battery conservation.
Troubleshooting
If you encounter issues with your AirPods Max, try the following steps:
- No Sound:
- Ensure AirPods Max are properly connected to your device.
- Check the volume level on both your AirPods Max (Digital Crown) and your connected device.
- Verify that AirPods Max have sufficient battery charge.
- Pairing Issues:
- Restart your connected device.
- Place AirPods Max back in their Smart Case, wait a few seconds, then try pairing again.
- If issues persist, you may need to reset your AirPods Max. Refer to Apple's official support for detailed reset instructions.
- Active Noise Cancellation Not Working:
- Ensure the ear cushions are properly seated and form a good seal around your ears.
- Press the Noise Control button to cycle through modes and ensure Active Noise Cancellation is selected.
Specifications
| Feature | Detail |
|---|---|
| Model Number | MWW83AM/A |
| Product Dimensions | 24.35 x 23.99 x 8.1 inches |
| Item Weight | 2 Pounds (384.8 grams for AirPods Max, 134.5 grams for Smart Case) |
| Brand | Apple |
| Ear Placement | Over Ear |
| Form Factor | Over Ear |
| Impedance | 32 Ohms |
| Audio Technology | Apple-designed dynamic driver, Active Noise Cancellation, Transparency mode, Personalized Spatial Audio with dynamic head tracking, Adaptive EQ |
| Battery Life (Listening) | Up to 20 hours with ANC or Transparency mode enabled |
| Battery Life (Talk Time) | Up to 20 hours |
| Charging | USB-C connector |
| Compatibility | iPhone 6s or later, iPod touch (7th gen), MacBook (Retina, 12-inch, Early 2015) or later, iPad Pro 9.7-inch or later, Apple Watch Models, Apple TV 4K/HD |
| Sensors | Optical, Position, Case-detect, Accelerometer (each ear cup), Gyroscope (left ear cup) |
| Chip | Apple H1 headphone chip (each ear cup) |
| Microphones | Nine total (eight for ANC, three for voice pickup) |
| Connectivity | Bluetooth 5.0 wireless technology |
Warranty and Support
For detailed warranty information, technical support, and service options for your Apple AirPods Max, please visit the official Apple Support website or contact Apple customer service directly.
You can find comprehensive resources, including FAQs, troubleshooting guides, and contact information, at support.apple.com/airpods-max.