Olive Air High-Performance Hearing Support Device (Black) - User Manual

1. Introduction

This manual provides essential instructions for the safe and effective use of your Olive Air High-Performance Hearing Support Device. Please read this manual thoroughly before using the device and retain it for future reference.

The Olive Air device is designed to enhance hearing, provide audio entertainment, and offer ear-brain training functionalities. It is not a medical hearing aid.

2. Package Contents

Verify that all items are present in your package:

• Olive Air Earbuds (Left and Right)
• Charging Case
• USB Charging Cable
• Various Sizes of Eartips
• Remote Control
• User Manual (this document)

Image: Olive Air earbuds shown inside their charging case, with the case lid open. The earbuds are black with the 'Olive' logo.

3. Safety Information

• Do not expose the device to extreme temperatures or direct sunlight.
• Keep out of reach of children and pets.
• Do not attempt to disassemble or modify the device.
• This product is not a medical hearing aid. Consult a medical professional for hearing loss diagnosis and treatment.
• Avoid using the device at excessively high volumes for prolonged periods to prevent hearing damage.
• Ensure the device is dry before charging.

4. Setup

4.1 Initial Charging

1. Place both Olive Air earbuds into the charging case.
2. Connect the charging case to a power source using the provided USB cable.
3. Charge the device for approximately 30 minutes for initial use. A full charge provides approximately 8 hours of operation.
4. The LED indicator on the charging case will illuminate during charging.

Image: A close-up view of an Olive Air earbud being inserted into its charging case. This illustrates the correct placement for charging.

4.2 Eartip Selection and Fitting

Select the eartips that provide the most comfortable and secure fit for your ears. A proper fit is crucial for optimal sound quality and noise cancellation.

• Gently insert the earbud into your ear canal.
• Twist slightly until it feels snug and comfortable.
• Test different eartip sizes to find the best seal.

4.3 Pairing with a Device (Bluetooth)

The Olive Air supports Bluetooth 5.3 for wireless connection.

1. Ensure the earbuds are in the charging case and the lid is open.
2. Activate Bluetooth on your smartphone or other device.
3. Select "Olive Air" from the list of available Bluetooth devices.
4. The device will automatically pair.

For detailed adjustments and brain training programs, download the dedicated Olive app. The app allows for equalizer settings and precise frequency adjustments.

5. Operating Instructions

5.1 Power On/Off

• To power on: Remove the earbuds from the charging case. They will automatically power on.
• To power off: Place the earbuds back into the charging case and close the lid. They will automatically power off and begin charging.

5.2 Switching Modes (Hearing Support / Wireless Earphones)

The Olive Air device can switch between hearing support mode and wireless earphone mode with a single button press. Refer to the remote control or the Olive app for specific button functions.

5.3 Volume Adjustment

Volume can be adjusted using the included remote control or the Olive app. The remote control offers simple, independent left/right volume adjustments across 10 levels.

Note: There may be a slight delay (approx. 0.5 seconds) between pressing a button on the remote and the device responding. Adjust slowly.

5.4 Noise Cancellation

The device features Active Noise Cancelling (ANC) to reduce ambient noise. This function is particularly effective in wireless earphone mode for enjoying music or movies. Noise cancellation levels can be adjusted (e.g., 3 levels) via the app or remote.

5.5 Sound Amplification Features

• Directional Sound Pickup: Choose between "omnidirectional" or "forward-facing" sound pickup to focus on desired sounds.
• Clear Voice Enhancement: The Olive Air's microphones identify and amplify individual voices, delivering clear sound while suppressing background noise.
• Brain Training Function: Utilize the ear-brain training program, supervised by Professor Kawashima, available through the Olive app to enhance auditory abilities.

6. Maintenance

• Cleaning: Regularly clean the earbuds and charging case with a soft, dry cloth. Do not use liquids or abrasive cleaners.
• Eartips: Remove and clean eartips periodically. Replace them if they become worn or damaged.
• Storage: When not in use, store the device in its charging case in a cool, dry place.
• Water Resistance: The device is IPX4 water-resistant, meaning it is protected against splashing water from any direction. It is not designed for submersion.

7. Troubleshooting

If the problem persists, please contact customer support.

8. Specifications

9. Warranty and Support

Olive Union is committed to providing support for its products. For any questions regarding usage, adjustments, or troubleshooting, please contact our customer support team.

Specific warranty details are typically provided with your purchase documentation. Please refer to those documents for information on warranty period and coverage.

For further assistance, please visit the official Olive Union store or contact customer service via the details provided on the product packaging or official website.

Visit the Official Olive Union Store on Amazon.co.jp