1. Introduction
This manual provides essential information for the safe and efficient use of your Itel it2165s mobile phone. Please read this manual carefully before using the device to ensure proper operation and to understand its features. The Itel it2165s is a feature phone designed for reliable communication, featuring a 2-inch display, KingVoice technology, Bluetooth connectivity, and a long-lasting 1200 mAh battery.
2. Package Contents
Verify that all items listed below are present in your product package:
- Itel it2165s Mobile Phone
- Battery
- Charger
- Power Adapter
- User Manual (this document)
- Warranty Card
Video: An overview of the Itel it2165s mobile phone, highlighting its features and the contents of the product box. This video provides a visual guide to what you can expect to find upon unboxing your new device.
3. Product Overview
The Itel it2165s features a compact design with a 2-inch display and a comfortable keypad for easy navigation and typing. Below are images illustrating the phone's various angles and components.




4. Setup
4.1. Inserting the SIM Card
- Carefully remove the back cover of the phone.
- If the battery is inserted, remove it by gently lifting it from the designated slot.
- Locate the SIM card slot(s). Insert your SIM card(s) into the slot(s) with the gold contacts facing down, ensuring it clicks into place.
4.2. Inserting the Battery
- Align the battery's gold contacts with the contacts in the phone's battery compartment.
- Gently press the battery down until it is securely seated.
- Replace the back cover, ensuring it snaps firmly into place.
4.3. Charging the Phone
- Connect the charger to the charging port on your phone.
- Plug the power adapter into a standard electrical outlet.
- The battery indicator on the screen will show the charging status. Allow the phone to charge completely before first use.
5. Basic Operations
5.1. Powering On/Off
- To Power On: Press and hold the Power/End Call button until the screen lights up.
- To Power Off: Press and hold the Power/End Call button until the power-off options appear, then select 'Power Off'.
5.2. Making and Receiving Calls
- Making a Call: Enter the phone number using the keypad and press the Call button (usually green).
- Receiving a Call: When a call comes in, press the Call button to answer. To reject, press the End Call button (usually red).
5.3. Sending and Receiving Messages
- Navigate to the 'Messages' menu.
- Select 'Write Message' or 'New Message'.
- Enter your message and the recipient's number, then send.
- Incoming messages will be displayed on the screen or can be accessed from the 'Inbox'.
5.4. KingVoice Feature
The KingVoice feature provides superior voice quality for clear and sharp conversations. This technology enhances audio during calls, ensuring you hear and are heard clearly.
5.5. Bluetooth Connectivity
Your Itel it2165s supports Bluetooth for wireless connectivity with compatible devices such as headsets or other phones.
- Go to 'Settings' > 'Connectivity' > 'Bluetooth'.
- Turn Bluetooth 'On'.
- Select 'Paired Devices' or 'Search for Devices' to connect with other Bluetooth-enabled devices.
5.6. Expandable Memory
The phone supports expandable memory up to 32GB via a microSD card (not included). This allows you to store more contacts, messages, photos, and other media.
- Locate the microSD card slot, usually near the SIM card slot.
- Insert the microSD card with the gold contacts facing down until it locks into place.
- To remove, gently push the card until it springs out.
6. Specifications
Detailed technical specifications for the Itel it2165s mobile phone:
| Feature | Specification |
|---|---|
| Operating System | Nucleus OS |
| Display Size | 2 Inches |
| Display Resolution | 720p |
| Battery Capacity | 1200 mAh Lithium Ion |
| Battery Backup (Talk Time) | Up to 8 Days |
| CPU Model | Cortex A7 |
| Internal Memory | 4 MB |
| Expandable Memory | Up to 32GB (microSD) |
| Wireless Communication | Bluetooth |
| Connectivity Technologies | Bluetooth, USB |
| Audio Jack | 3.5 mm |
| Product Dimensions | 12.1 x 5.2 x 1.4 cm |
| Item Weight | 76 g |
| Special Features | KingVoice, Expandable Memory |
| Supported Languages | 9 Indian languages |
7. Troubleshooting
This section addresses common issues you might encounter with your Itel it2165s phone.
- Phone does not power on:
- Ensure the battery is correctly inserted and charged.
- Connect the charger and try powering on again.
- Cannot make or receive calls:
- Check if the SIM card is properly inserted and activated.
- Verify that you have network signal.
- Ensure your account has sufficient balance or an active plan.
- Battery drains quickly:
- Reduce screen brightness.
- Close unused applications.
- Limit background data usage if applicable.
- If the issue persists, the battery may need replacement.
- Bluetooth connection issues:
- Ensure both devices have Bluetooth enabled and are within range.
- Restart both devices and try pairing again.
- Check if the other device is discoverable.
8. Warranty and Support
Your Itel it2165s mobile phone comes with a standard brand warranty. Please refer to the included Warranty Card for specific terms, conditions, and duration of the warranty.
For technical support, service, or further inquiries, please contact Itel customer service or visit the official Itel website. Keep your purchase receipt and warranty card handy when seeking support.





