Introduction
The Poolmate Hydro 4 is an advanced robotic pool cleaner designed to provide efficient and thorough cleaning for both inground and above-ground pools. This corded model ensures continuous operation without battery concerns, covering the floor, walls, and waterline. Featuring smart app control via Wi-Fi and Bluetooth, dual turbine pumps for powerful suction, and a large filter basket, the Hydro 4 simplifies pool maintenance. This manual provides essential information for setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device.
Image: The Poolmate Hydro 4 robotic pool cleaner, shown alongside a smartphone displaying its control application. This illustrates the smart app control feature.
Safety Information
Please read all safety instructions carefully before operating the Poolmate Hydro 4. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Power Connection: Ensure the power control box is connected to a grounded outlet. Do not operate the cleaner if the power cord or control box is damaged.
- Water Submersion: The cleaner must be fully submerged in water before pressing the start button. Operating the cleaner out of water can cause damage to the motor.
- Children and Pets: Keep children and pets away from the pool area while the cleaner is in operation.
- Maintenance: Always disconnect the power supply before performing any maintenance, cleaning, or troubleshooting.
- Chemicals: Avoid operating the cleaner immediately after adding pool chemicals. Allow sufficient time for chemicals to disperse.
- Temperature: Do not operate the cleaner in water temperatures outside the recommended range (typically 10°C to 35°C / 50°F to 95°F).
- Storage: Store the cleaner and power control box in a dry, shaded area when not in use.
Important: Press the start button only after the machine has fully submerged in water and settled on the bottom.
Package Contents
Verify that all items are present in the package:
- 1 x Poolmate Hydro 4 Robotic Pool Cleaner
- 1 x Power Control Box
- 1 x 50ft Tethering Cable
- 1 x User Manual
Image: A visual representation of the Poolmate Hydro 4 package contents, including the robotic cleaner, power control box, tethering cable, and user manual.
Product Overview
The Poolmate Hydro 4 is designed for optimal pool cleaning with its robust construction and intelligent features.
Key Components:
- Main Unit: The robotic cleaner housing the motors, pumps, and navigation system.
- Filter Basket: A large 4.1L top-load dual-chamber filter basket for collecting debris.
- Scrubbing Brushes: Food-grade silicone brushes for effective scrubbing of surfaces.
- Power Control Box: External unit that supplies power and houses the Wi-Fi/Bluetooth module.
- Tethering Cable: 50ft cable connecting the cleaner to the power control box.
Image: The Poolmate Hydro 4 robotic pool cleaner shown with its external power control box, illustrating the corded connection.
Image: An internal view of the Poolmate Hydro 4, highlighting its dual motor suction power for efficient cleaning.
Image: A diagram illustrating the innovative dual turbo pumps within the Hydro 4, designed for enhanced suction efficiency and energy saving.
Setup
- Unpack the Cleaner: Carefully remove the Poolmate Hydro 4 and all accessories from the packaging.
- Connect Power Control Box: Connect the 50ft tethering cable from the cleaner to the designated port on the power control box. Ensure a secure connection.
- Position Power Control Box: Place the power control box at least 3.5 meters (11.5 feet) from the edge of the pool to prevent it from falling into the water. Ensure it is in a dry, shaded area.
- Plug into Outlet: Plug the power control box into a grounded electrical outlet (AC 100-120V/200-240V, 50-60Hz).
- Submerge Cleaner: Gently lower the Poolmate Hydro 4 into the pool. Allow it to sink to the bottom and release all trapped air bubbles. Ensure it is fully submerged before proceeding.
Operating Instructions
Starting a Cleaning Cycle:
- Ensure the cleaner is fully submerged and settled on the pool floor.
- Press the power button on the power control box or use the Poolmate Bot App to start the cleaning cycle.
- The cleaner will begin its programmed cleaning routine, covering the floor, walls, and waterline.
App Control & Scheduling:
The Poolmate Bot App allows for remote control and scheduling of cleaning cycles via Bluetooth or Wi-Fi.
- Download the "Poolmate Bot" app from your device's app store.
- Enable Bluetooth and Wi-Fi on your smartphone.
- Open the app and follow the on-screen instructions to connect to your Hydro 4 cleaner.
- From the app, you can:
- Start/Stop cleaning cycles.
- Select specific cleaning modes (Floor, Wall, Waterline).
- Schedule cleaning times and frequencies.
- Manually control the cleaner's movement (joystick control).
Image: A user interacting with the Poolmate app on a smartphone to schedule a cleaning session for the robotic pool cleaner.
Image: This image highlights the Wi-Fi and Bluetooth app connectivity features of the Poolmate Hydro 4, allowing for convenient control from a smartphone.
Cleaning Modes:
The Hydro 4 offers versatile cleaning modes to suit your pool's needs:
- Floor Cleaning: Focuses on cleaning the pool floor, picking up debris.
- Wall Cleaning: Climbs and scrubs pool walls.
- Waterline Cleaning: Specifically targets the waterline for thorough scrubbing.
- Ultra Clean Mode: Boosts pump power and flow rate to tackle stubborn debris.
Image: The Poolmate Hydro 4 demonstrating its versatile cleaning capabilities, including floor, waterline, and wall cleaning modes.
Image: The Poolmate Hydro 4 operating in Ultra Clean Mode, designed to effectively remove stubborn debris from the pool floor.
Retrieving the Cleaner:
After the cleaning cycle is complete, the Hydro 4 will automatically climb the pool wall and park itself for easy retrieval.
- Use the app's "Pick Up" function to command the cleaner to ascend to the waterline.
- Grasp the handle firmly and lift the cleaner out of the water. Allow excess water to drain.
- Disconnect the power control box from the outlet before disconnecting the cleaner from the control box.
Image: A user retrieving the Poolmate Hydro 4 from the edge of the pool, demonstrating its automatic parking feature for easy pickup.
Image: The lightweight design of the Poolmate Hydro 4, making it easy for users to lift and remove from the pool.
Maintenance
Cleaning the Filter Basket:
Regular cleaning of the filter basket is crucial for maintaining the cleaner's efficiency.
- Ensure the cleaner is powered off and disconnected from the power supply.
- Open the top lid of the cleaner.
- Remove the 4.1L dual-chamber filter basket.
- Empty large debris from the basket.
- Rinse the filter mesh thoroughly with a garden hose until all fine debris is removed.
- Reinsert the clean filter basket into the cleaner, ensuring it clicks into place.
- Close the top lid securely.
Image: A user cleaning the filter basket of the Poolmate Hydro 4 with a garden hose, demonstrating the ease of maintenance.
Image: A detailed view of the large 4.1L filter basket of the Poolmate Hydro 4, showing its capacity for collecting debris.
Image: This image illustrates the different filter types available for the Poolmate Hydro 4, including a nylon filter for larger debris and an optional hyper-fine filter for smaller particles.
General Care:
- Rinse the exterior of the cleaner with fresh water after each use to remove pool chemicals and debris.
- Inspect the scrubbing brushes for wear and tear. Replace if necessary.
- Check the power cable for any damage or tangles. Untangle the cable regularly to prevent kinks.
- Store the cleaner in a cool, dry place away from direct sunlight when not in use.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Cleaner does not start. | No power, cleaner not fully submerged, power button not pressed. | Check power connection. Ensure cleaner is fully submerged. Press power button on control box or app. |
| Poor cleaning performance. | Full filter basket, worn brushes, improper cleaning mode. | Clean filter basket. Inspect and replace brushes if worn. Select appropriate cleaning mode via app. |
| Cleaner gets stuck or moves erratically. | Obstruction in pool, tangled cable, low suction. | Remove large debris from pool. Untangle cable. Clean filter basket. |
| App connection issues. | Bluetooth/Wi-Fi off, cleaner out of range, app glitch. | Ensure Bluetooth/Wi-Fi is on. Move closer to cleaner. Restart app or cleaner. |
| Cleaner does not climb walls. | Dirty filter, low suction, slippery pool surface. | Clean filter basket. Ensure proper water chemistry. Select wall cleaning mode. |
For further assistance, contact customer service.
Specifications
| Feature | Detail |
|---|---|
| Model | PH4 |
| Power Source | AC Power (Corded) |
| Input Voltage | AC 100-120V/200-240V |
| Frequency | 50-60Hz |
| Item Weight | 14.3 Pounds (6.49 kg) |
| Product Dimensions | 18.11 x 13.75 x 24.8 inches (46 x 34.9 x 63 cm) |
| Hose/Cable Length | 50ft (15 meters) |
| Control Method | App (Wi-Fi & Bluetooth) |
| Filter Basket Capacity | 4.1 Liters |
| Coverage Area | Up to 1,614 sq.ft (approx. 150 sq.m) |
| Material | Plastic |
| Special Features | Dual Turbine Pumps, Smart Navigation, Anti-resonance Technology, Food-grade Silicone Brushes |
Warranty and Support
Warranty:
The Poolmate Hydro 4 Robotic Pool Cleaner comes with a 3-Year Warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
Customer Support:
For any usage issues, technical support, or warranty inquiries, please refer to the Q&A section on the product page or contact Chasing customer service directly. Contact information can typically be found on the product packaging or the official Chasing website.
Note: For any usage issues, check the Q&A for quick solutions. For further assistance, contact customer service.
Official Product Video
Watch the official product video from CHASING Direct for a comprehensive overview of the Poolmate Hydro 4 Robotic Pool Cleaner.
Video: "Poolmate Hydro4 Robotic Pool Cleaner" by CHASING Direct. This video provides a detailed demonstration of the cleaner's features and operation.
