Tefal GV9712E0
Tefal Pro Express Ultimate II GV9712 Steam Generator Iron User Manual
Model: GV9712E0
1. Introduction and Overview
Welcome to the user manual for your new Tefal Pro Express Ultimate II GV9712 Steam Generator Iron. This appliance is designed to provide powerful and efficient steam ironing for all your garments, ensuring professional results at home. Please read this manual carefully before first use and keep it for future reference. It contains important information on safe use, operation, and maintenance of your appliance.
2. Important Safety Instructions
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before using the iron.
- Use the iron only for its intended use.
- To protect against a risk of electric shock, do not immerse the iron in water or other liquids.
- The iron must always be turned to OFF before plugging or unplugging from outlet. Never yank cord to disconnect from outlet; instead, grasp plug and pull to disconnect.
- Do not allow cord to touch hot surfaces. Let iron cool completely before putting away. Loop cord loosely around iron when storing.
- Always disconnect iron from electrical outlet when filling with water or emptying, and when not in use.
- Do not operate iron with a damaged cord or if the iron has been dropped or damaged. To avoid the risk of electric shock, do not disassemble the iron; take it to a qualified serviceman for examination and repair. Incorrect reassembly can cause a risk of electric shock when the iron is used.
- Close supervision is necessary for any appliance being used by or near children. Do not leave iron unattended while connected or on an ironing board.
- Burns can occur from touching hot metal parts, hot water, or steam. Use caution when you turn a steam iron upside down – there may be hot water in the reservoir.
- The iron must be used and rested on a stable surface.
- When placing the iron on its stand, ensure that the surface on which the stand is placed is stable.
3. Product Components
Familiarize yourself with the main parts of your Tefal Pro Express Ultimate II steam generator iron:

Image 3.1: The Tefal Pro Express Ultimate II steam generator iron, showcasing its compact design with the iron resting securely on its base unit. The base unit houses the water tank and steam generator.
- Iron Unit: Features the Durilium AirGlide soleplate, steam trigger, and temperature control.
- Base Unit: Contains the water tank, steam generator, control panel, and calc collector.
- Water Tank: Removable for easy filling.
- Steam Hose: Connects the iron to the base unit.
- Power Cord: For electrical connection.
- Calc Collector: Designed to collect limescale for easy removal.

Image 3.2: Close-up view of the Durilium AirGlide soleplate, highlighting its smooth surface and strategically placed steam vents for optimal steam distribution and glide.

Image 3.3: The Tefal Pro Express Ultimate II steam generator iron with its approximate dimensions indicated: 41.5 cm length, 24.5 cm width, and 29.6 cm height, providing a clear understanding of its footprint.
4. Setup Guide
4.1. Unpacking
- Carefully remove the appliance from its packaging.
- Remove all protective films and labels from the iron and base unit.
- Keep the packaging for future storage or transport.
4.2. Filling the Water Tank
- Ensure the appliance is unplugged from the power outlet.
- Remove the removable water tank from the base unit.
- Fill the water tank with tap water up to the 'MAX' level indicator. Do not use distilled or demineralized water as it can affect steam performance.
- Replace the water tank securely into the base unit.
4.3. Initial Use
- Place the steam generator iron on a stable, heat-resistant surface, such as an ironing board designed for steam generators.
- Plug the power cord into a grounded electrical outlet.
- Press the ON/OFF button. The indicator light will illuminate.
- Wait for the iron to heat up. The indicator light will stop flashing when the iron is ready for use (approximately 2 minutes).
- For the first use, press the steam trigger several times away from garments to prime the system and remove any manufacturing residues. A small amount of water may be expelled initially.
5. Operating the Steam Generator Iron
5.1. Adjusting Settings
- Your iron features an optimal temperature setting for all ironable fabrics, eliminating the need for manual temperature adjustment.
- Steam Boost: For stubborn creases, press the steam boost button (if available) or rapidly press the steam trigger multiple times.
5.2. Ironing Techniques
- Horizontal Ironing: Place the garment on the ironing board. Press the steam trigger as you glide the iron over the fabric. The powerful steam will penetrate the fibers, smoothing out wrinkles.
- Vertical Steaming: For delicate fabrics, curtains, or garments on hangers, hold the iron vertically a few centimeters away from the fabric. Press the steam trigger to release steam.

Image 5.1: The Tefal Pro Express Ultimate II iron in action, demonstrating its powerful steam output effectively smoothing out creases on multiple fabric types simultaneously.

Image 5.2: A user demonstrating the vertical steaming capability of the Tefal Pro Express Ultimate II, effortlessly removing wrinkles from a hanging dress.
6. Maintenance and Cleaning
Regular maintenance ensures optimal performance and extends the lifespan of your appliance.
6.1. Descaling (Calc Collector)
Your iron is equipped with a removable calc collector to prevent limescale build-up. The 'Anti-Calc' indicator light will illuminate when the collector needs cleaning.
- Ensure the appliance is unplugged and completely cool (at least 2 hours after use).
- Locate the calc collector on the side of the base unit.
- Turn the collector counter-clockwise to unlock and pull it out.
- Rinse the collector thoroughly under running water to remove limescale.
- Reinsert the collector and turn clockwise to lock it into place.

Image 6.1: A hand demonstrating the removal of the orange calc collector from the side of the Tefal Pro Express Ultimate II base unit, indicating the ease of maintenance.
6.2. Cleaning the Soleplate
To clean the soleplate, ensure the iron is cool and unplugged. Wipe the soleplate with a damp cloth. Do not use abrasive cleaners or metallic scouring pads.
6.3. Storage
After use, unplug the iron and allow it to cool completely. Empty any remaining water from the tank. Store the iron and its base unit in a safe, dry place, preferably with the steam hose and power cord neatly wrapped.
7. Troubleshooting
If you encounter issues with your iron, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No steam is produced. | Water tank is empty. Iron not hot enough. Steam trigger not pressed. | Fill the water tank. Wait for the iron to heat up (indicator light solid). Press the steam trigger. |
| Water drips from the soleplate. | Iron not hot enough. Steam used too frequently. | Wait for the iron to reach operating temperature. Allow a few seconds between steam bursts. |
| Iron does not heat up. | Not plugged in. Power button not pressed. | Ensure the iron is securely plugged into a working outlet. Press the ON/OFF button. |
| Anti-Calc indicator light is on. | Calc collector needs cleaning. | Clean the calc collector as described in Section 6.1. |
8. Technical Specifications
- Model: GV9712E0
- Power: 3000 Watts
- Water Tank Capacity: 1.2 Liters
- Soleplate Technology: Durilium AirGlide
- Dimensions (L x W x H): Approximately 45 cm x 34.5 cm x 28 cm
- Weight: Approximately 1 Kilogram (iron unit)
- Color: Blue, White (as per product description)
9. Warranty and Customer Support
For information regarding your product's warranty, please refer to the warranty card included with your purchase or visit the official Tefal website. For customer support, spare parts, or service inquiries, please contact Tefal customer service in your region. Contact details can typically be found on the official brand website or in the product packaging.
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