Ctronics 800C
Ctronics 4G LTE Dual-Lens Outdoor Surveillance Camera
Model: 800C
Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Ctronics 4G LTE Dual-Lens Outdoor Surveillance Camera (Model 800C). Please read this manual thoroughly before using the product to ensure proper functionality and safety.
The Ctronics 800C camera features an innovative dual-lens design, offering a wider field of view and multi-zone surveillance. It supports 4G LTE connectivity via a SIM card, making it ideal for locations without Wi-Fi access. Key features include human detection, auto-tracking, color night vision, two-way audio, and versatile installation options.
Key Features
- Dual-Lens Design: Captures two independent views simultaneously for multi-zone surveillance, eliminating blind spots and providing a wider field of vision.
- 4G LTE Connectivity: Supports SIM card for fast and stable remote access, even in areas without Wi-Fi. Includes 300MB data.
- Human Detection & 3D Positioning: Automatically tracks human movement with smooth spherical lens rotation. Allows setting desired view angles for precise surveillance.
- Color Night Vision & Alarms: Offers 2MP+2MP resolution with 20m night vision. Features three viewing modes, two-way audio, and immediate sound/light alarms.
- Easy Installation & Versatile Angles: Simple wall or ceiling mount options. Adjustable body (105°) and spherical lens rotation (355° horizontal, 90° vertical) with 4X digital zoom for flexible coverage.
What's in the Box
Upon opening the package, please verify that all components are present and in good condition:
- Ctronics 4G LTE Dual-Lens Outdoor Surveillance Camera (Model 800C)
- Power Adapter
- Mounting Screws and Anchors
- Waterproof Kit for Cable Connections
- Quick Start Guide
- SIM Card (with 300MB initial data)

Image: The Ctronics 800C camera with its dual lenses and antennas, alongside a smartphone displaying the live camera feed. This illustrates the main product and its primary function.
Technical Specifications
| Feature | Detail |
|---|---|
| Model Number | 800C |
| Video Recording Resolution | 1080p (2MP+2MP) |
| Connectivity Technology | 4G LTE (SIM Card) |
| Wireless Communication Technology | Cellular 4G |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Dimensions (L x W x H) | 15 x 13 x 17 cm |
| Water Resistance Level | Waterproof (IP66) |
| Special Features | Two-way audio, Motion detector, Human detection, Auto-tracking, Color night vision, PTZ (Pan/Tilt/Zoom) |
| Recommended Use | Outdoor Security |
| Compatible Devices | Computer, Smartphone (iOS, Android, Windows, Mac OS) |
| Power Source | AC Power |
| Storage | Supports up to 128GB MicroSD card (not included) for 24/7 continuous recording. |
Setup Guide
1. Unboxing and Initial Inspection
Carefully remove all components from the packaging. Inspect the camera and accessories for any signs of damage. If any parts are missing or damaged, please contact Ctronics customer support immediately.
2. SIM Card and MicroSD Card Installation
- Locate the SIM card slot and MicroSD card slot on the camera. These are typically protected by a waterproof cover.
- Insert the provided 4G SIM card into the SIM card slot. Ensure it is inserted correctly according to the diagram on the camera or in the quick start guide.
- If desired, insert a MicroSD card (up to 128GB, not included) for local storage of recordings.
- Securely close the waterproof cover to prevent water ingress.

Image: An illustration demonstrating the insertion of a MicroSD card into the camera's designated slot, highlighting the internal storage capability.
3. Powering On the Camera
Connect the power adapter to the camera's power input port and then plug it into a standard electrical outlet. The camera will power on and initiate its self-test sequence.
4. App Download and Account Registration
- Download the "Ctronics Pro" app from your smartphone's app store (available for iOS and Android).
- Open the app and register for a new account if you don't already have one.

Image: The Ctronics Pro application icon, indicating the mobile app required for camera control and monitoring.
5. Adding the Camera to the App
- In the Ctronics Pro app, tap the "+" icon to add a new device.
- Select the appropriate camera type (e.g., 4G Camera).
- Follow the on-screen instructions to scan the QR code on the camera or manually enter its device ID.
- Once the camera is successfully added, you can view the live feed and configure settings.
6. Mounting the Camera
Choose a suitable outdoor location for mounting. The camera is designed for both wall and ceiling installation. Ensure the chosen location provides a clear view of the area you wish to monitor and has access to a power source.
- Use the provided mounting template (if available) or mark the drill holes based on the camera's base.
- Drill holes and insert wall anchors if mounting on masonry or concrete.
- Secure the camera base to the wall or ceiling using the provided screws.
- Adjust the camera body (105° adjustment) and spherical lens (355° pan, 90° tilt) to achieve the desired viewing angle.

Image: The Ctronics 800C camera mounted on an exterior wall and also inverted for ceiling installation, demonstrating its versatile mounting options.
Operating Instructions
1. Live View and Playback
Open the Ctronics Pro app on your smartphone or the client software on your computer. Select the camera to view the live feed. You can switch between the two lenses for different perspectives. To view recorded footage, access the playback section within the app and select the desired date and time.

Image: A smartphone displaying the live feed from the dual-lens camera, showing two distinct views simultaneously, illustrating the multi-zone surveillance capability.
2. PTZ Control and Digital Zoom
Use the pan, tilt, and zoom controls within the app to adjust the camera's viewing angle. The spherical lens offers 355° horizontal rotation and 90° vertical tilt. Utilize the 4X digital zoom to get closer details of the monitored area.

Image: The Ctronics 800C camera positioned above a street, with arrows indicating its 355° pan, 90° tilt, and 105° body adjustment capabilities. A smartphone screen below shows a zoomed-in view, demonstrating the 4X digital zoom.
3. Two-Way Audio
The camera supports two-way audio communication. Tap the microphone icon in the app to speak through the camera's speaker, and listen to audio from the camera's built-in microphone.

Image: A person interacting with the camera via a smartphone, demonstrating the two-way audio feature. The image shows a conversation bubble, indicating communication between the user and someone near the camera.
4. Night Vision Modes
The camera offers color night vision up to 20 meters. You can switch between different night vision modes (e.g., full-color, infrared, smart mode) within the app settings based on your preference and lighting conditions.

Image: A split image showing the difference between color night vision and infrared night vision. The top half displays a scene with full color at night, while the bottom half shows the same scene in black and white infrared, highlighting the camera's night vision capabilities.
5. Motion and Human Detection
Enable motion detection and human detection in the app settings. When motion or a human figure is detected, the camera can automatically track the subject, send instant notifications to your phone, and trigger sound/light alarms.

Image: The camera mounted on a barn, with two individuals pushing wheelbarrows in a field. Green boxes highlight the detected humans, and arrows indicate the camera's auto-tracking function, demonstrating its human detection and tracking capabilities.
Maintenance
- Lens Cleaning: Regularly clean the camera lenses with a soft, lint-free cloth. Do not use harsh chemicals or abrasive materials that could scratch the lens.
- Housing Cleaning: Wipe the camera housing with a damp cloth to remove dust and dirt. Ensure the waterproof seals are intact and free from debris.
- Firmware Updates: Check the Ctronics Pro app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
- Power Supply Check: Ensure the power adapter and cable are not damaged and are securely connected.
- SIM Card Data: Monitor your SIM card data usage through the app or your provider to ensure continuous connectivity.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not powering on. | No power, faulty adapter. | Check power connection. Ensure adapter is working. Try a different outlet. |
| No 4G signal / Camera offline. | Poor signal, incorrect SIM card installation, expired data plan. | Relocate camera to an area with better 4G coverage. Reinsert SIM card. Check SIM card data balance. |
| Cannot connect camera to app. | Incorrect device ID, network issues. | Ensure correct device ID is entered or QR code is scanned clearly. Restart camera and app. |
| Motion detection not working. | Detection settings disabled, sensitivity too low. | Enable motion/human detection in app settings. Adjust sensitivity levels. Define detection zones. |
| Poor image quality. | Dirty lens, low light, network bandwidth. | Clean the camera lens. Ensure adequate lighting for optimal night vision. Check 4G signal strength. |
| Two-way audio issues. | Microphone/speaker disabled, volume too low, network delay. | Check audio settings in the app. Adjust volume. Ensure stable 4G connection. |
If the problem persists after trying these solutions, please contact Ctronics customer support for further assistance.
Warranty and Support
Ctronics products typically come with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Ctronics website for detailed warranty terms and conditions.
For technical support, troubleshooting assistance, or warranty claims, please contact Ctronics customer service through their official channels. You may find contact information on their website or in the Ctronics Pro application.
Online Resources:
- Ctronics Official Website: www.ctronics.com
- Ctronics Pro App Support Section
When contacting support, please have your product model (800C) and purchase information readily available.
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