Novzix S9 White And Black 2Pack

Novzix Android Compatible Tracker Tag User Manual

Model: S9 White And Black 2Pack

Brand: Novzix

Introduction

This manual provides comprehensive instructions for the Novzix Android Compatible Tracker Tag, Model S9. This 2025 new model tracker tag is designed for Android 9 and above, seamlessly integrating with the Google Find My Device network to help you locate your items. Its compact design allows for easy attachment to various personal belongings.

The device is built with high-quality, water- and dust-resistant materials, ensuring durability in various environments. Location updates are provided every 3-30 minutes through the Google Find My Device network.

Novzix Android Compatible Tracker Tag

Figure 1: Novzix Android Compatible Tracker Tag (Black)

Setup Guide

1. Initial Device Preparation

The Novzix Tracker Tag comes with a pre-installed CR2032 battery. Ensure the battery is properly seated. If the device does not power on, you may need to replace the battery (see Maintenance section).

2. Android Device Compatibility

This tracker tag is compatible with Android devices running Android 9 and above. Some devices may require additional system updates for optimal compatibility. Ensure your Android device's Google Play Services are up to date.

Novzix Tracker Tag compatibility with Android devices

Figure 2: Compatible with Android Devices (Android 9.0+)

3. Pairing with Google Find My Device

The setup process is straightforward via the Google Find My Device app. Follow these steps:

  1. Update Google Services:
    • Go to your phone's Settings.
    • Scroll down and tap on About phone.
    • Find and tap on Android version.
    • Tap on Google Play system update and check for updates. Restart your phone if prompted.
  2. Factory Reset (if needed): If you encounter pairing issues, perform a factory reset on the tracker tag.
    • Quickly press the button on the tracker tag four times.
    • Then, long press the fifth time until you hear a sound. This indicates a successful reset.
  3. Manual Pairing:
    • Go to your phone's Settings.
    • Scroll down and tap on Google.
    • Tap on All services.
    • Select Devices.
    • Ensure "Scan for nearby devices" is enabled.
    • Tap on "Wireless tag" (or similar name) when it appears to connect.
  4. Location Update Settings: To get faster location updates, configure the Find Hub App settings.
    • Open the Find Hub App.
    • Go to App Setting.
    • Navigate to Find Hub.
    • Select Find your offline devices.
    • Choose "With network in all areas" for comprehensive tracking.

Video 1: Google Tracker Connection Issue Fix - This video demonstrates how to update Google services, factory reset the tracker, manually pair it, and configure location update settings for optimal performance.

Operating Instructions

Tracking Your Items

Once paired, your Novzix Tracker Tag will leverage the Google Find My Device network to provide location updates. You can view your item's location through the Google Find My Device app on your Android phone.

  • Real-time Tracking: Location updates occur every 3-30 minutes, depending on network conditions and device activity.
  • Sound Playback: Use the app to make the tracker tag play a sound, helping you locate items nearby.
  • Lost Mode: If an item is lost, you can mark it as lost in the app. The Google Find My Device network will then help locate it, and you may receive notifications when it's found by another Android device.
Novzix Tracker Tag tracking items globally

Figure 3: Track Globally, Find Instantly with the Google Find My Device app.

Attaching the Tracker Tag

The compact design of the Novzix Tracker Tag allows it to be easily attached to various items. Use the included strap or lanyard for convenience.

  • Keys: Attach to your keyring.
  • Wallets/Bags: Slip into a wallet compartment or attach to a bag strap.
  • Luggage: Securely attach to luggage handles or zippers for travel.
  • Other Valuables: Can be used for backpacks, pet collars, or even hidden in vehicles.
Novzix Tracker Tag attached to luggage

Figure 4: Never lose your luggage again.

Novzix Tracker Tag on various items like keys, bags, and a car

Figure 5: Protect your keys, bags, and other valuables.

Maintenance

Battery Replacement

The Novzix Tracker Tag uses a standard CR2032 coin cell battery. A spare battery is included in some packages. To replace the battery:

  1. Locate the battery compartment on the back of the tracker tag.
  2. Use a small tool (like a coin) to twist open the battery cover counter-clockwise.
  3. Remove the old CR2032 battery.
  4. Insert the new CR2032 battery with the positive (+) side facing up.
  5. Align the battery cover and twist clockwise to secure it.

Care and Cleaning

The tracker tag is built with water and dust-resistant materials. To ensure longevity:

  • Wipe the device with a soft, dry cloth.
  • Avoid using harsh chemicals or abrasive cleaners.
  • While water-resistant, avoid prolonged submersion in water.

Troubleshooting

ProblemPossible CauseSolution
Tracker not connecting to phone.Outdated Google Play Services, pairing issue, low battery.
  • Update Google Play Services (see Setup section).
  • Perform a factory reset on the tracker (see Setup section).
  • Ensure Bluetooth is enabled on your phone.
  • Replace the battery.
Inaccurate or infrequent location updates.Network settings, limited network coverage.
  • Ensure "Find your offline devices" is set to "With network in all areas" in Find Hub settings (see Setup section).
  • Move to an area with better Android device network density.
Tracker not making sound.Low battery, speaker obstruction, device malfunction.
  • Replace the battery.
  • Check for any debris blocking the speaker holes.
  • If issues persist, contact customer support.

Specifications

  • Model: S9 White And Black 2Pack
  • Brand: Novzix
  • Product Dimensions: 1.26 x 0.31 x 1.26 inches (32mm x 8mm x 32mm)
  • Item Weight: 0.81 ounces
  • Connectivity: NFC, Bluetooth (for Google Find My Device network)
  • Battery: 1 x CR2032 (included)
  • Compatibility: Android 9.0+ devices
  • Material: Plastic
  • Water & Dust Resistance: Yes (designed to withstand rain and outdoor conditions)
  • Manufacturer: NOVZIX
  • Country of Origin: China
  • First Available: August 14, 2024
Novzix Tracker Tag dimensions and packing list

Figure 6: Product Dimensions and Packing List.

Warranty and Support

For warranty information and customer support, please refer to the contact details provided with your product packaging or visit the official Novzix website. Ensure you have your product model number (S9 White And Black 2Pack) and purchase details ready when contacting support.

You can also visit the Novzix Store on Amazon for additional resources and product information.

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