APC Smart-UPS SMC1000-2UC 2U Rackmount UPS User Manual

1. Introduction

This manual provides essential instructions for the installation, operation, and maintenance of the APC Smart-UPS SMC1000-2UC. This Uninterruptible Power Supply (UPS) is designed to provide reliable power and surge protection for critical electronic equipment.

Key Features:

• Reliable Power Assurance: Offers 1000VA/600W of line interactive pure sine wave UPS power in a 2U rackmount form factor, suitable for entry-level servers, networks, retail POS systems, and business VOIP setups.
• Automatic Voltage Regulation (AVR): Maintains output voltage within acceptable user-selectable levels, ensuring consistent power delivery and extending battery life.
• Cloud-based Remote Monitoring: Features a SmartConnect Ethernet Port for remote power monitoring, firmware upgrades, diagnostics, and proactive email notifications.
• Graceful Shutdown Options: Supports graceful shutdown via serial or USB cables using PowerChute Serial Shutdown software to prevent data loss during extended power outages.
• Bonus USB Stick Included: A 16GB USB drive is included for additional data storage or file transfer convenience.

2. Setup

2.1 Unpacking and Inspection

Carefully unpack the UPS and inspect it for any shipping damage. Retain the packaging for future use. Ensure all components are present.

2.2 Physical Dimensions and Weight

• Height: 3.39 inches (8.6 cm)
• Width: 17.01 inches (43.2 cm)
• Depth: 15.98 inches (40.6 cm)
• Net Weight: 45.24 lb (20.52 kg)

2.3 Placement

Install the UPS in a protected area free from excessive dust, corrosive fumes, and conductive contaminants. Ensure adequate airflow around the unit. This unit is designed for 2U rackmount installation.

2.4 Connections

Connect the UPS to a grounded power outlet using the provided NEMA 5-15P input connection. Connect your equipment to the 6 x NEMA 5-15R output connections on the rear of the UPS.

For remote monitoring, connect an Ethernet cable to the SmartConnect Port. For graceful shutdown, connect a serial or USB cable to the appropriate port on the UPS and to your server.

Figure 1: Front angle view of the APC Smart-UPS SMC1000-2UC. This image shows the front panel with the LCD display and control buttons, as well as the rackmount ears on the sides.

Figure 2: Direct front view of the APC Smart-UPS SMC1000-2UC. This image provides a clear view of the front panel, highlighting the APC logo, model name, and the LCD screen with its current status display.

Figure 3: Alternative front angle view of the APC Smart-UPS SMC1000-2UC. This perspective shows the unit from a slightly different angle, emphasizing its compact 2U rackmount design.

Figure 4: Rear view of the APC Smart-UPS SMC1000-2UC. This image displays the back panel, showing the NEMA 5-15P input power cord, the 6 x NEMA 5-15R output receptacles, the SmartConnect Ethernet port, and other communication ports.

3. Operation

3.1 Powering On/Off

To power on the UPS, press and hold the power button on the front panel until the unit beeps and the LCD illuminates. To power off, press and hold the power button again until the unit shuts down.

3.2 Automatic Voltage Regulation (AVR)

The UPS features Automatic Voltage Regulation (AVR) to correct minor power fluctuations without using battery power. This ensures a stable power supply to connected devices and prolongs the life of the UPS battery.

3.3 SmartConnect Remote Monitoring

The SmartConnect Ethernet Port allows for cloud-based remote monitoring of your UPS. This feature enables you to:

• Monitor UPS status from any web-enabled device.
• Perform firmware upgrades remotely.
• Conduct remote diagnostics.
• Receive proactive email notifications with recommended actions.

Refer to the APC SmartConnect documentation for detailed setup instructions.

3.4 Graceful Shutdown

In the event of an extended power outage, the UPS can initiate a graceful shutdown of connected servers to prevent data loss. This requires the installation of PowerChute Serial Shutdown software on your server and connection via a serial or USB cable.

4. Maintenance

4.1 Battery Care

The UPS uses a Lead Acid battery. While AVR technology helps extend battery life by reducing battery usage during minor voltage fluctuations, regular battery health checks are recommended. Replace batteries as indicated by the UPS or monitoring software.

4.2 Firmware Updates

Firmware updates can be performed remotely via the SmartConnect port. Regularly check for available updates to ensure optimal performance and security.

4.3 Cleaning

Keep the UPS free from dust and debris. Use a dry cloth to clean the exterior. Do not use liquid cleaners or solvents.

5. Troubleshooting

If the UPS is not functioning as expected, consider the following:

• No Power: Ensure the input power cord is securely connected to a live outlet.
• Overload: If an overload alarm sounds, disconnect non-essential equipment until the alarm clears.
• Battery Issues: Check the LCD display or SmartConnect monitoring for battery status. Replace batteries if indicated.
• Communication Problems: Verify network cable connections for SmartConnect. Ensure PowerChute software is correctly installed and configured for graceful shutdown.

For more detailed troubleshooting, refer to the comprehensive user manual available on the APC website or utilize the remote diagnostics feature via SmartConnect.

6. Specifications

7. Warranty and Support

This APC Smart-UPS product is covered by a manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation included with your product or visit the official APC website. Optional protection plans may also be available for extended coverage.

For technical support, product registration, or to access additional resources, please visit the APC by Schneider Electric Store or contact APC customer service.