1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your VIKVIZ 4MP PoE IP Camera. Please read this manual thoroughly before using the product to ensure correct usage and optimal performance. Keep this manual for future reference.

Figure 1: VIKVIZ 4MP PoE IP Camera
2. Safety Information
- Ensure the camera is installed by qualified personnel in accordance with local electrical codes.
- Use only the specified power supply (DC12V or Power over Ethernet).
- Do not expose the camera to extreme temperatures outside its operating range (-40°F to 140°F / -40°C to 60°C).
- Avoid pointing the camera directly at strong light sources for extended periods.
- Clean the camera lens with a soft, dry cloth. Do not use harsh chemicals.
- Ensure all cable connections are properly sealed, especially for outdoor installations, to maintain IP67 waterproof rating.
3. Package Contents
Verify that all items are present in the package:
- VIKVIZ 4MP PoE IP Camera
- Screws for mounting
- Instruction Manual

Figure 2: Contents included in the camera package.
Video 1: Unboxing and display of the 4MP PoE camera components.
4. Product Overview
The VIKVIZ 4MP PoE IP Camera is designed for outdoor security surveillance, offering high-resolution video and advanced detection features.
Key Features:
- 4MP HD Resolution: Captures clear 2560 × 1440 video at 25 fps.
- Power over Ethernet (PoE): Single Ethernet cable for power and data.
- Built-in Microphone: Records one-way audio.
- Smart Human/Vehicle Detection: Advanced AI to reduce false alarms.
- 98ft IR Night Vision: Enhanced night vision with EXIR 2.0 technology.
- 2.8mm Lens: Provides a wide 105° viewing angle.
- H.265+ Compression: Efficient video encoding for reduced storage and bandwidth.
- IP67 Waterproof: Durable metal housing for outdoor use in various weather conditions.
- ONVIF Compliant: Compatible with most third-party NVRs and software like Blue Iris, iSpy.

Figure 3: Overview of camera features including resolution, microphone, night vision, and weather resistance.
Video 2: Demonstration of the 4MP IR IP camera's appearance and functions.
5. Setup
5.1 Physical Installation
The camera is designed for wall mounting. Use the provided screws and follow standard installation practices to secure the camera in your desired outdoor location. Ensure the mounting surface is stable and can support the camera's weight.
Video 3: Guide for PoE camera installation.
5.2 Connection Options
The camera supports Power over Ethernet (PoE) for simplified installation, requiring only one Ethernet cable for both power and data. Alternatively, it can be powered by a 12V DC adapter and connected to a router.
- PoE Switch + Router: Connect the camera to a PoE switch, then connect the switch to your router.
- PoE NVR: Connect the camera directly to a PoE NVR.
- Router (with 12V Power Supply): Connect the camera to a 12V DC power adapter and then to your router via an Ethernet cable.

Figure 4: Various connection methods for the IP camera, including PoE switch, PoE NVR, and direct router connection with a 12V power supply.
Video 4: Detailed connection method for the 4MP PoE camera.
Video 5: Instructions on how to connect the camera to a Hikvision NVR.
6. Operating
6.1 Remote Access and Monitoring
Access your camera feed and settings remotely using the VideoLink app on your smartphone, free PC software (IVMS-4200, LMS), or compatible third-party software like Blue Iris and iSpy. Ensure your NVR or camera is connected to the internet.

Figure 5: Remote access options for the camera via various devices and software.
6.2 Smart Human/Vehicle Detection
The camera features advanced AI for human and vehicle detection, minimizing false alarms from environmental factors. Configure detection zones and sensitivity settings through the camera's interface or connected NVR/software.

Figure 6: AI-powered human and vehicle detection reduces unwanted alerts.
Video 6: Guide on setting up motion detection and human body detection for the camera.
6.3 Night Vision and Audio
The camera provides 98ft IR night vision for clear surveillance in low-light conditions. The built-in microphone allows for one-way audio monitoring.

Figure 7: The built-in microphone captures audio, providing more detailed surveillance.
7. Maintenance
- Cleaning: Regularly clean the camera lens and housing with a soft, damp cloth to remove dust and debris. Do not use abrasive cleaners.
- Firmware Updates: Check the VIKVIZ official website or your software application for available firmware updates to ensure optimal performance and security.
- Cable Inspection: Periodically inspect all cables for wear, damage, or loose connections, especially in outdoor environments.
8. Troubleshooting
- No Image/Video: Check power supply, Ethernet cable connection, and NVR/software configuration. Ensure the camera is properly added to your system.
- Poor Image Quality: Clean the lens. Check network bandwidth. Adjust image settings (brightness, contrast, WDR) in the camera's web interface or NVR.
- Motion Detection Not Working: Verify motion detection is enabled, detection areas are correctly configured, and sensitivity levels are appropriate. Ensure 'Intelligent Detect' is disabled if 'Motion Detect' is active, or vice-versa, as per the system's priority.
- Remote Access Issues: Confirm internet connectivity for both the camera/NVR and your remote device. Check firewall settings and port forwarding if necessary.
9. Specifications
| Feature | Specification |
|---|---|
| Model Name | PG2345I-28 |
| Video Capture Resolution | 4 MP (2560 × 1440) |
| Frame Rate | 25 fps |
| Lens | 2.8mm (Fixed) |
| Viewing Angle | 105 Degrees |
| Night Vision Range | 98 Feet (IR) |
| Audio | One-way audio (Built-in Mic) |
| Connectivity | Wired / PoE, ONVIF |
| Power Source | DC12V or PoE |
| Weather Resistance | IP67 Waterproof |
| Operating Temperature | -40°F to 140°F (-40°C to 60°C) |
| Material | Metal |
| Form Factor | Turret |
10. Warranty and Support
VIKVIZ provides a 2-year manufacturer warranty and lifetime technical support for this product. For assistance, please contact VIKVIZ customer service through their official website or the contact information provided with your purchase.
For further information and support, visit the VIKVIZ Store on Amazon.




