ANVIZ CX5 Biometric Time Clock User Manual

1. Product Overview

The ANVIZ CX5 is an advanced biometric time clock designed for efficient employee time management and access control in small businesses. It features multiple authentication methods including facial recognition, RFID card, and PIN, integrated with the CrossChex Cloud software for seamless data management.

Figure 1: ANVIZ CX5 Biometric Time Clock.

Key features include:

• Quick Facial Recognition: Prevents "buddy punching" and offers a contactless solution.
• Versatile Punching Options: Supports face recognition, RFID cards/fobs, and PINs.
• Powerful Cloud Software: CrossChex Cloud for comprehensive time management, accessible via web browser.
• Remote Access: View time clock data and reports from any location.
• Door Access: Integrated relay output and exit button interface for door access applications.
• Large Storage Capacity: Stores data for up to 200 users and 50,000 logs.
• Offline Mode: Securely captures punches even when internet is down.
• Flexible Scheduling: Supports multiple shifts, including overnight, and various pay periods.
• Multiple Languages: Available in English, Spanish, French, German, Italian, and more.

2. Setup and Installation

2.1. Unboxing and Components

Before installation, verify all components are present in the package:

Figure 2: Packing list for the ANVIZ CX5, including the machine, user guide, power adapter, screws, and access control wiring with RFID cards.

The package typically includes:

• ANVIZ CX5 Time Clock Unit
• Power Adapter
• Mounting Screws and Wall Plugs
• Access Control Wiring
• RFID Cards (2 backup cards included)
• User Guide (digital via QR code)

2.2. Mounting Options

The ANVIZ CX5 can be installed using either wall mount or countertop placement. The wall mounting bracket simplifies installation.

Figure 3: ANVIZ CX5 installed using the wall mounting bracket.

2.3. Network Connection

The device supports both Wi-Fi (2.4GHz only) and Ethernet connections for cloud synchronization. For 5GHz Wi-Fi routers, an Ethernet cable connection or a 2.4GHz Wi-Fi bridge is required.

To connect the device to the CrossChex Cloud via Ethernet, follow these steps:

Ensure a stable internet connection for optimal performance and data synchronization with the CrossChex Cloud.

3. Operating Instructions

3.1. Employee Punching Methods

The ANVIZ CX5 offers multiple convenient ways for employees to clock in and out:

• Facial Recognition: Quick and contactless. The device utilizes advanced facial recognition technology to prevent "buddy punching" and works even with masks.
• RFID Card: Employees can use assigned RFID cards or fobs to punch in/out.
• PIN: A personal identification number can be used for authentication.

Figure 4: Employee using facial recognition for clock-in.

Figure 5: Demonstrating various punching options: by face, by RFID card, and by password.

3.2. CrossChex Cloud Software

The CrossChex Cloud software is the central hub for managing all time and attendance data. It is accessible via any web browser, allowing for remote management and monitoring.

• User Management: Easily add, delete, or modify employee information and organizational structures.
• Scheduling: Create and manage employee schedules, including support for multiple shifts (e.g., overnight shifts) and flexible work times.
• Reporting: Generate robust reports to track employee punches, attendance, and hours worked. Supports weekly, bi-weekly, semi-monthly, or monthly pay periods.
• Real-time Data: All data is automatically sent to the cloud, providing real-time analytics and insights.

3.3. Door Access Functionality

The CX5 time clock includes a relay output and exit button interface, enabling it to function as a door access control system. When an employee successfully clocks in, the door can be configured to open automatically.

Figure 6: The ANVIZ CX5 supporting door entry system, where your face acts as your key.

4. Maintenance

To ensure the longevity and optimal performance of your ANVIZ CX5 time clock, consider the following maintenance guidelines:

• Regular Cleaning: Gently wipe the screen and device surface with a soft, dry cloth. Avoid abrasive cleaners or solvents.
• Software Updates: Periodically check for and apply software updates through the CrossChex Cloud platform to ensure the device has the latest features and security enhancements.
• Data Backup: While the CrossChex Cloud stores your data, it is good practice to regularly export and back up critical attendance reports from the cloud software.
• Environmental Conditions: Operate the device within recommended temperature and humidity ranges to prevent damage. Avoid direct sunlight or extreme temperatures.

5. Troubleshooting

This section addresses common issues you might encounter with your ANVIZ CX5 time clock.

5.1. Connectivity Issues

• Device Not Connecting to Cloud:
  • Verify your internet connection is active and stable.
  • Ensure the device is connected to a 2.4GHz Wi-Fi network. If using a 5GHz router, connect via Ethernet cable or use a 2.4GHz Wi-Fi bridge.
  • Check the network settings on the device (refer to Section 2.3 Network Connection).
  • Confirm the Company ID and Cloud Password entered on the device match your CrossChex Cloud account information.
• Offline Mode: If the internet connection is temporarily lost, the device will securely capture punches in offline mode and synchronize them once connectivity is restored.

5.2. Facial Recognition Problems

• Recognition Failure:
  • Ensure adequate lighting in the area where the device is installed.
  • Verify the user's face is properly enrolled in the system.
  • Instruct users to stand at the recommended distance and angle from the device.
  • Clean the camera lens if it appears smudged or dirty.

5.3. RFID Card/PIN Issues

• Card Not Read:
  • Ensure the RFID card is correctly presented to the reader.
  • Verify the RFID card is properly registered to the user in the CrossChex Cloud software.
• PIN Not Accepted:
  • Double-check the entered PIN for accuracy.
  • Confirm the PIN is correctly set up for the user in the CrossChex Cloud software.

6. Specifications

7. Warranty and Support

ANVIZ provides comprehensive support for the CX5 time clock:

• Hardware Warranty: The hardware is guaranteed for 3 years.
• Technical Support: Available from Monday to Friday.
• Cloud Software: CrossChex Cloud software is free for small businesses (1 admin and 1 device). Enterprise-grade time tracking with premium 1-on-1 support and lifetime hardware warranty is available starting at $99/year.

For further assistance, please refer to the official ANVIZ support channels or the detailed user guide accessible via the QR code provided with the product.