1. Introduction
Thank you for choosing the Intenso Buds Plus TWS T310AE Wireless Earbuds. These earbuds are designed to provide a high-quality audio experience with advanced features such as Active Noise Cancellation (ANC), Environmental Noise Cancellation (ENC), and Bluetooth 5.4 connectivity. This manual provides essential information for setting up, operating, and maintaining your earbuds.
2. Safety Information
- Do not expose the earbuds or charging case to extreme temperatures, humidity, or liquids.
- Avoid dropping, impacting, or disassembling the device.
- Use only the provided charging cable and a compatible power adapter.
- Prolonged listening at high volume levels may cause hearing damage. Adjust volume to a moderate level.
- Keep out of reach of children and pets.
3. Package Contents
Ensure all items are present in the package:
- Intenso Buds Plus TWS T310AE Wireless Earbuds
- Charging Case
- USB Charging Cable
- Ear Tips (various sizes)
- User Manual

Image: Illustration of the Intenso Buds Plus TWS T310AE package contents, including earbuds, charging case, USB cable, and ear tips.
4. Product Overview
Familiarize yourself with the components of your Intenso Buds Plus TWS T310AE earbuds and charging case.

Image: The Intenso Buds Plus TWS T310AE earbuds resting inside their transparent charging case, with a digital display showing '100%' charge.
The charging case features a transparent lid and a digital LED display on the front, indicating the battery percentage. The earbuds are designed for an in-ear fit with silicone ear tips.

Image: A close-up view of two Intenso Buds Plus TWS T310AE earbuds, highlighting their sleek black design and the transparent stem revealing internal components.
Each earbud includes a touch control area on the stem for various functions, and integrated microphones for calls and noise cancellation.
5. Setup
5.1 Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case.
- Place the earbuds into the charging case. Ensure they are correctly seated.
- Connect the USB charging cable to the charging port on the case and to a power source.
- The LED display on the case will show the current charge level. A full charge typically takes approximately 2 hours.
- Once fully charged, disconnect the charging cable. The earbuds offer up to 7 hours of playback on a single charge, with the charging case providing an additional 25 hours of power.

Image: An illustration showing the Intenso Buds Plus TWS T310AE earbuds and charging case, highlighting 'Up to 25 Hours Playtime' with 7.5 hours from a single charge and 25 hours with case charging.
5.2 Pairing with a Device
The earbuds use Bluetooth 5.4 for a stable and fast connection.
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth.
- Search for available Bluetooth devices and select "Intenso Buds Plus" from the list.
- Once connected, you will hear an audible confirmation, and the earbuds will be ready for use.

Image: A smartphone displaying its Bluetooth settings, showing 'Intenso Buds Plus' as a discoverable device, next to the earbuds and charging case on a desk.
5.3 Fitting the Earbuds
For optimal sound quality and comfort, choose the correct ear tip size and ensure a secure fit.
- Select the ear tips that best fit your ear canal from the four provided sizes.
- Gently insert each earbud into your ear, rotating slightly until it feels snug and comfortable.
- A good seal is crucial for effective Active Noise Cancellation and bass response.
6. Operating Instructions
The Intenso Buds Plus TWS T310AE earbuds feature intuitive touch controls.
6.1 Basic Controls (Touch Control Area)
- Power On: Open the charging case or long-press the touch area on both earbuds.
- Power Off: Place earbuds back into the charging case and close the lid, or long-press the touch area on both earbuds.
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Volume Up: Triple tap on the right earbud.
- Volume Down: Triple tap on the left earbud.
6.2 Call Management
- Answer/End Call: Single tap on either earbud.
- Reject Call: Long-press on either earbud.
6.3 Noise Control Modes (ANC, ENC, Transparency)
The earbuds offer different modes to manage ambient sound:
- Active Noise Cancellation (ANC): Reduces ambient noise, allowing you to focus on your audio.
- Environmental Noise Cancellation (ENC): Enhances voice quality during calls by filtering out background noise.
- Transparency Mode: Allows you to hear your surroundings while still enjoying your audio, useful for awareness.
To switch between ANC, Transparency, and Normal modes, long-press the touch area on the left earbud.

Image: A graphic illustrating the key features of the Intenso Buds Plus TWS T310AE: Active Noise Cancelling (ANC), Environmental Noise Cancellation (ENC), and an LED display for charge level indication.
6.4 Voice Assistant
Activate your device's voice assistant (e.g., Siri, Google Assistant) by long-pressing the touch area on the right earbud.
7. Maintenance
7.1 Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Remove ear tips and clean them separately with mild soap and water, then dry thoroughly before reattaching.
- Do not use abrasive cleaners or solvents.
7.2 Storage
- When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Store the device in a cool, dry place away from direct sunlight.
8. Troubleshooting
If you encounter issues, refer to the following common solutions:
| Problem | Solution |
|---|---|
| Earbuds not pairing | Ensure earbuds are charged. Turn off and on Bluetooth on your device. Forget the device in Bluetooth settings and re-pair. |
| No sound from one earbud | Place both earbuds back in the case, close the lid, then open again. Check device's audio balance settings. |
| Charging case not charging | Check the USB cable and power adapter. Ensure connections are secure. |
| ANC not effective | Ensure earbuds are properly seated in your ears with a good seal. Switch between noise control modes. |
9. Specifications
Key technical specifications for the Intenso Buds Plus TWS T310AE Wireless Earbuds:
| Feature | Detail |
|---|---|
| Model Number | 3720310 |
| Connectivity Technology | Wireless, Bluetooth 5.4 |
| Noise Cancellation | Active Noise Cancellation (ANC), Environmental Noise Cancellation (ENC) |
| Control Type | Touch Control |
| Ear Placement | In-Ear |
| Frequency Range | 20 Hz - 20,000 Hz |
| Impedance | 32 ohms |
| Battery Composition | Lithium Polymer |
| Charging Time | Approximately 2 hours |
| Playback Time (Earbuds) | Up to 7 hours |
| Total Playback Time (with Case) | Up to 25 hours |
| Material | Plastic |
| Water Resistance Level | Waterproof |
10. Warranty and Support
Intenso products are designed for reliability and performance. For warranty information and customer support, please refer to the warranty card included in your package or visit the official Intenso website. Keep your proof of purchase for warranty claims.





