1. Introduction
Thank you for purchasing the Oxhark Flame Ultra-Thin Electric Fireplace. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new electric fireplace. Please read all instructions carefully before use and retain this manual for future reference.
Figure 1.1: The Oxhark Flame 78-inch electric fireplace, showcasing its sleek design, remote control, and smartphone app interface.
2. Safety Information
Your safety is paramount. Please adhere to the following safety guidelines:
- Ensure the fireplace is connected to a 120V outlet with a 6 ft power cable.
- This linear electric fireplace provides a smog-free and dust-free warm environment.
- It features a built-in overheat protection system that automatically cuts off power when the temperature reaches 212°F (100°C). This feature enhances safety, especially in households with children and pets.
- The tempered glass panel is explosion-proof, contributing to a safe home environment.
- Do not block air inlets or outlets. Maintain proper clearance around the unit.
- Do not immerse the appliance in water or other liquids.
- Always unplug the fireplace before cleaning or performing any maintenance.
Figure 2.1: The fireplace is designed with safety features like overheat protection, making it suitable for homes with children and pets.
3. Product Features
- Dimensions: Overall size: 78"W x 17.7"H x 6.29"D. Insert size: 76.3"L x 6.6"D x 16.7"H.
- Installation: Supports both wall-mounted and recessed installation methods, offering flexibility and space-saving solutions.
- Flame & Fuel Bed Colors: Features 13 flame colors and 13 fuel bed colors, allowing for up to 169 unique color combinations to match any environment or mood.
- Control Options: Operable via remote control, touch screen panel on the unit, and a dedicated smartphone application (for WiFi version only).
- Heating Power: Two heat settings (750W/1500W) capable of heating areas up to 400 square feet.
- Thermostat: Adjustable temperature range from 62℉-99℉ (17℃-37℃).
- Timer Function: Includes a 1-9 hour timer for automatic shut-off, ideal for use before sleeping.
- Low Noise Operation: Designed for quiet operation, ensuring a peaceful environment.
- Media Options: Comes with both decorative logs and crystal glass stones for customizable flame bed aesthetics.
Figure 3.1: Detailed dimensions for the 78-inch electric fireplace, including overall and insert measurements.
Figure 3.2: Visual representation of the 13 flame colors and 13 ember bed colors available, offering 169 combinations.
Figure 3.3: The fireplace features an ultra-narrow frame for a larger display zone and includes both log and crystal media options.
Figure 3.4: Airflow diagram showing the air inlets and outlets for efficient heating.
4. Components List
Please ensure all components are present before beginning installation:
- Electric Fireplace Unit
- Remote Control
- Logs (decorative)
- Crystal Glass Stones (decorative)
- Plastic Tray (for media)
- Instruction Book (this manual)
- Mounting Hardware (brackets, screws, anchors)
Figure 4.1: Included components: electric fireplace, logs, plastic tray, crystals, instruction book, and remote control.
5. Installation
The fireplace offers two primary installation methods: wall-mounted and recessed. Choose the method that best suits your space and aesthetic preference.
5.1 Wall-Mounted Installation
- Identify a suitable wall location, ensuring it is structurally sound and near a 120V power outlet.
- Attach the mounting bracket to the wall using appropriate hardware (screws, anchors) ensuring it is level and secure.
- Carefully lift the fireplace unit and hook it onto the installed wall bracket.
- Secure the fireplace to the wall using additional screws through designated holes.
- Install the tempered glass front panel.
- Place your chosen media (logs or crystals) into the plastic tray within the fireplace.
Figure 5.1: Wall-mounted installation steps.
5.2 Recessed Installation
- Prepare a wall opening with the exact insert dimensions (76.3"L x 6.6"D x 16.7"H). Ensure there is access to a 120V power outlet within the recess.
- Remove the wall-mount bracket from the fireplace unit if it is pre-attached.
- Slide the fireplace unit into the prepared wall opening.
- Secure the fireplace within the recess using screws through the designated mounting points.
- Install the tempered glass front panel.
- Place your chosen media (logs or crystals) into the plastic tray within the fireplace.
Figure 5.2: Examples of wall-mounted and recessed installations.
Figure 5.3: Recessed installation steps.
6. Operation
Your electric fireplace can be controlled using the touch screen panel on the unit, the included remote control, or a smartphone app (for WiFi models).
6.1 Control Methods
- Touch Screen Control: Located on the fireplace unit, allowing direct control of all functions.
- Remote Control: A convenient handheld remote for controlling the fireplace from a distance.
- Smartphone App Control (WiFi version only): Download the "XARALYN" app from your device's app store for smart remote control and long-range operation.
Figure 6.1: Control options: touch screen panel and remote control.
6.2 Functions
The fireplace offers various functions for customization and comfort:
- Power: Turn the fireplace ON/OFF.
- Heat: Select between 750W (LO) and 1500W (HI) heating modes. Flame effects can operate independently of heat.
- Temperature: Adjust the thermostat to your desired temperature between 62℉-99℉ (17℃-37℃).
- Timer: Set the automatic shut-off timer from 1 to 9 hours.
- Flame Color: Cycle through 13 different flame colors.
- Ember Bed Color: Cycle through 13 different fuel bed colors (for crystal/log media).
Figure 6.2: Overview of key functions and features.
Video 6.1: This video demonstrates the various functions of the Oxhark Flame electric fireplace, including flame color changes, heating options, and control methods.
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace:
- Cleaning: Ensure the unit is unplugged and cool before cleaning. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or sprays.
- Glass Panel: Clean the tempered glass panel with a glass cleaner and a soft cloth to avoid streaks.
- Air Vents: Periodically check and clean the air inlets and outlets to ensure unobstructed airflow. Dust and debris can accumulate and affect heating efficiency.
- Storage: If storing the fireplace for an extended period, unplug it and store it in a dry, dust-free location.
8. Troubleshooting
If you encounter issues with your fireplace, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, power cord not plugged in, main power switch off, or circuit breaker tripped. | Check power outlet, ensure cord is securely plugged in, turn on main power switch, reset circuit breaker. |
| No heat output. | Heat function not activated, thermostat set too low, or overheat protection activated. | Activate heat function, increase thermostat setting, allow unit to cool down if overheat protection was triggered. |
| Remote control not working. | Dead batteries, remote not pointed correctly, or interference. | Replace batteries, ensure clear line of sight to the fireplace sensor, remove any obstructions. |
| Flame effect not visible. | Flame function off, or LED lights malfunction. | Activate flame function. If issue persists, contact customer support. |
For issues not listed here or if troubleshooting steps do not resolve the problem, please contact customer support.
9. Specifications
| Specification | Value |
|---|---|
| Brand | Oxhark Flame |
| Model Number | f5126b56-0c58-4db1-844b-67620199e43e |
| Product Dimensions | 6.3"D x 78"W x 17.7"H |
| Material | Metal |
| Finish Type | Painted |
| Installation Type | Built In (Recessed) / Wall Mounted |
| Power Source | AC |
| Heating Coverage | Up to 400 sq ft |
| Heat Settings | 750W / 1500W |
| Temperature Range | 62℉-99℉ (17℃-37℃) |
| Timer | 1-9 Hours |
| Flame Colors | 13 |
| Fuel Bed Colors | 13 |
| Item Weight | 99 pounds |
| Country of Origin | China |
10. Warranty and Support
Your Oxhark Flame electric fireplace is designed for durability and performance. For any inquiries or assistance, please refer to the following:
- Returns: This product is eligible for 30-day easy returns. Please refer to the retailer's return policy for detailed information.
- Customer Support: For technical support, troubleshooting assistance, or parts replacement, please contact Oxhark Flame customer service through the contact information provided at the point of purchase or on the official Oxhark Flame website.
