Motorola PG38C06068

Motorola Moto tag User Manual

Model: PG38C06068

Introduction

The Motorola Moto tag is a compact item finder designed to help you locate your belongings with precision. Utilizing Google's Find My Device network, it offers global tracking capabilities and integrates seamlessly with Android devices. Each tag is built for durability, featuring IP67 underwater protection and a long-lasting battery.

Four Motorola Moto tags, two in jade green and two in starlight blue, arranged neatly.

Image: Motorola Moto tag 4-Pack. This image displays the four Moto tags included in the package, showcasing their compact, circular design and the two available colors: jade green and starlight blue.

Package Contents

Setup

  1. Prepare your Android Device: Ensure your Android phone is running the latest version of Android and has Bluetooth and location services enabled. Download and install the Google Find My Device app from the Google Play Store if you don't already have it.
  2. Activate the Moto tag: The Moto tag comes with a pre-installed battery. To activate, simply pull the battery tab (if present) or ensure the tag is ready for pairing.
  3. Pairing with your Phone:
    • Open the Google Find My Device app on your Android phone.
    • Follow the on-screen prompts to add a new device. The app will scan for nearby Moto tags.
    • When your Moto tag appears, select it to initiate the pairing process.
    • Confirm the pairing on both the app and by pressing the button on the Moto tag if prompted.
  4. Name your Moto tag: Once paired, you will be prompted to name your Moto tag (e.g., "Keys," "Backpack," "Wallet"). This helps in identifying your items within the app.
  5. Attach the Moto tag: Securely attach the Moto tag to the item you wish to track. The tag is designed to accommodate various third-party accessories for easy attachment.
A hand holding an Android smartphone displaying the Google Find My Device app interface for a connected Moto tag.

Image: Google Find My Device App Interface. This image shows the user interface of the Google Find My Device app on a smartphone, indicating a connected Moto tag and options like "Play sound" and "Find my device."

Operating Instructions

Locating an Item Nearby (Bluetooth & UWB)

To find an item that is within Bluetooth range:

  1. Open the Google Find My Device app.
  2. Select the Moto tag associated with the item you are looking for.
  3. Tap the "Play sound" option. The Moto tag will emit an audible sound to help you locate it.
  4. For UWB-enabled phones, the app may provide precise, step-by-step guidance to the tag's location.

Locating an Item Remotely (Find My Device Network)

If your item is out of Bluetooth range, the Google Find My Device network can help locate it:

Unwanted Tracking Protection

The Moto tag is designed with privacy in mind. If an unknown Moto tag is detected traveling with you over time, your Android device will notify you, allowing you to locate the tag and disable it if necessary. All tracking data is protected by end-to-end encryption.

Maintenance

Battery Replacement

The Moto tag uses a standard CR2032 coin cell battery, which typically lasts up to one year. When the battery is low, the Google Find My Device app will notify you.

  1. Locate the battery compartment on the Moto tag. It is usually a small cover that can be twisted or pried open.
  2. Using a small tool (like a coin or a flat-head screwdriver), gently open the battery compartment.
  3. Remove the old CR2032 battery.
  4. Insert a new CR2032 battery with the positive (+) side facing up.
  5. Securely close the battery compartment cover.

Note: Dispose of old batteries responsibly according to local regulations.

Cleaning

Wipe the Moto tag with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners. The device is IP67 rated for water and dust resistance, meaning it can withstand immersion in up to 1 meter of fresh water for up to 30 minutes.

A single Motorola Moto tag in jade green, showing its circular design and the Motorola 'M' logo.A single Motorola Moto tag in starlight blue, showing its circular design and the Motorola 'M' logo.

Image: Individual Moto tags in Jade Green and Starlight Blue. These images provide a close-up view of the individual Moto tags, highlighting their textured surface and the Motorola logo.

Troubleshooting

ProblemPossible CauseSolution
Moto tag not connecting/pairing.
  • Battery is low or dead.
  • Bluetooth is off on phone.
  • Tag is out of range.
  • App needs restart.
  • Replace battery.
  • Enable Bluetooth on your phone.
  • Move closer to the tag.
  • Close and reopen the Google Find My Device app.
No sound from Moto tag.
  • Battery is low or dead.
  • Tag is out of range.
  • Sound feature not activated in app.
  • Replace battery.
  • Move closer to the tag.
  • Ensure "Play sound" is selected in the app.
Inaccurate location.
  • GPS/Location services off on phone.
  • Limited network coverage.
  • Interference.
  • Enable location services.
  • Move to an area with better network connectivity.
  • Avoid placing tag near large metal objects.

Specifications

Model NumberPG38C06068
Dimensions (L x W x H)1.26 x 1.26 x 0.31 inches
Weight0.264 ounces
ConnectivityBluetooth, UWB (Ultra-Wideband)
Supported ApplicationGoogle Find My Device
Battery TypeCR2032 Coin Cell
Battery LifeUp to 1 year
Water ResistanceIP67 (up to 1 meter for 30 minutes)
MaterialPlastic
ColorJade Green + Starlight Blue
ManufacturerMotorola

Warranty and Support

For detailed warranty information regarding your Motorola Moto tag, please refer to the warranty card included with your product or visit the official Motorola support website. Motorola provides customer support for product inquiries, technical assistance, and warranty claims.

Motorola Support: www.motorola.com/us/support

Please have your model number (PG38C06068) and purchase date ready when contacting support.

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