1. Introduction
Welcome to the user manual for your NARWAL Freo X Plus Robot Vacuum and Mop. This guide provides detailed instructions on how to set up, operate, and maintain your device to ensure optimal performance and longevity. Please read this manual thoroughly before using the product.
Important Safety Information
- Always place the charging dock on a hard, level surface against a wall.
- Keep the robot and charging dock away from water and moisture.
- Ensure no loose cables or small objects are on the floor that could entangle the robot.
- Do not allow children or pets to play with the robot.
- Use only the original power adapter and accessories provided by NARWAL.
2. What's in the Box
Before you begin, verify that all components are present in the packaging:
- NARWAL Freo X Plus Robot Vacuum and Mop Unit
- Self-Emptying Dust Station / Charging Dock
- Power Cable
- 2 x Washable Mop Pads
- Floating Brush (pre-installed)
- User Manual (this document)
Image 1: Main components of the NARWAL Freo X Plus package, including the robot, its charging station, and two washable mop pads.
3. Setup
- Unpacking: Carefully remove all components from the packaging. Remove any protective films or packing materials from the robot and charging dock.
- Charging Dock Placement: Place the charging dock against a wall in an open area, ensuring there are no obstacles within 1.5 meters (5 feet) in front and 0.5 meters (1.6 feet) to the sides. Connect the power cable to the dock and plug it into a power outlet.
- Initial Charge: Place the robot onto the charging dock. Ensure the charging contacts on the robot align with those on the dock. The robot will begin charging automatically. For first use, allow the robot to fully charge, which may take several hours.
- App Installation (Optional but Recommended): Download the NARWAL app from your mobile device's app store. Follow the in-app instructions to connect your Freo X Plus to your Wi-Fi network and register your device. This enables advanced features like remote control, scheduling, and multi-floor mapping.
- Mop Pad Attachment: Attach the washable mop pads to the designated areas on the underside of the robot. Ensure they are securely fastened.
4. Operating Instructions
Starting a Cleaning Cycle
Press the power button on the robot or use the NARWAL app to start a cleaning cycle. The robot will automatically begin mapping its environment using LiDAR SLAM 4.0 and clean according to its intelligent pathfinding algorithm.
Vacuum and Mop in One Pass
The Freo X Plus is designed to vacuum and mop simultaneously, providing a comprehensive clean. It applies 6N downward pressure on the mop pads for effective stain removal and features a 9.5-ounce water tank with 4 outlets for consistent water release.
Image 2: The robot vacuum performing a combined vacuum and mop function, highlighting its 6N downward pressure for effective cleaning.
Powerful Suction
Equipped with an industry-leading 7800Pa suction power, the Freo X Plus effectively picks up dust, dirt, pet hair, and debris from various floor types.
Image 3: Visual representation of the robot's powerful 7800Pa suction, effectively removing various types of debris from the floor.
Tri-Laser Obstacle Avoidance and Navigation
The robot utilizes Tri-Laser technology for precise obstacle avoidance, detecting small items like slippers and pet toys at a millimeter level. Paired with LiDAR SLAM 4.0, it creates a 360° view of its surroundings for efficient pathfinding and multi-floor mapping.
Image 4: The robot demonstrating its advanced tri-laser obstacle avoidance system, navigating around common household items.
Zero Tangles Certified Floating Brush
The innovative floating brush design is TÜV and SGS certified for zero tangles, preventing hair and fur from wrapping around it. This ensures consistent cleaning performance on all floor types and carpets.
Image 5: A visual comparison illustrating the effectiveness of the NARWAL's floating brush in preventing hair tangles compared to conventional robot vacuum brushes.
Automatic Dust Emptying and Storage
After each cleaning cycle, the robot automatically empties its dustbin into the charging dock's sealed dust bag. Equipped with dust compression technology, the dock can store up to 7 weeks of dust and debris, minimizing the need for frequent manual emptying.
Image 6: The robot vacuum demonstrating its self-emptying feature into the base station, emphasizing the extended 7-week dust storage capacity.
5. Maintenance
Regular maintenance ensures your NARWAL Freo X Plus operates efficiently and extends its lifespan. Always power off the robot before performing any maintenance.
- Dust Bag Replacement: The dust bag in the charging dock should be replaced approximately every 7 weeks, or when the indicator light signals it is full. Open the dust compartment on the dock and replace the full bag with a new one.
- Mop Pad Cleaning: The washable mop pads should be removed and cleaned after each mopping session. They can be hand-washed or machine-washed with mild detergent. Allow them to air dry completely before reattaching.
- Floating Brush Cleaning: Despite its tangle-free design, occasionally check the floating brush for any trapped debris. Remove the brush and clean it with the provided cleaning tool if necessary.
- Filter Cleaning: The robot's internal filter (Cartridge, Cloth, Foam type) should be cleaned regularly. Tap out loose debris or use a small brush. Replace the filter every 3-6 months depending on usage.
- Sensor Cleaning: Gently wipe the Tri-Laser sensors, cliff sensors, and charging contacts on both the robot and the dock with a clean, dry cloth. Dust or debris on sensors can affect navigation and charging.
6. Troubleshooting
If you encounter issues with your NARWAL Freo X Plus, refer to the following common troubleshooting steps:
| Problem | Solution |
|---|---|
| Robot not charging | Ensure the charging contacts on both the robot and the dock are clean and free of debris. Verify the power cable is securely plugged into the dock and the wall outlet. |
| Robot stuck or lost | Clear any obstacles around the robot. Clean the Tri-Laser and cliff sensors. If using the app, check the map for blocked areas or create virtual boundaries. |
| Poor suction performance | Check if the dust bag in the dock is full and needs replacement. Clean or replace the internal filter. Ensure the floating brush is free of debris. |
| Mop not cleaning effectively | Ensure mop pads are clean and properly attached. Check the water tank for sufficient water and ensure the water outlets are not clogged. |
| Robot making unusual noises | Inspect the main brush and side brushes for any tangled hair or foreign objects. Check the wheels for debris. |
If the problem persists after trying these solutions, please contact NARWAL customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | NARWAL |
| Model Number | Freo X Plus |
| Special Feature | Obstacle Avoidance, Self-Emptying, Vacuum & Mop Combo |
| Suction Power | 7800Pa (Industry-Leading) |
| Dust Storage Capacity | Up to 7 Weeks (with dust compression) |
| Navigation System | Tri-Laser Obstacle Avoidance, LiDAR SLAM 4.0 |
| Mop Pressure | 6N Downward Force |
| Included Components | Robot Unit, Charging Dock, Power Cable, 2 Washable Mop Pads |
| Filter Type | Cartridge, Cloth, Foam |
| Power Source | Battery Powered |
| Compatible Devices | Amazon Echo (via app) |
| Form Factor | Disk-shaped |
| ASIN | B0D9YCL4XJ |
| Date First Available | July 23, 2024 |
8. Warranty and Support
NARWAL products typically come with a limited manufacturer's warranty covering defects in materials and workmanship. Please refer to the warranty card included in your product packaging or visit the official NARWAL website for specific warranty terms and conditions.
For technical support, troubleshooting assistance, or to purchase replacement parts and accessories, please contact NARWAL customer service or visit their official store:
