OURA Ring 4 Charger (Size 8) Instruction Manual

1. Product Overview

The OURA Ring 4 Charger is a dedicated charging dock for your OURA Ring 4. It includes the charging dock and a USB-C to USB-C cable. This charger is size-specific, meaning it is designed to fit only OURA Ring 4 of Size 8. Ensure you have the correct charger for your ring size.

Image: The OURA Ring 4 Charger, a grey square dock with a central charging post.

Image: The OURA Ring 4 Charger with an OURA Ring placed on the charging post and the USB-C cable connected.

2. Initial Setup

1. Unpack: Carefully remove the OURA Ring 4 Charger and USB-C cable from its packaging.
2. Connect Power: Connect one end of the provided USB-C cable to the charging dock. Connect the other end of the USB-C cable to an external 5Vdc power supply that complies with the IEC 62368-1 standard. (Note: A power adapter is not included and must be supplied separately.)
3. Placement: Place the charging dock on a stable, flat surface.

Important: This charger is designed exclusively for OURA Ring 4 (Size 8). Using it with other OURA Ring generations or incorrect sizes may prevent charging or cause damage.

3. Operating Instructions

Charging Your OURA Ring 4

1. Position the Ring: Gently place your OURA Ring 4 (Size 8) onto the central charging post of the dock. Ensure the ring sits securely and makes proper contact with the charging pins.
2. Charging Indicator: The charger typically has an indicator light that will illuminate to confirm charging has begun.
3. Charging Time: Your OURA Ring 4 usually charges fully within 20 to 80 minutes, depending on its current battery level.
4. Check Battery Level: To monitor your ring's battery status, open the OURA App on your compatible iOS (iOS 15 or higher) or Android (Android 9 or higher) device. Tap the circular icon located in the upper right-hand corner of the home tab.
5. Remove Ring: Once fully charged, carefully remove your OURA Ring 4 from the charging dock.

4. Care and Maintenance

• Cleaning: Use a soft, dry cloth to wipe the charging dock and cable. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the device.
• Storage: Store the charger in a cool, dry place away from direct sunlight and extreme temperatures when not in use.
• Handling: Handle the charger and cable with care. Avoid bending the cable sharply or applying excessive force to the charging dock.

5. Troubleshooting

• Ring Not Charging:
  • Ensure the USB-C cable is securely connected to both the charger and the power source.
  • Verify that the power source is active and providing power (e.g., try a different USB port or wall adapter).
  • Confirm your OURA Ring 4 is correctly seated on the charging post and making full contact.
  • Check if the charger is the correct size for your OURA Ring 4.
• Slow Charging:
  • Ensure your power adapter meets the 5Vdc output requirement.
  • Avoid charging in extremely hot or cold environments, as this can affect charging efficiency.
• No Indicator Light:
  • Check all cable connections and the power source.
  • If the issue persists, the charger or cable may be faulty.

If you continue to experience issues, please refer to the Customer Support section.

6. Product Specifications

7. Warranty Information

This OURA Ring 4 Charger is covered by a 1 Year Manufacturer Warranty. For specific terms, conditions, and to initiate a warranty claim, please retain your proof of purchase and contact OURA customer support directly.

8. Customer Support

For further assistance, technical support, or inquiries regarding your OURA Ring 4 Charger, please visit the official OURA website or contact their customer service department. You can often find detailed FAQs and support resources online.

Online Support: www.ouraring.com/support