1. Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your roborock Q5 Pro+ Robot Vacuum and Mop. Please read this manual thoroughly before using the product and retain it for future reference.
Image: The roborock Q5 Pro+ Robot Vacuum and Mop, shown with its self-emptying dock and a smartphone displaying the control app interface.
2. What's in the Box
Verify that all components are present upon unpacking:
- Q5 Pro Robot Vacuum (1)
- Auto-Empty Dock (1)
- Water Tank (1)
- Mop Cloth (1)
- Power Cable (1)
- User Manual (1)
3. Setup
3.1 Initial Placement
Place the Auto-Empty Dock on a hard, level surface against a wall, ensuring there is sufficient clear space around it for the robot to maneuver. Connect the power cable to the dock and plug it into a power outlet.
3.2 Charging the Robot
Place the robot vacuum onto the charging dock. Ensure the charging contacts on the robot align with those on the dock. The robot will begin charging automatically. For first-time use, fully charge the robot before operation.
3.3 Connecting to the Roborock App
The roborock Q5 Pro+ operates optimally with the dedicated Roborock app. Follow these steps to connect your device:
- Step 1: Download the "Roborock" app. Search for "Roborock" in your mobile device's app store (e.g., Apple App Store or Google Play Store) and download it.
- Step 2: Reset WiFi. Press and hold the designated buttons on the robot until you hear the "Resetting WiFi" alert. The reset is complete when the WiFi indicator flashes slowly.
- Step 3: Add the device. Open the Roborock app, tap "Search for device," and follow the in-app instructions to add your Q5 Pro+.
Note: The roborock robot vacuum only supports 2.4G WiFi. If your router supports both 2.4G and 5G, it is recommended to switch to 2.4G WiFi during the setup process by following your router's instructions to ensure stable connection.
Image: Visual guide showing the three steps to connect the robot vacuum to the Roborock app, including screenshots of the app store, robot buttons for WiFi reset, and the app's device search function.
4. Operating Instructions
4.1 Cleaning Modes and Suction Power
The Q5 Pro+ offers various cleaning modes and adjustable suction power to suit different cleaning needs. With a maximum suction of 5500 Pa and upgraded dual rubber brushes, it effectively captures dirt and pet hair.
Image: An illustration highlighting the powerful 5500 Pa suction and the dual rubber brush system of the robot vacuum, indicating enhanced cleaning performance.
4.2 Multi-Functional Cleaning (Vacuum and Mop)
The robot can vacuum and mop simultaneously. The detachable design includes a 770ml dustbin and a 180ml water tank. Adjust the water flow manually via the water tank's button for optimal mopping effectiveness.
Image: The robot vacuum cleaning a floor, demonstrating its ability to vacuum and mop at the same time. Indicators for 'Low Light Stain' and 'High Heavy Duty' mopping are shown.
4.3 Precise Navigation and Mapping
The Q5 Pro+ utilizes PreciSense LiDAR Navigation for precise mapping and navigation. Features include Quick Mapping, 3D Mapping, and Multi-Level Mapping, allowing the robot to create optimal cleaning routes.
Image: The robot vacuum navigating a living space, with an overlay illustrating its precise LiDAR mapping and navigation capabilities, including 6X Faster Quick Mapping, 3D Map Display, and Multi-level Mapping System.
Image: A split image showing the Roborock app interface with a 3D map of a house on the left, and a detailed 3D floor plan on the right, illustrating the ability to edit furniture, rooms, and surfaces for optimized cleaning strategies.
4.4 App Control and Customization
Customize your cleaning routine via the Roborock app. Features include setting emptying modes, scheduling cleaning, quick mapping, creating no-go zones, custom routines, off-peak charging, and child lock.
Image: A person sitting in a chair, using a smartphone to control the robot vacuum, which is docked next to its self-emptying station. Icons above illustrate various app control features like setting emptying modes, 3D mapping, schedule cleaning, custom routine, quick mapping, multi-level mapping, smart no-go zones, off-peak charging, and child lock.
Image: A detailed view of the Roborock app interface on a smartphone, displaying a floor plan with cleaning zones and various control options such as setting emptying modes, scheduling, quick mapping, no-go zones, custom routines, off-peak charging, child lock, and clean intensity.
4.5 Voice Control
Integrate your Q5 Pro+ with smart home systems like Amazon Alexa, Google Home, and Siri Shortcuts for hands-free control.
Image: A person using voice commands to control the robot vacuum, with speech bubbles indicating interaction with Amazon Alexa and Google Home. The robot is shown on the floor, ready to clean.
5. Maintenance
5.1 Self-Emptying Dust Bag
The 2.5L dust bag in the auto-empty dock allows for up to 7 weeks of hands-free cleaning, minimizing the frequency of manual emptying.
Image: An illustration detailing the self-emptying feature of the robot vacuum, highlighting the 7 weeks of dust storage and the 2.5L disposable dust bag, along with SGS certification.
Image: The robot vacuum docked at its self-emptying station, emphasizing the 2.5L dust bag capacity that allows for up to 7 weeks of cleaning without manual emptying. An SGS performance tested label is also visible.
5.2 Cleaning Wheels
It is recommended to clean the robot's wheels monthly to ensure optimal performance and prevent the robot from getting stuck. Regularly check for any debris or hair tangled around the wheels and remove them.
6. Troubleshooting
If you encounter issues with your roborock Q5 Pro+, refer to the following common problems and solutions:
- Robot not connecting to WiFi: Ensure your router is broadcasting a 2.4Ghz network. Reset the robot's WiFi by pressing and holding the designated buttons until you hear the "Resetting WiFi" alert, then try connecting again via the app.
- Robot getting stuck frequently: Clean the wheels monthly to remove any accumulated debris or hair. Ensure the cleaning area is free of small obstacles or loose cables.
- Reduced suction power: Check if the dustbin is full or if the filter needs cleaning/replacement. Ensure the main brush and side brush are free of tangles.
- Mop not dispensing water: Ensure the water tank is filled and correctly installed. Check if the water flow setting in the app is appropriate for the cleaning task.
For more detailed troubleshooting or persistent issues, consult the Roborock app's help section or contact customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | roborock |
| Model Name | Q5 Pro+ |
| Special Feature | Automatic Dust Collection, Self-Emptying |
| Color | Black |
| Max Suction Power | 5500 Pa |
| Battery Life | 240 minutes |
| Dustbin Capacity | 770 Milliliters |
| Water Tank Capacity | 180 Milliliters |
| Navigation Type | LiDAR (PreciSense) |
| Compatible Devices | Amazon Echo, Google Home, Smartphones |
| Product Dimensions | 13.8 x 17.3 x 17.6 inches |
| Item Weight | 16.5 pounds |
| UPC | 195043005409 |
8. Warranty and Support
For warranty information, please refer to the warranty card included with your product or visit the official roborock website. For technical support, product inquiries, or service requests, please contact roborock customer service through their official channels, typically found on their website or within the Roborock app.
