1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your TMEZON WLAN IP Video Door Intercom System. This system is designed for two-family homes, offering enhanced security and communication features. Please read this manual thoroughly before using the product to ensure proper function and safety.
Figure 1.1: Overview of the TMEZON WLAN IP Video Door Intercom System, showing two indoor monitors, an outdoor doorbell unit, access cards, and a smartphone displaying the app interface.
2. Safety Information
- Ensure all wiring is performed by a qualified electrician to prevent electrical hazards.
- Do not expose the outdoor doorbell unit to extreme temperatures or direct water immersion.
- Use only the power adapters and cables supplied with the system.
- Keep the indoor monitor away from moisture and direct sunlight.
- Do not attempt to disassemble or repair the device yourself. Contact customer support for assistance.
3. Package Contents
Verify that all items are present in the package:
- 7-inch IP Touchscreen Monitors (x2)
- 1080P Outdoor Doorbell Unit (x1)
- Mounting Brackets and Screws
- Power Adapters
- 2-Wire Connection Cables
- IC Access Cards (x8)
- User Manual (this document)
4. Product Overview
4.1 Indoor Monitor
The 7-inch TFT touchscreen monitor serves as the central control unit for your intercom system. It allows you to view visitors, communicate, unlock doors, and access system settings.
Figure 4.1: The indoor monitor displaying its touch-sensitive interface and various settings options.
4.2 Outdoor Doorbell Unit
The outdoor doorbell unit features a 1080P camera with a 110° wide-angle lens, infrared night vision, and a waterproof, dustproof, and vandal-proof housing. It includes two call buttons for two separate families and an IC card reader for access control.
Figure 4.2: The outdoor doorbell unit demonstrating the IC card unlock feature.
5. Setup
5.1 Wiring and Installation
The system utilizes 2-wire technology for simplified installation. Ensure power is disconnected before beginning any wiring.
- Mounting the Outdoor Unit: Choose a suitable location near your entrance, ensuring it is within reach of the 2-wire cable and at an appropriate height for visitors. Secure the mounting bracket and attach the doorbell unit.
- Mounting the Indoor Monitors: Install the indoor monitors at desired locations within each family's residence.
- Connecting the 2-Wire Cable: Connect the 2-wire cable from the outdoor unit to each indoor monitor. Ensure correct polarity if specified.
- Power Connection: Connect the power adapters to the indoor monitors and plug them into a power outlet.
- Electric Lock Connection (Optional): If using an electric lock, connect it to the designated terminals on the outdoor unit or indoor monitor as per the wiring diagram (refer to the full wiring diagram in the separate installation guide).
5.2 Network Configuration (WLAN)
To enable app functionality, the indoor monitor must be connected to your home's Wi-Fi network.
- On the indoor monitor, navigate to the "Settings" menu.
- Select "Network" or "WLAN Settings".
- Choose your Wi-Fi network from the list and enter the password.
- Confirm the connection.
5.3 App Installation and Pairing
Download the "TuyaSmart" application from your smartphone's app store (iOS or Android).
- Install and open the TuyaSmart app.
- Register or log in to your account.
- Follow the in-app instructions to add a new device. This typically involves scanning a QR code displayed on the indoor monitor or selecting the device type manually.
- Once paired, you will be able to control and monitor your intercom system remotely.
Figure 5.1: The TuyaSmart app interface on a smartphone, showing options for screenshot, unlock, playback, record, and advanced settings.
6. Operating Instructions
6.1 Answering a Call and Two-Way Audio
When a visitor presses the doorbell button:
- The indoor monitor will ring and display the visitor's image.
- On the monitor, tap the "Answer" icon to establish two-way audio communication.
- If using the app, you will receive a notification. Tap the notification to view the visitor and communicate.
Figure 6.1: An indoor monitor displaying a visitor's image, allowing the resident to confirm identity before granting access.
6.2 Door Unlocking
The system supports three methods for unlocking an electric lock (if connected):
- Via Indoor Monitor: During a call or while monitoring the outdoor unit, tap the "Unlock" icon on the monitor screen.
- Via Mobile App: From the TuyaSmart app, tap the "Unlock" button.
- Via IC Access Card: Present a registered IC card to the card reader on the outdoor doorbell unit.
6.3 Snapshot and Recording
The system can automatically capture images or record video:
- Automatic Capture: When a visitor presses the doorbell or motion detection is triggered, the system can automatically take a snapshot or record a short video. These files are stored on a micro SD card (not included, supports up to 128GB) inserted into the indoor monitor.
- Manual Capture: You can manually take a snapshot or start recording from the indoor monitor or the TuyaSmart app during live view.
- Playback: Recorded videos and snapshots can be reviewed directly on the indoor monitor or through the TuyaSmart app.
Figure 6.2: The mobile application interface displaying a recorded video for playback.
6.4 Motion Detection
The outdoor doorbell unit features motion detection capabilities.
- Activation: Enable motion detection in the indoor monitor's settings or via the TuyaSmart app.
- Notifications: When motion is detected, you will receive a notification on your smartphone via the TuyaSmart app.
- Recording: Motion events can trigger automatic snapshots or video recordings, stored on the micro SD card.
Figure 6.3: A smartphone displaying a motion detection alert from the TMEZON intercom system.
6.5 Night Vision
The 1080P camera on the outdoor unit is equipped with infrared sensors for clear visibility in low-light conditions.
- Night vision activates automatically when ambient light levels are low.
- Images and recordings will be in black and white during night vision mode.
Figure 6.4: A visual comparison demonstrating the clarity of 1080P images during both day and night conditions.
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the indoor monitor screen and the outdoor doorbell lens. Do not use abrasive cleaners or solvents.
- Firmware Updates: Periodically check for firmware updates via the indoor monitor settings or the TuyaSmart app to ensure optimal performance and security.
- SD Card Management: Regularly back up important recordings and format the micro SD card to maintain recording capacity and performance.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on indoor monitor. | Power issue, loose cable, faulty unit. | Check power connection. Ensure 2-wire cable is securely connected. Contact support if problem persists. |
| Cannot connect to Wi-Fi. | Incorrect password, weak signal, router issue. | Verify Wi-Fi password. Move monitor closer to router. Restart router. |
| App notifications not received. | App permissions, network issue, app settings. | Check app notification permissions on your phone. Ensure monitor is connected to Wi-Fi. Verify app settings for notifications. |
| Door unlock not working. | Electric lock wiring, power to lock, system settings. | Check wiring to the electric lock. Ensure the lock has power. Verify unlock settings on the monitor/app. |
| Poor video quality at night. | Infrared sensor obstruction, dirty lens. | Clean the doorbell camera lens. Ensure no obstructions are blocking the infrared sensors. |
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | MZ-IP-V718TW*2+MZ-VDP-NF404/EU |
| Monitor Size | 7-inch TFT Touchscreen |
| Doorbell Camera Resolution | 1080P |
| Camera Angle | 110° Wide Angle |
| Connectivity | WLAN (Wi-Fi), 2-Wire Technology |
| App Support | TuyaSmart |
| Unlocking Methods | App, Swipe Card, Monitor |
| Storage | Micro SD Card (up to 128GB, not included) |
| Features | Snapshot, Auto Recording, 2-Way Audio, Motion Detection, Night Vision |
| System Capacity | Up to 6 IP monitors + 2 doorbells + 2 1080P CCTV cameras + 3 electric locks |
| Item Weight | 1.83 Kilograms (total package) |
| Package Dimensions | 24.1 x 22.9 x 8.4 cm |
Figure 9.1: Dimensions of the TMEZON indoor monitor and outdoor doorbell unit.
10. Warranty and Support
TMEZON products are designed for reliability and performance. For warranty information, please refer to the warranty card included in your package or visit the official TMEZON website.
If you encounter any issues or require technical assistance, please contact TMEZON customer support. Provide your model number and a detailed description of the problem for efficient service.
- Customer Support: Refer to your product packaging or the official TMEZON website for contact details.
- Online Resources: Check the TMEZON website for FAQs, updated manuals, and software downloads.
