TMEZON MZ-IP-V718TW+MZ-VDP-NF402/EU
TMEZON WLAN Video Intercom System User Manual
Model: MZ-IP-V718TW+MZ-VDP-NF402/EU
1. Introduction
The TMEZON 2-Wire WLAN Video Intercom System provides advanced security and convenience for your home or office. This system allows you to see, hear, and speak to visitors at your door, and even remotely unlock the door using your smartphone. With its 1080P camera, 7-inch touchscreen monitor, and multiple unlocking methods, it offers a comprehensive solution for access control and monitoring.

Image: Overview of the TMEZON 2-Wire WLAN Video Intercom System components.
2. Package Contents
Please check the package carefully to ensure all items are present:
- 7-inch IP Touchscreen Monitor
- 1080P Doorbell Unit
- Power Adapter
- Mounting Screws and Accessories
- Wiring Connectors
- IC Access Cards (8 included)
- User Manual

Image: The complete package contents of the TMEZON Video Intercom System.
3. Key Features
- Advanced 2-Wire IP Technology: Receive APP notifications on your phone when visitors press the doorbell, allowing remote interaction and unlocking from anywhere via the "TuyaSmart" application.
- High-Resolution Display & Durable Doorbell: Features a 7-inch TFT touchscreen monitor with a slim design and touch button operation. The outdoor doorbell includes a waterproof casing, built-in infrared sensor, and a 1080P camera with a 110° wide-angle view, night vision, and resistance to rain, dust, and vandalism.
- Versatile 3-in-1 Unlocking: Unlock your door using IC cards, the mobile app, or directly from the monitor screen. The package includes 8 IC cards for immediate use.
- Snapshot & Automatic Recording: The camera automatically captures a snapshot or records video when visitors press the doorbell or when motion detection is triggered. Recordings are saved to a Micro-SD card (up to 128GB, not included) and can be reviewed anytime via your smartphone.
- Multi-Device Connectivity: Supports connection of up to 6 IP monitors, 2 doorbells, 2 1080P CCTV cameras, and 3 electric locks. Enables two-way communication between monitors and cameras, and between multiple monitors. Call forwarding is supported among all monitors, allowing unlocking from any indoor monitor.
- Motion Detection and Alarm: The system can detect motion and trigger an alarm, sending notifications to your smartphone for enhanced security.
- Voice Message Function: Visitors can leave a voice message if you are unavailable.

Image: Demonstrates the 1080P camera's clear image quality during both day and night conditions.

Image: Illustrates the three convenient methods for unlocking the door: IC card, mobile app, and monitor.

Image: Shows how to playback recorded videos directly on your mobile device.

Image: Demonstrates confirming a visitor's identity via the monitor before granting access.

Image: Visual representation of the motion detection feature and instant alerts.

Image: Illustrates the voice message feature for visitors.
4. Setup and Installation
4.1 Wiring
This system utilizes a 2-wire connection for simplified installation. Ensure all power is disconnected before beginning wiring. Connect the doorbell unit to the monitor using the provided 2-wire cable. Refer to the wiring diagram in the included quick start guide for detailed instructions.
4.2 Mounting
Mount the outdoor doorbell unit at an appropriate height, typically near your main entrance, ensuring a clear view of visitors. The indoor monitor should be mounted in a convenient location within your home, such as a hallway or living area, where it is easily accessible.
4.3 Power Connection
Connect the power adapter to the indoor monitor and plug it into a standard electrical outlet. Once powered on, the monitor will initiate its startup sequence.
4.4 App Pairing (TuyaSmart)
Download the "TuyaSmart" app from your smartphone's app store (available on iOS and Android). Follow the in-app instructions to register an account and add your TMEZON intercom system. This typically involves scanning a QR code displayed on the monitor or following a guided pairing process. Ensure your monitor is connected to your home's WLAN network.

Image: The TMEZON 2-Wire Video Intercom system highlighting its integration with the Tuya Smart app.
5. Operating Instructions
5.1 Answering Calls
When a visitor presses the doorbell, the indoor monitor will ring and display the visitor's image. You can answer the call by tapping the 'Answer' icon on the monitor or through the TuyaSmart app on your smartphone.
5.2 Unlocking the Door
To unlock the door, you have several options:
- From the Monitor: Tap the 'Unlock' icon on the monitor screen during a call or while monitoring.
- Using an IC Card: Present a registered IC card to the doorbell unit's card reader.
- Via the TuyaSmart App: Tap the 'Unlock' icon within the app when viewing the doorbell feed.
5.3 Monitoring
You can view the live feed from the doorbell camera at any time by accessing the monitor or the TuyaSmart app. This allows you to check your surroundings even without a visitor.
5.4 Recording and Snapshot
The system automatically records video or takes snapshots when the doorbell is pressed or motion is detected. You can also manually initiate recording or take a snapshot from the monitor or the TuyaSmart app. Recordings are stored on the Micro-SD card (if installed).
5.5 Intercom Function
If you have multiple indoor monitors, you can use the intercom function to communicate between them. Refer to the monitor's menu for options to initiate an intercom call to another connected monitor.

Image: The mobile app interface for easy monitoring and control from your phone.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the monitor screen and doorbell unit. Avoid abrasive cleaners or solvents.
- Firmware Updates: Periodically check for firmware updates through the TuyaSmart app or TMEZON's official website to ensure optimal performance and access to new features.
- SD Card Management: If using a Micro-SD card for recording, regularly back up important footage and format the card to maintain performance.
- Environmental Protection: While the doorbell is waterproof, avoid direct high-pressure water jets. Ensure the monitor is kept in a dry indoor environment.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on monitor/app | Power issue, loose wiring, camera malfunction | Check power connection. Ensure 2-wire connection is secure. Restart the system. |
| Cannot unlock via app/monitor | Incorrect wiring to electric lock, lock malfunction, app/monitor error | Verify electric lock wiring. Test lock manually. Restart app/monitor. |
| No app notifications | WLAN connectivity issue, app permissions, notification settings | Ensure monitor is connected to WLAN. Check app notification permissions on your phone. Verify notification settings within the TuyaSmart app. |
| Poor audio quality | Interference, microphone/speaker obstruction | Check for sources of interference. Ensure microphone and speaker on both units are clear. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | TMEZON |
| Model Number | MZ-IP-V718TW+MZ-VDP-NF402/EU |
| Monitor Size | 7-inch TFT LCD Touchscreen |
| Doorbell Camera | 1080P, 110° Wide-Angle, Infrared Night Vision |
| Connectivity | 2-Wire System, WLAN (Wi-Fi) |
| App Compatibility | TuyaSmart (iOS/Android) |
| Unlock Methods | IC Card, Mobile App, Monitor Screen |
| Storage | Supports Micro-SD card up to 128GB (not included) |
| Multi-Device Support | Up to 6 monitors, 2 doorbells, 2 CCTV cameras, 3 electric locks |
| Item Weight | 1.28 Kilograms |
| Dimensions (Packaging) | 25.1 x 22.6 x 5.8 cm |

Image: Detailed dimensions of the TMEZON monitor and doorbell unit.
9. Warranty and Support
TMEZON products typically come with a manufacturer's warranty. Please refer to the warranty card included in your package or visit the official TMEZON website for detailed warranty terms and conditions. For technical support, troubleshooting assistance, or any inquiries, please contact TMEZON customer service through their official channels.
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