Introduction
The NARWAL S20 Pro Cordless Vacuum Mop is designed to provide efficient and thorough cleaning for hard floors. With its powerful suction, self-cleaning and drying capabilities, and intelligent features, it simplifies floor maintenance for households with kids and pets.
Key features include:
- Heavy Messes, One Pass Perfection: 20,000Pa suction for tough spills.
- Self-Cleaning and Drying Excellence: Automatic brush cleaning and 149°F drying.
- Smart Sensing, Enhanced Cleaning: AI DirtSense technology adjusts power.
- Effortless Glide & Extended Reach: Lightweight design with 180° flat reach.
- Maintenance-Free Experience: Automatic solution dispensing and tangle-free design.
- Smooth Operation, Friendly Interaction: Interactive LCD and voice prompts.
Figure 1: NARWAL S20 Pro main unit and accessories.
Setup
Before first use, ensure all components are present and properly assembled.
- Unpacking: Carefully remove all items from the packaging. Verify that the main unit, handle, self-cleaning base, adapter, roller brushes, filter, floor detergent, and cleaning brush are included.
- Handle Assembly: Insert the handle into the main unit until it clicks securely into place.
- Charging: Place the main unit on the self-cleaning base. Connect the adapter to the base and plug it into a power outlet. Allow the device to fully charge before initial use. The LCD screen will indicate charging status.
- Fill Clean Water Tank: Locate the clean water tank on the main unit. Open the cap and fill with clean water, adding the recommended amount of NARWAL floor detergent as indicated on the detergent bottle. Close the cap securely.
- Initial Self-Cleaning Cycle: It is recommended to run an initial self-cleaning cycle on the base to prime the system and ensure optimal performance.
Operating Instructions
The NARWAL S20 Pro offers intuitive operation with various cleaning modes to suit different needs.
Powering On and Off
- To power on, press and hold the power button on the handle.
- To power off, press and hold the power button again.
Cleaning Modes
The S20 Pro features 5 versatile cleaning modes:
- Smart Mode (AI DirtSense™): The device automatically detects dirt levels and adjusts suction power and water flow for optimal cleaning. This is the recommended default mode for general cleaning.
- One-Click Max: Provides maximum suction and water for heavily soiled areas. Activate by pulling the trigger.
- Dirt Detect: Focuses on areas with detected high dirt concentration.
- Water Suction: For picking up liquid spills without scrubbing.
- Stain Buster: Designed for tackling stubborn stains with concentrated cleaning action.
- Whisper Clean: Operates at a lower noise level for quieter cleaning.
Figure 2: AI DirtSense™ technology automatically adjusts cleaning power.
Cleaning Performance
The S20 Pro is designed for efficient cleaning of various messes on hard floors.
- Heavy Messes: With 20,000Pa suction, the S20 Pro effectively handles tough spills, including liquids and solid debris, in a single pass.
- Edge-to-Edge Cleaning: The dual-edge design allows for seamless cleaning close to walls and furniture, minimizing missed spots.
- Clean Water Mopping: The system continuously mops with clean water, preventing the spread of dirt and ensuring pristine floors.
Figure 3: The S20 Pro effectively cleans various types of messes.
Maneuverability and Reach
- Effortless Glide: The self-propelled motor makes the S20 Pro easy to maneuver, feeling as light as holding two soda cans.
- 180° Flat Reach: The flexible design allows the unit to lay nearly flat, enabling easy cleaning under low furniture and tight spaces without requiring furniture to be moved.
Figure 4: The S20 Pro's flat-fold design for cleaning under furniture.
Battery Life
The S20 Pro provides up to 60 minutes of runtime on a single charge, allowing for extensive cleaning coverage of up to 4,300 sq ft.
Figure 5: Extended runtime for large cleaning areas.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your NARWAL S20 Pro.
Self-Cleaning and Drying
After each use, place the S20 Pro back on its self-cleaning base. Activate the self-cleaning function with a single click. The device will automatically clean the roller brush and dry it with 149°F hot air, preventing odors and keeping the brush fluffy and ready for the next use.
Figure 6: One-click self-cleaning and 149°F self-drying feature.
Emptying Dirty Water Tank and Dry Waste Bin
The S20 Pro separates wet and dry waste. Regularly empty the dirty water tank and the dry waste bin to prevent clogs and maintain hygiene. The device will provide voice prompts when the dirty water tank needs emptying.
Filter and Roller Brush Replacement
Periodically inspect the HEPA filter and roller brush for wear and tear. Replace them as needed to ensure optimal cleaning performance and air filtration. Replacement parts can be purchased from authorized NARWAL retailers.
Tangle-Free Design
The S20 Pro features a dual comb hair removal system designed to prevent hair tangles on the brush, reducing the need for manual detangling.
Troubleshooting
This section addresses common issues you might encounter with your NARWAL S20 Pro.
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not powering on. | Low battery; improper handle assembly. | Ensure the device is fully charged. Check that the handle is securely clicked into place. |
| "Dirty Tank" error message. | Dirty water tank is full or improperly seated; sensor obstruction. | Empty the dirty water tank and ensure it is correctly reinserted. Clean any debris from the tank sensors. |
| Poor cleaning performance / Streaks left on floor. | Dirty roller brush; insufficient detergent; clogged nozzles; dirty water tank full. | Run a self-cleaning cycle. Ensure clean water tank is filled with water and detergent. Check for and clear any clogs in the nozzles or brush area. Empty dirty water tank. |
| Unpleasant odor from device. | Roller brush not dried properly; dirty water tank not emptied. | Ensure the self-drying function is used after each cleaning. Thoroughly clean the dirty water tank and roller brush. |
| Roller brush not spinning. | Obstruction in brush area; brush not installed correctly. | Check for and remove any debris (e.g., hair, large particles) tangled in the brush. Ensure the roller brush is properly installed. |
Specifications
| Feature | Detail |
|---|---|
| Brand | NARWAL |
| Model Name | S20 Pro |
| Item Model Number | YJSC003 |
| Special Feature | Cordless Vacuum & Mop, 20,000Pa Suction, 60min Runtime, Self-Cleaning & Drying, AI DirtSense™ |
| Filter Type | HEPA Filter |
| Included Components | Main unit *1 (including roller brush *1, filter *1), Handle *1, Self-cleaning base *1, Adapter*1, Disinfection roller brush *1, Disinfection filter *1, Floor detergent *1, Cleaning brush*1 |
| Is Cordless? | Yes |
| Capacity | 790 Liters (Water Tank) |
| Runtime | 1 hour (60 minutes) |
| Charging Time | 3.5 Hours |
| Form Factor | Handheld |
| Color | Space Gray |
| Product Dimensions | 10.04"L x 10.75"W x 46.14"H |
| Battery Type | Lithium-Ion (1 included) |
| Noise Level | 43 dB |
| Control Method | Touch |
| Number of Speeds/Power Levels | 5 |
| Item Weight | 9.41 pounds |
| Country of Origin | China |
App Integration and Advanced Features
The NARWAL S20 Pro can be integrated with the Narwal app for enhanced control and features.
Map Editing - Furniture
Video 1: Demonstrates how to edit maps within the Narwal app, specifically for furniture placement, to optimize cleaning paths.
Create Quick Tasks in App
Video 2: Shows how to create and manage quick cleaning tasks directly from the Narwal mobile application for convenient scheduling and control.
Warranty and Support
NARWAL provides customer support and warranty services for its products.
- For detailed warranty information, please refer to the warranty card included with your product or visit the official NARWAL website.
- For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact NARWAL customer service.
- Protection plans are available for extended coverage. Options include 2-Year, 3-Year, and Complete Protect plans.
Manufacturer: NARWAL
For further assistance, visit the Official NARWAL Store on Amazon.
